Erica Felger

*** **** ********** ***** ********, GA 30907 706-***-**** ad3l7i@r.postjobfree.com Performance Profile:

Hard-working and proud Marine Corps veteran with over 18 years of progressive experience establishing and maintaining the work flow of various offices. Approachable, friendly, and exceptionally helpful, even in challenging or fast-paced situations. Highly organized and detail-orienteddetail oriented. Excellent communicator that provides superior customer service for clients/customers, and company colleagues. Core Competencies:

-Supplier / Vendor Liaison -Inventory Management -Records Maintenance -Payables / Receivables -Filing Systems Development -Data Entry

-Agenda Preparation -Call Handlings -State and Federal Regulations -Appointment Scheduling

-Purchase Orders Compliance

Work Experience: Duties, Accomplishments, and Related Skills RBW Logistics 326 Prep Phillips Dr. Augusta, GA 30901 Administration/Customer Service (2018-Current Date) Prepare daily work orders for all truck services and deliveries, as well as individual customers. Prepare invoices and collect payments. Index and maintain employee and customer files. Data entry and inventory management services for our customers. Maintain medical files while adhering to HIPAA rules and regulations. Purchase Order validations and reconciliations. Communicate all information via email or phone to clients and vendors Process payments in person and over the phone. Proficient with Total Recall software system and O’neil Cloud. Utilize all office equipment, i.e. Printers, faxes, copiers, and multi-line telephone system. Proficient with Microsoft apps. I.e. Word, Excel, Powerpoint, and Microsoft Teams.

***Break in administrative work history to obtainan a Associates Degree in Certified Medical Assisting*** Taylor BMW 4180 Washington Rd. Evans, GA 30809 Cashier / Accounting (2009-2012)

Responsible for completing payable and receivable transactions. Sorting documents, paying invoices, collecting revenue, notifying customers that need to release payment,s and resolve client billing issues. Generate financial reports and maintain accounting records. Prepare incoming checks and cash for the daily bank deposit. Researched and allocated payments for over 800 accounts in short-deadline situations. Assist in service orders and data entry. Proficient in using Reynolds & Reynolds data system. United States Marine Corps Marine Air Control Squadron 4 Futenma, Okinawa JA Marine Integrated Maintenance Management Clerk/Supervisor (2002-2009) Provided advice, guidance, and assistance to the equipment commodity/section managers and maintenance personnel in monitoring and reporting of maintenance management policies, programs and procedures. Provide readiness information and correct excesses, deficiency and waste. Coordinated resources, production, and information requirements in operational planning to ensure effective management of personnel, equipment, maintenance and material to meet operational objectives. Improved planning of the organization, direction and coordination of maintenance activities. Ensured document requirements, actions, and expenditure of resources. Provided timely updates of requirements status through the system interface (ATLAS).