Customer Service Los Angeles
Resume:
Cheraya L. Johnson
Contact
Los Angeles, CA
********@******.***
Objective
Seeking position in merchandise sales order and fulfillment. Utilizing experience in order fulfillment, inventory reconciliation, driving and customer service skills. In addition, it is my goal to establish employment with a professional organization who encourages employee development.
Education
John Muir High School
Pasadena, CA 91103
Experience
2019-Present
Front End Team Lead • Walmart
Duties include, providing leadership, training, motivation to sales associates. Scheduling timely meal periods following California Labor Codes, and resolving employee issues. Further duties include maintaining high standard of customer service and timely troubleshooting of customer related issues. Balancing cashier drawers and maintain proper cash increments for registers. Approving customer related transactions beyond the scope of Sales Associates authority. Providing help in other departments whenever needed. Assisting with product fulfillment for online service orders. Participating in inventory reconciliation as needed by company.
2017-2019
UBER/Postmates • Driver/Food Delivery Service
Providing driving services via app requests. Picking up and dropping off clients timely and safely. Also, picking up and delivering food via app requests. Maintaining high level of customer service. Following all policies and safety guidelines.
2009-2019
Caregiver • In Home Health Care Provider, LA County
Providing in home care to disabled patients. Maintaining high level of client bedside manner. Adhering to HIPAA laws at all times. Providing personal shopping, grooming, meal preparations for patients as well as home cleaning, and laundry duties. Further duties included driving patients to doctor’s appointment and errands.
Key Skills
Customer Service
Product Fulfilment
Cashiering
Team Leadership
Self-Motivated
Special Skills
Specializing in unique hair braiding technique, style and design for all hair types.
References
[Available upon request.]
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