DENISE SMITH

Office

Irondale, Missouri, United States

+1-618-***-****

ad3lfs@r.postjobfree.com

SUMMARY

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Attentive Receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with[Number] years of hands-on experience in administrative roles. WORK EXPERIENCE

January 1998-June 2022

Daycare Manager

Self Employed

Cahokia, Illinois, United States

Scheduling, Billing, Payroll, Hiring, planned daily activities, answered phones December 1994-January 1998

Receptionist

River Bluffs Nursing Home

Cahokia, Illinois, United States

Verbal and Written Communication

Calendar Management

Performance Improvement

Strategic Planning

Positive and Professional

Medical Billing

[Type] Coding

Medical Terminology

Patient Data Identification

Workflow Management

Healthcare Claim Coding

Medical Record Security

HIPAA Compliance

Payment Posting

Insurance Verification

Implemented new programs designed to enhance the overall quality of the daycare center's services. Supervised staff members during meal times, rest periods, recreational activities.

Monitored student progress and assisted students and teachers with resolving problems. Determined allocations of funds for staff, equipment and authorized purchases.

Evaluated teacher performance through observations and feedback sessions.

Established and enforced modern educational standards to support student needs.

Achieved budgetary targets by monitoring expenses and resource utilization, cutting waste and strengthening revenue streams. Managed financial aspects associated with running a successful daycare business.

Coordinated with outside vendors for supplies needed by the daycare facility.

Conducted regular staff meetings to discuss issues pertaining to daycare operations.

Worked with parents and staff to improve student behavioral and learning issues with proactive approaches.

Maintained current knowledge of applicable codes and required procedures to optimize learning environments.

Ensured compliance with all state regulations regarding childcare centers. Monitored daily activities of children to ensure safety and proper supervision.

Trained, managed and motivated employees to promote professional skill development.

Reviewed and evaluated programs for compliance with state, local and federal regulations. Participated in professional development opportunities related to early childhood education.

Maintained accurate records of student attendance, behavior, academic performance, health information, and other related data. Reviewed incident reports related to injuries or discipline problems in the daycare center. Developed and implemented policies and procedures for daycare staff. Understood and followed oral and written directions. Exceeded customer satisfaction by finding creative solutions to problems. Coordinated pick-up and delivery of express mail services. Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar, and spelling.

Maintained daily calendars, set appointments with clients and planned daily office events.

Updated and recorded customer or client information to maintain accounts.

Sorted incoming mail and directed to correct personnel each day. Created badges for temporary personnel who entered the building on a daily basis.

Scheduled and confirmed appointments and meetings for management team.

Maintained a neat reception area by organizing materials and tidying up furniture.

Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures. Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested. Provided excellent customer service at all times while interacting with both internal and external customers.

Sorted invoices for accounting department by date stamping and filing by vendor code.

Transcribed tapes and notes from meetings into prescribed formats. Answered and directed incoming calls using multi-line telephone system. Scheduled appointments for clients, customers, and other visitors. Greeted visitors entering establishment to determine nature and purpose of visit.

EDUCATION

2022-Current

Medical Billing and Coding CCA

DeVry University

Chicago, Illinois, United States

DeVry University in Chicago, IL

Some College (No Degree)in Medical Billing And Coding Online classes my GPA is 3.5

• Medical Billing And Coding

SKILLS

Data Entry File Management Customer Support/Service Organizational Skills Federal Laws and Regulations Billing Medical Billing Multitasking Office Management Accounting Strategic Planning Documentation Regulatory Compliance Time Management Operations HIPAA (Health Insurance Portability and Accountability Act) Healthcare Calendar Management Medical Office Medical Terminology Retail Sales Childcare Medical Coding Medical Records Payment Posting Presentation/Verbal Skills Performance Management People Management Expense Tracking Problem Solving Skills Financial Management Resource Utilization Purchasing/Procurement Revenue Management Budget Management Training/Teaching State Laws and Regulations Early Childhood Education Policy Implementation Procedure Implementation Policy Development Procedure Development School Attendance Staff Motivation Customer Satisfaction Maintain Compliance Program Evaluation Record Keeping Student Conduct Telephone Skills Mail Processing Service Delivery Mail Services Develop and Maintain Customers Corporate Policies Prepare Correspondence Fax Machines Event Management Distribution Services Documentation Format Meeting Minutes Sales Furniture Administrative Skills Interpersonal Skills Safety/Work Safety Systems Administration/Management Regulatory Reports Regulations Medical Office Administration Recruiting/Staffing/Hiring LANGUAGES

English - Intermediate

WORK AUTHORIZATION

I am authorized to work in the following countries:

• United States

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