Jeffery Dean Gaines

**** * **** *****

Marietta, GA 30062

203-***-****

ad3lhb@r.postjobfree.com

Successful career in hospitality/ restaurant management encompassing business development / expansion, staff management and development and customer service. Proven ability to deliver to clients and shareholders. Ability to thrive in a high volume atmosphere.

ASW Distillery (December 2020 - Currently Employed). Facilities and Production Manager - Atlanta, GA

Responsible for the day to day operation, upkeep, maintenance, and tenant satisfaction for all the locations. Also, assisted in the day to day production for the distillery. Those tasks included Rick house maintenance, bottling, shipping, troubleshooting, among others. I am also the audio video guy, electrician, and landscape architect. Hop City/Boxcar/Barleygarden (February 2014 - December 2020) Director of Restaurant Operations - Atlanta, GA

Responsible for every facet of the on premise consumption side of the business which had yearly sales north of

$10,000,000 before opening our second Barleygarden in Pinewood Forrest. Pre-covid projections for that store were

$6/7,000,000. Primary responsibilities include new development including concepts, design and buildout, menu development, layout, staffing, training, inventory, monitoring P & L and S & L reports, ensuring compliance with all licensing and regulations, troubleshooting, bookkeeping, HR department, general contractor, handyman, IT, and much more. I was responsible for all locations in some way except for Birmingham. Front Page News (April - 2013 – January 2014)

Floor Manager/Bar Manager - Atlanta, GA

Effectively managed all aspects of this high volume bar and restaurant with weekly sales of $50,000 - $65,000. Responsible for staffing, schedules, new staff orientation, staff evaluations, staff incentives, inventory and orders, maintaining relationships with vendors, maintaining and troubleshooting sales and labor reports, maintaining and troubleshooting profit and loss reports, repair and maintenance, new promotions, increased profits and profit margins, updating menu and offerings, updated Aloha computer system. McElroy’s Bar Group (October 2011 – March 2013)

Operations Manager - Houston, TX

Overall Management of a local bar group consisting of State Bar and Lounge, McElroy’s Irish Pub and Shay McElroy’s Irish Pub. Responsible for every facet of bar operations including reprogramming Aloha, staffing, adhering to all local laws and ordinances, cost analysis, food and beverage menu changes, tracking all orders/ deliveries, general maintenance, updating all media devices, and all additional day to day operations. During my tenure, I turned the failing bar group into a highly profitable venture within a few months by developing and growing relationships with local breweries/vendors, revamping and implementing new specials/promotions, creating inventory/sales/labor spreadsheets, creating protocol for pricing out draft beer using different sized glassware and re-staffing all bars. Birdsall House (March 2010 – September 2011)

General Manager - Peekskill, NY

Overall management of a local/sustainable farm to table restaurant with a focus on domestic craft beer (over 20 lines). Responsibilities included creating/maintaining entire staff schedule, managing all aspects of performance and development, ensuring compliance with all government and regulatory requirements, maintaining relationships with all vendors, tracking inventory, sales/labor reports and profit/ loss reports. Additional responsibilities included booking parties, booking and promoting live music, managing nightly promotions, managing daily inventory and ordering, ensuring customer service, addressing all staff and patron issues and website maintenance. Grew weekly sales from

$30,000 to $60,000 during my tenure.

Tigin Irish Pub / Fado Irish Pub Company, LLC (January 2004 – May 2010) Manager / Bartender / Security - Stamford, CT

Overall management of all operations including entire staff schedule, performance and development; ensured compliance with all government and regulatory requirements; scheduled and maintained all satellite sports / events; maintained relationships with all venders and performed basic managerial duties such as inventory, sales and labor reports and profit and loss reports. Additional responsibilities included booking parties, booking and promoting live music, managing nightly promotions, managing daily inventory and ordering, ensuring customer service and addressing all issues, as well as general upkeep of the website. Starbucks (October 2002 – January 2004)

Shift Manager - Westport, CT

Daily management and supervisory duties inclusive to staff, scheduling, product inventory and product storage/organization. Daily tasks included delegating responsibilities to staff, management of cash, barista and close of shift/day procedures. Completed all management and leadership classes required by Starbucks to ensure alignment with corporate presence.

Club Security (January 1998 – October 2002)

Doorman/General Security - Atlanta, GA

Performed general security for several top nightclubs in the Atlanta metro area. Responsible for maintaining all club codes and conditions (e.g. occupant capacity, dress code, etc.) Developed promotions including a wide radio commercial advertising campaign sponsored by Red Bull. In addition, provided personal club security to high profile clients. Clubs included: Tongue n Groove, 1150, Fado Irish Pub and Havana Club. PROFESSIONAL SKILLS & ACCOMPLISHMENTS

● ServSafe, TIPS, Food Handling Certified

● Thrived in industry for 25 consecutive years

● Strong customer service and communication skills

● Ability to work in a high pressure environment and diffuse difficult situations when necessary

● Forklift Operator Certified

EDUCATION - Lassiter High School, Houston Community College, The Art Institute of Atlanta

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