GLEN CABBAGE

**** ******** ****** *******, ***** MA 781-***-**** ad3l6y@r.postjobfree.com

Summary

Experienced Training Manager with over 15 years of expertise in Learning & Development across diverse industries. Skilled in crafting customized training solutions, conducting needs analyses, and implementing optimal delivery methodologies. Proficient in curriculum development and measuring training outcomes to ensure effectiveness. Adept at administering Learning Management Systems (LMS), managing learners, and automating training strategies throughout the LMS life cycle. Accomplished author of SCORM courses, instructional videos, manuals, and reference materials. Excels in delivering training through various methods including in-class (ILT), remote (VILT), and Computer-Based Training (CBT). Passionate about training, driven by creativity, innovation, and solid understanding of Instructional Design principles and Adult Learning Theory.

Skills

Training Delivery

Problem-solving

Team Leadership

Instructional Design

Communication Skills

Project Management

Continuous Learning

Curriculum Development

Technology Integration

Stakeholder Management

Evaluation and Assessment

Train-the-Trainer Facilitation

Accomplishments

Spearheaded establishment of training departments for Exacta's 400+ land surveying employees, RMR/Five Star's 10,000+ clinical staff, and Mass Biologics' 300+ pharmaceutical team, resulting in significant enhancements in employee KPIs across these organizations.

Orchestrated cost-saving initiatives at US DoT's Volpe Center, achieving savings exceeding $200,000 by transitioning from third-party training to an in-house team for software training delivery to government personnel.

Engineered the development and implementation of highly praised SharePoint Training Portal, prompting demands for additional departmental sites and culminating in creation of Exacta's inaugural SharePoint corporate intranet.

Negotiated advantageous pricing agreements and oversaw the successful implementation of Learning Management Systems (LMS) for multiple employers, optimizing training delivery and management processes.

Implemented comprehensive New Hire Orientation program at Exacta, enhancing retention rates by 17% through education on corporate culture, values, brands, policies, and systems for new employees.

Experience

TRAINING MANAGER 01/2022 to 07/2023

Exacta Land Surveyors Cleveland, OH

Pioneered and managed inception of Exacta's inaugural corporate Learning & Development program, fostering culture of continuous growth and skill enhancement.

Innovated a streamlined Electronic Learning Library, significantly reducing delays in survey job completion through "Just In Time" training accessibility for field crews.

Authored comprehensive modular curriculum catering to the diverse skill sets required for field crews, enhancing their proficiency and performance.

Enhanced operational efficiency within Order Validation Team by 19% through meticulous workflow analysis, identifying inefficiencies, and implementing documented best practices, showcasing strong ability to optimize processes and workflows.

TRAINING CONSULTANT (Self-Employed) 02/2020 to 01/2022

BDJ Training Randolph, MA

Developed and implemented custom training curriculum (SCORM) tailored to diverse industries including healthcare, energy, non-profit, education, and property management sectors.

Delivered engaging and effective in-person (ILT) and virtual (VLT) training sessions to clients, ensuring comprehensive skill development and knowledge transfer.

Demonstrated versatility in adapting training methodologies to meet unique needs and objectives of various client organizations across multiple sectors.

TECHNICAL TRAINER 01/2012 to 01/2020

Five Star Senior Living/RMR Watertown, MA

Designed and executed comprehensive technical training program covering needs assessment, curriculum development, and training effectiveness evaluation.

Successfully enhanced training completion rates from 40% to nearly 90% through the implementation and promotion of Learning Management System (LMS) technologies.

Created course content in SCORM format, ensuring compatibility and seamless integration with various learning management systems.

Streamlined nursing staff training processes by automating clinical training, resulting in a significant reduction of training workload by over 65%.

MULTIMEDIA/TRAINING SPECIALIST 01/2008 to 11/2011

MASSBIOLOGICS (UMass Chan Medical School) Boston, MA

Established and maintained a comprehensive technical training infrastructure, including needs assessment, curriculum development, creation of training materials, and delivery of both classroom and remote training sessions.

Authored extensive technical training courseware for MS Office and other proprietary applications, enhancing employees' proficiency and productivity.

Delivered live, in-class training sessions on various technical subjects, effectively managing training schedules to optimize employee learning and development.

Designed state-of-the-art training facility within mass Biologics' new building and documented training processes for manufacturing Tetanus and Diphtheria vaccines.

TRAINING CONSULTANT 01/2007 to 01/2008

Swimfish / Cushman & Wakefield Newburyport, MA

Conducted onsite, hands-on training sessions for Cushman & Wakefield real estate brokers, staff, and executives, focusing on effective implementation of Lexis/Nexis InterAction CRM application.

Created comprehensive classroom curriculum and authored instructional documentation tailored to various training programs.

Produced web-accessible computer-based training (CBT) videos to facilitate InterAction training, ensuring accessibility and flexibility for learners.

Collaborated closely with Cushman & Wakefield executive management to devise training strategies, address cultural resistance to change, and seamlessly integrate the application into the corporate culture.

CORPORATE TRAINER 01/2001 to 01/2006

Perseus Development Braintree, MA

Designed comprehensive course curriculum for software training across various proficiency levels, complemented by Train-the-Trainer initiative.

Conducted on-site training sessions for corporate clientele nationwide and facilitated public training sessions at Perseus' headquarters.

Leveraged web-based platforms to deliver remote training sessions, enhancing accessibility for customers, and organized public training events.

Created training materials such as manuals, how-to guides, and Computer Based Training courses, ensuring effective knowledge transfer, and provided consultancy services to major corporate clients, offering insights into customer surveying methodologies and best practices.

Education

Master of Public Administration

VIRGINIA TECH, CENTER FOR PUBLIC ADMINISTRATION AND POLICY

Bachelor of Arts: English

NORWICH UNIVERSITY, MILITARY COLLEGE OF VERMONT

Minor: Political Science

Certifications

Series 6 & 63

Health Insurance

Life Insurance

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