QUIANA BOSWELL

San Diego, CA ***** 310-***-**** ad3l5c@r.postjobfree.com

SUMMARY

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. SKILLS

HCA Registered

Event Logistics

Mentorship and Training

Staff/Patient Scheduling

Volunteer Acquisition

Vital Signs

Collecting Co-Pays

Incidental Household Services

Terminally Ill Patient Care

Computer Skills

Problem Resolution

Customer Service

Planning & Organizing

Conflict Resolution

Microsoft Office

PPE Use

Good Work Ethic

Supervision & Leadership

EXPERIENCE

05/2023 to Current Shelter Worker/Airport Guide

IEM, Inc, Innovative Emergency Management San Diego, CA Developed guest relationships to achieve high level of satisfaction. Coordinated arrangements, itineraries, and directed guidance for clients in need of assistance for their ongoing travels Collaborated with sponsoring organizations for miscellaneous admin, support staff, and additional duties to fulfill as needed. 04/2023 to 05/2023 Caregiver

Senior Helpers San Diego, CA

Supported bathing, dressing and personal care needs. Assisted clients with maintaining good personal hygiene. Helped clients get in and out of beds and wheelchairs. Built strong and trusting rapport with clients and loved ones. Assisted terminally ill patients with bathing, grooming and dressing. Supported grieving families by offering listening ear, compassion and kindness.

12/2021 to 01/2023 Event On-Site Administrator/ Administration/Medical Assistant National Staffing Solutions San Diego, CA

Conferred with customers to gather event requirements and explore opportunities.

Maintained and updated filing, inventory and database systems, manually or using computer.

Collaborated with management staff in meetings, took meticulous notes and distributed minutes to attendees.

Monitored logs and work records to track and manage reports, inventory and supplies.

Delivered exceptional customer service through direct communication with clients and team members.

Trained staff members to perform work activities and use computer applications.

Answered telephones, directed calls and took messages. Communicated with customers and employees to answer questions and address complaints.

Followed laboratory guidelines for handling biological specimens. 07/2010 to 01/2022 Campus Supervisor

San Ysidro School District San Diego, CA

Collaborated with teachers to understand and improve classroom conditions.

Planned, administered and controlled budgets.

Participated in campus activities and social events to broaden network and facilitate future marketing opportunities.

Evaluated student needs to provide helpful resources and support. Motivated students using feedback and encouragement. EDUCATION AND TRAINING

10/2001 Medical Assistant

UEI College- Chula Vista Chula Vista, CA

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