Customer Service/Sales

Objective To work for a professional company, using my previous skills while still obtaining new ones. Summary of

Qualifications

Self-motivated, organized, and efficient.

Highly developed interpersonal skills, having dealt with a diversity of professionals, guests, and staff members.

Function well in a fast-paced, high-pressure atmosphere. Experience SHEPARD EXPOSITION SERVICES

Traveling Customer Service Representative Las Vegas, NV 11/22-Present Travel to trade show events and enter exhibitor lists, handle customer orders and inquiries, calculate material handling charges, sell Shepard Logistics, enter billing, and process all forms of payments. In-house duties include responding to customer telephone calls and emails promptly and in a friendly and professional manner, entering labor and material handling orders, pack/unpack show site supplies, computers, printers, and other equipment, and completing all show closing functions. GES Las Vegas, NV 02/22-10/22

Customer Care Representative

Answered calls from exhibitors/EACs regarding trade shows and conventions from across the U.S. Provided sales support for logistics, flooring, standard & specialty furniture, graphics, audio visual, and booth rental.

LAB RECRUITER, LLC Las Vegas, NV 12/20-01/22

Recruiter

Called and emailed potential candidates that are licensed Registered Nurses and/or Phlebotomists to become Covid Testers for different locations across the United States. COSTCO WHOLESALE Henderson, NV 10/20-12/20

Store Assistant-Seasonal

Assisted customers by boxing their groceries, returned go backs, checked receipts at the front door, sanitized touch points, folded clothes, cleaned the store after closing and helped at gas station. MARRIOTT Las Vegas, NV 08/18-09/20

Front Desk Agent

Handle guest registration, room assignments, answer phones, make reservations, cashiering, and put in service orders for Engineering.

AUDIO VISUAL ONE Las Vegas, NV 08/17-08/18

Sales Manager

Developed new business from existing clients, sought out new clients, sent out quotes, and coordinated the client’s equipment & labor needs with the warehouse techs. HOTELPLANNER Las Vegas, NV 08/16-05/17

Sales Coordinator

Assisted groups of 10 or more in making hotel reservations in Nevada through internet inquiries. Followed up with hotels on actual rooms used and commission owed. Community College Of Southern Nevada Las Vegas, NV 2001-2003 Education Highlights:

Travel & Tourism Major

Business Management Class

Received a Diamond Award at the Paris Hotel from a CISCA trade show affiliate. 03/2009 Computer

Experience

MS Office, Visio, Internet Explorer, Chrome, Firefox, Peachtree Accounting, Fidelio Express, LMS, SMS Host, CCMS, EMS, Goldmine, Safe lock, Hotsos, Searchlight, Fosse, Rezgate, Core & Oracle.

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