ALEXIS

PARRILLI

Enthusiastic, efficient, and driven

professional with service-oriented

nature and an eye for detail. 10+ years

experience specializing in customer

service, communication, and team

collaboration. A strong history of

interfacing with diverse clientele. Well-

versed in the sale of cannabis and

associated products; including strong

foundations in regulations and

inventory controls associated with its

sale.

Chicago, IL

773-***-****

ad3lig@r.postjobfree.com

Skills

Education

Work Experience

Zen Leaf — Cannabis Advisor

Crafty — Field Operator

The Home Depot — Merchandise

Execution Associate

POS Systems

Retail Sales

Merchandising

Inventory Management

Customer Service

Compliance

Harold Washington Community

College

Associates Degree

3/2023 to Present, Chicago

Assisted an average of 50 customers daily, providing personalized recommendations resulting in an increase in average transaction value

Contributed to daily operations including stocking, merchandising, opening/closing procedures, transaction processing, and customer support

Maintain strict inventory controls for regulatory

compliance

Trained new hires on operational processes, products, and sales strategies

Built customer loyalty and retention by delivering excellent shopping experiences and accurate

accompanying product knowledge

2020 to 2022, Chicago, IL

Handled inventory of snacks, drinks, and kitchen

aesthetics; maintained equipment, and provided coffee service for meetings and conferences

Grew client retention, working closely with Field

Coordinator team to cultivate and deliver client

satisfaction

Tracked and communicated client requests and relayed them to relevant departments

Worked independently and with other operators to

achieve quality control scores above expectations

2019 to 2021, Chicago, IL

Performed in-store services activities including

merchandising projects, planogram maintenance, and display and signage maintenance

Curated retail displays to highlight products and drive sales

Responsible for merchandising projects in 3 stores throughout the City of Chicago

Maintained organized work areas for optimal productivity and worker safety

Contact this candidate