Customer Service Motor Mechanic
Resume:
Rajagiriya, Sri Lanka
***************@*****.***
Passport
N8358519
NIC
852111160V
Date of Birth
29.07.1985
Gender
Male
Nationality
Sri Lankan
English – Proficient
Sinhala – Native
An accomplished, enthusiastic, versatile, result driven, resourceful and highly skilled professional with extensive years of experience in diagnosing and fixing mechanical issues. Extremely capable at noticing signs of potential future problems and taking the right steps to avert them. Adept at utilizing advanced diagnostic tools and equipment to identify and address mechanical and electrical issues efficiently. Committed to perfecting skills and staying current with developing automotive technologies and systems. Proven track record of delivering high-quality automotive services, ensuring client satisfaction and safety. Strong commitment to ongoing professional development and staying abreast of industry advancements. MOTOR MECHANIC (DIESEL & HEAVY VEHICLE) JULY 2019 - PRESENT Sanken Overseas (Pvt) Ltd, Amari Kudakurathu Development Project, Sri Lanka DUTIES & RESPONSIBILITIES
• Perform maintenance and repair on customer vehicles.
• Perform repairs on engines, including diagnosing and fixing issues with fuel systems, ignition systems, and exhaust systems.
• Identify problems with vehicles using the diagnostic equipment.
• Explain automotive repairs and issues and provide great customer service.
• Plan repair procedures using charts manuals and experience.
• Perform regular vehicle maintenance tasks; oil changes, lubrication and tune ups
• Leveraged diagnostic technologies to accurately assess vehicle performance
• Collaborate with experienced technicians to generate effective solutions
• Perform routine maintenance of vehicles under supervision to ensure road worthiness
• Service and repair the vehicle's cooling system, including radiators, hoses, and water pumps.
• Perform maintenance and repair on various engines, brakes, suspension, steering, electronic system, heating air conditioning systems. ACCOMPLISHMENTS
Interfaced with customers to evaluate concerns, vehicle safety, and repairs, communicate complex technical information, and build relationships based on transparency and integrity, resulting in 74% repeat business Utilized computerized diagnostic systems to detect and diagnose mechanical faults with 99%+ accuracy
CONTACT INFORMATION
PERSONAL INFORMATION
LANGUAGE PROFICIENCY
PROFILE
WORK EXPERIENCE
AREAS OF EXPERTISE
CHARITHA COSTHA
• Automotive Repair • Health and Safety
• Engine Performance Analysis • Technical Aptitude
• Preventive maintenance • Engine Repairs
• Computer Diagnostics • Transmission Repairs
• Fuel System Maintenance • Component Replacement
• Exhaust System Repairs • Electrical System Repairs
• Tire Maintenance • Cooling System Maintenance
• Suspension and Steering Repairs • Brake System Maintenance
• Calibration Understanding • Customer Service
Multitasking
Teamwork
Coordination
Organization
Adaptability
Analytical
Ethics
Integrity
SOFT SKILLS
2
MOTOR MECHANIC Jan 2019 - June 2019
Al Misnad Readymix, Qatar
MOTOR MECHANIC Aug 2017 - Nov 2018
Maga Engineering PVT Ltd, Sri Lanka
MOTOR MECHANIC Dec 2010 - July 2017
Al Tawi Ready Mix Concert, Saudi Arabia
EDUCATION
CERTIFICATE - NVQ LEVEL 4 2022
National Apprentice and Industrial Training Authority G.C.E. ORDINARY LEVEL EXAMINATION 2001
College Susumayawardhana Maha Vidyalaya, Borella, Sri Lanka EXTRA CURRICULAR ACTIVITIES
A Member of the school cricket 1996 - 2001
A Member of the environment team 1996 -2001
KEY COMPETENCIES
• Drivability diagnosis and repairs, including complete working knowledge of vehicle operating system
• Experience in operating all types of vehicles and transportation equipment.
• Ability to interpret an extensive variety of technical instructions in diagram form
• Knowledge and ability to coordinate in a safe industrial work environment.
• Capable of working on foreign and domestic vehicles.
• Superb mechanical aptitude, manual dexterity and attention to detail.
• Capable of working independently to quickly overcome challenges without supervision. CORE SKILLS
• Verbal Communication : Recognized ability to communicate with a range of individuals from different cultures
• Collaborative Team Member : Ability to collaborate with team members and organize in all activities
• Leadership : Ability to "lead", influence or guide other individuals, teams, and organizations
• Reliable : Commended reliability as team member and supporter REFERENCES
I do hereby certify that the above particulars given by me are true & accurate to the best of my knowledge. If I’m offered an opportunity to serve in your esteemed organization, I can assure you that I shall always perform my duties with commitment & loyalty.
Yours Faithfully,
Charitha Costha
MR.SHANTHA KOLABAGE,
Motor Transport Officer
MINUSCA - Sector Bria Central
African Republic
Tel: +94-77-430****
MR. PRABATH RANAWEERA
Deputy General Manager (ENG)
Ceylon Fishery Harbours Corporation
Colombo 15
Tel: +94-76-629****
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