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Sales Representative Customer Service

Location:
Headingley, MB, Canada
Salary:
65k
Posted:
February 13, 2024

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Resume:

Clifford Klump

Headingley, Manitoba

R*H *A*

204-***-**** Cell

Email: ad3lg0@r.postjobfree.com

PROFILE

Award-winning, highly motivated sales professional with over 30 years of sales experience. I have a strong background in customer service and am highly skilled in building relationships with Key Opinion Leaders and developing solutions to meet their needs. I have a proven ability to generate new leads, effectively presenting my product and asking for the business to drive sales increasing revenue for my employer. Proven ability to work independently and meet any sales growth targets.

PROFESSIONAL EXPERIENCE

Humble and Fume Sept. 2020 - Present

Account Manager MB/SK

Successful Contract Sales Agent for several large Licensed Producers across Canada.

Outperform established Sales Objectives and competitors by increasing frequency of calls and boosting sales volume while increasing market share.

Present brand education sessions with key stakeholders to drive the business.

Execute marketing initiatives and leverage them into customer loyalty while increasing sales.

Accurately manage MB territory while maintaining a daily call rate via CRM database.

Participate in weekend symposiums, conferences, or public interest meetings.

Appointed Field Trainer for new representatives in MB or SK. How to navigate a sales presentation and how to close the call.

Aurora Medical 2014-June 2020

Western Canada Regional Sales Manager

Manage Western Canada with the goal of maximizing sales while achieving quarterly and annual sales goals.

Played dual role of Regional Manager and Sales Representative.

Managed group of 4 Sales Representatives to include weekly team meetings to review sales, marketing objectives and discuss new action plans.

Performed annual performance appraisals to include representative year end ratings.

Achieved over a $4 million dollar territory in Manitoba and Thunder Bay in 5 years.

Successfully ran weekly medical slide presentations for all stakeholders to include nurses and pharmacists.

Established KOL’s for Medical Cannabis speaker programs for the Western Team.

Developed bi-weekly Aurora Newsletter for HCP’s and Cannabis Clinics

Ranbaxy

Sales Representative

Responsible for sales of Generic medication to pharmacies in Manitoba/Saskatchewan and N.W. Ontario.

Maintaining while growing territory with sales of over $4 million annually.

Successfully won National contract to provide large chain pharmacy with specific drugs for Native Affairs. Developed close relationships with Head Office and Regional Operations Manager by identifying client needs, developing creative solutions to meet pricing and service level expectations.

Strategically developed lucrative Provincial Hospital contract for Personal Care Homes. Spearheaded the successful bid at ground level and negotiated sponsorship deal as part of contract to maximize the benefit to Manitoba Health.

Skillfully rebuilt Ranbaxy brand name for inclusion on Manitoba Pharmacare Formulary listing for several new molecules. Focused on pricing strategies, unmet customer needs and superior service to all Provincial retail pharmacies.

MERCK CANADA INC. 1996- 01/2012

Senior Cardiovascular & Diabetes Sales Representative

Senior Hospital Representative Cardiovascular and Diabetes

Responsible for meeting and exceeding quarterly growth and annual sales commitment within my territory. Physician specialties detailed included Cardiologists, Internists, Nephrologists, Endocrinologists and Family Practice. Launched 12 products in 16 years including blockbuster drugs such as Januvia/Janumet, Ezetrol, Zocor, Cozaar, Fosamax and Singulair. Also responsible for initial stocking of all retail pharmacies and wholesalers. Territories covered include Manitoba, Saskatchewan and N.W. Ontario including Thunder Bay.

Achieved Award of Excellence 2009 on highest % sales increase of all products in pharmacies.

Achieved Award of Excellence 2008 highest Call Average on pharmacist and physicians.

Achieved Directors Award 2007 for highest % Rx sales increase in Canada.

Appointed Regional Field Trainer for Manitoba 2005. Facilitated field training of new representatives in business skills and Merck sales model.

Achieved Directors Award 2001/2003 for highest % Rx sales increase for new product in Canada.

Achieved Directors Award 1999 for highest Market Share of Interchangeable Product Lisinopril (Prinivil vs. Zestril) in Canada resulting in 97% market share in Manitoba.

Appointed Key Account Executive for Procurity Wholesale 2000

PFIZER CANADA INC. 1990 - 1996

Hospital Representative

Senior Pharmaceutical Sales Representative

Responsible for sales to Family Practice physicians and Specialists. Physician specialties called upon include: Psychiatrists, Cardiology and General Practitioners. Launched 5 products in 6 years with blockbuster drugs such as Zoloft, Norvasc, and Diflucan.

Awarded Presidents Club 1995 for highest increase in Rx sales in region (Manitoba, Saskatchewan and N.W. Ontario

Awarded Circle of Excellence 1993 for highest increase in Rx sales in Canada.

EDUCATION AND QUALIFICATIONS

Bachelor of Science, B Sc. Biology, University of Winnipeg, Winnipeg, MB 1982

2 years Bachelor of Science Agriculture, University of Manitoba 1984

Proficient in Microsoft and Powerpoint

REFERENCES AVAILABLE ON REQUEST



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