SUMMARY
** ****’s experience in IT/ Data Center Security Infrastructure Cloud Computing Release Management in SaaS, PaaS, IaaS, DaaS & Electrical Grid corporate business applications leveraging APIs in Cloud. Extremely knowledgeable in use of process Improvement techniques to better organizational performance, building effective teams, solving problems, improving implementation time frames, ROI & aligning technical resources with corporate objectives & progress tracing
EXPERIENCE
August 2021-September 2023
Senior Project Manager (PMO)
Qualys
Foster City, California, United States
Manage security projects and customer engagements engaging multiple teams, solution vendors with focus on customer escalations, product defects aka bugs, feature requests, ticket reviews, and executive daily reporting.
October 2019-July 2021
Senior Technical Project Manager
Accenture
San Jose, California, United States
Manage Accenture projects defining governance using Agile, Waterfall mythologies with RIO goals and client's requirements in multi cloud computing and security liabilities leveraging HW and SW various technologies.
November 2018-September 2019
Senior Technical Project Manager
Salesforce
San Francisco, California, United States
Manage M&A IT Infrastructure projects using G-Suite, Smartsheets, Quip, Microsoft Office Suite, reporting to management with dashboards and weekly meetings.
Manage IT Infrastructure GOT projects, risks using G-Suite, Smartsheets, Quip, Microsoft Office Suite, reporting to upper management with dashboards and weekly meetings.
Work with vendors and Real Estate / Construction Project Managers to achieve FDOB / Go Live target dates with CapAx / OpEx goals.
November 2017-September 2018
Senior Technical Project Manager
Mozilla
San Francisco, California, United States
Manage Mozilla Global Infrastructure, Security upgrades build-outs supporting NetOps operations team reporting to ITPMO via Agile/Waterfall hybrid methodologies with SmartSheets, Google Docs/Sheets/Slides, Confluence & other cloud utilities.
July 2015-November 2017
Senior Technical Project Manager
HPE
Sunnyvale, California, United States
Manage HPE / HPI separation IP space, DNS, Cloud LAN, WAN, DNS, VLANs, VIPS, SMTP, VRRP, SaaS, IaaS, Firewall, Scrum DevOps, storage, Servers, Data Centers with leveraging cloud reporting to PWC PMO governance.
Technical Project responsible for HP separation IP space, Cloud LAN, WAN, DNS, VLANs, VIPS, SMTP, VRRP, SaaS, IaaS, Firewall changes Scrum meetings, utilities, storage, Servers, Data Centers, and other physical, cloud and FARM locations driving technical engineering to completion and BUs /Marketing to support deadlines with document management (SharePoint) and milestones.
Support and plan HP separation program for DevOps, LabOps, IP space, DNS, SMTP, ICMP, SaaS and other Cloud infrastructure to split HP into two entities.
Managed PLM and PDM requirements with document controls, cost control and Lifecycles.
Data Protection Regulation - GDPR, Risk / Security authentication protocols
Utilized MS Project, Visio, SharePoint, Jira, WiKi, Sype, WebEx, Clarizen, MS Excel, etc.
April 2014-July 2016
Technical Program Manager
Zebra_NFL Professional Services
San Jose, California, United States
Manage RTLS RFID cloud platform in IaaS system in all 32 NFL Stadiums with vendors implementing states wide per stadium requirements under my supervision.
Manage Cloud RTLS tracking IaaS system in all 32 NFL Stadiums.
Manage vendors in stadium virtual Cloud devices, physical wiring to connect all virtual systems.
Tune system to the appropriate NFL and RF specifications and coordinate with other teams for handover to the next phase.
Wrote specifications via document sharing (SharePoint) for the Cloud Infrastructure Stadium Data Center to support NFL games.
Manage Layer 1- 3 cabling, routers, switches and Cloud data centers locations (POP, CoLo, NFLowned).
Data Protection Regulation - GDPR, Risk / Security authentication protocols within NFL infrastructure.
Owned PLM and PDM development and analysis managing vendors and internal processes for RTLS product.
Utilized MS Project, Visio, SharePoint, Confluence, Jira, WiKi, Skype, WebEx, Basecamp, Dropbox, Box etc.
July 2011-March 2014
Technical Operations Manager
AVAYA Inc
Santa Clara, California, United States
Lead Programs, install, trouble layer123 SIP, h.323, Flare, Avaya/Nortel Cloud network phones issues and remote VPN, SSL, FW, STP, VTP, MPLS connectivity between sites.
Program, Support Avaya Cloud based SM, SMGR IaaS servers and other voice, data L1-L7 related issues and equipment.
Coordinate Data Center and building Cloud infrastructure changes in global voice/data network UCAS, UC/CC Utilized MS Project, Visio, SharePoint, Jira, WiKi, Skype, WebEx, HPSM, etc.
Specified new infrastructure locations for servers, VoIP servers, firewalls, routers, Telco uplinks.
Build new office locations specifying all infrastructure equipment, MS Exchange Servers, Load balancers, MPLS routers, VoIP gateways within Avaya Aura, redundant WAN trunks, user's drops and large vertical and horizontal infrastructure mesh within cloud and storage specifications and security rules.
Manage infrastructure contact center deployment; worked with IT and business teams for installation, testing, training and support and controlled PLM/PDM processes on new products.
Support Avaya HQ, CEO, CFO, CMO and all senior VPs and Board members.
March 2010-June 2011
Network Engineer
Space Systems Loral
Palo Alto, California, United States
Install Mission Control Center's Cloud IaaS Cisco networks (switches, routers with (BGP, OSFP, RIP, EIGRP) remote PPP, Vlan, isdn, 56k, T1 connections, MPLS, DS3 (WAN)., VLANs, ACL, Juniper, NetApp, Riverbed, Avocent, Raritan and other consoles via CLI. Granite experience.
Configure and allocate subnets per internal needs with subnet segments and NAT translation.
Support NetApp, Juniper, EMC, Riverbed, Intel, Cisco ASA /PIX Firewalls, Network Security, multicast, unicast setup.
Check Point firewalls and F5 LTM, 6900 load balancers, GTM 1600 Traffic Managers, WiFi heatmapping.
Manage and designed new office locations all over the world for new MPLS, Either Chanel, PPP connections (PRI/BRI), VoIP servers and other needed devices to support Mission Control operations for new satellite operations, email, chat, SMS, HR (Oracle) and other employee needs for a remote new location.
Manage Smart Grid IT Systems - MDM, CIS, GIS, SCADA, EMS, DMS, OMS.
January 2009-February 2010
Project Analyst
HP @Microsoft Data Center
Santa Clara, California, United States
Install Repair, Troubleshoot Microsoft, HP servers with blade Raid levels, NetApp, EMC, Juniper and Riverbed support.
Microsoft and HP SLAs requirements with 100 tickets requirements.
Remote Admin and DC team contact per needed basic and escalated issues priorities.
Hired as a subject matter expert on development and problem solving assisting the Business teams in developing the documentation and deliverables required for the project approval process.
Involved in preparation of the business case and the associated scorecard/ROI.
Ability to coordinate initial Stages with Business Analysts, following requirements are meeting business objectives.
Writing SOWs/WBS and BOM requirements.
Support Smart Grid IT Systems - MDM, CIS, GIS, SCADA, EMS, DMS, OMS
Assist in the development performing ROI and cost analysis with IT teams and end users.
Support NetApp, Juniper, EMC, Riverbed, Intel, Cisco ASA and PIX Hardware Firewalls and Network Security.
Act as Primary to the IT Service Delivery and IT Architecture organizations.
Lead collection and data analysis from business users solving business problems to identify improvements.
October 2007-December 2008
Project Engineer (RF - Telecom)
Santa Clara Valley Water District
San Jose, California, United States
RF Telecommunications Project Engineer
Install, program and wire Motorola 800/700mhz Cloud IaaS TV network, cellular and wireless communication equipment such as repeaters, radios, 2way radio, mobile phones, blackberries, antennas and other related equipment in cars, buildings, water damps and filtering facilities and other remote locations
Managed Cloud Cisco routers and AVAYA L2/3, Net gear, NetApp, Juniper, EMC, Riverbed, Intel, Cisco ASA and PIX
Hardware firewalls and network security with SMTP, DNSFTP, SSH, OSPF, BGP,
IGP, LDP with L2/3, NAMA Security
Manage Virtual Cloud Telecom Systems - MDM, CIS, GIS, SCADA, EMS, DMS, OMS
Develop new locations infrastructure for remote offices to support water districts connectivity to the main office. Configure servers, switches, routers, email servers, database servers, 911 RF Motorola routers to support 2way communications for the engineers and other employees.
July 2006-September 2007
Data Center Project Manager
Stanford University/ Hospital
Stanford, California, United States
Project Management Data Centers SaaS, IaaS development driving Scum meeting for varies teams.
Install, terminate, implement test/quality assurance control (QAC) and label all wiring and cross connects in/over/above raised floor/ceiling including copper, fiber, coaxial in a data center using Remedy, MS Project, MS Excel.
Data Center Cloud infrastructures, including shelves, power strips, rails, cable management and in-house equipment.
Managed Vendors supporting Cloud Infrastructures equipment, Cloud Security, IaaS, SaaS and other activities.
October 1996-June 2006
Technical General Manager
Tech ++
Monterey, California, United States
Project management and risk management for server rooms, server hosting facilities, and data center daily operations, including supervision of technical staff, recruiting new employees, consulting, installing and repairing Data/Voice/Video/Wireless, pre-installation testing of ITC (PBX/KSU/VoIP) equipment.
*Jet Propulsion Laboratory (JPL) -, Pasadena, CA,
ICAR Robotics Conference in Monterey, CA, responsible for NT1 ISDN adapters, ISDN phone lines, computer, audiovisual and robotics equipment remotely controlled demonstration, transmission of 3-dimensional pictures via new 3D OPTICAL LENS attached to the robot via RF by way of video-conferencing equipment between Milan, Italy, Budapest, Hungary
February 1995-September 1996
Senior Technical Support Engineer
Acer Computers
San Jose, California, United States
Manage and support, product testing, procedure troubleshooting, writing of in-house products, training end-users on hardware and software installed with Acer desktops and notebooks
March 1986-January 1995
AV Department Manager
Monterey Peninsula Unified School District
Monterey, California, United States
Manage software & hardware, wireless modem, RF radios, DOS 1-7, Novell, AppleTalk; PowerPC, LaserJet printers, scanners. AV equipment (TV, Monitors, VCRs/Projectors, 16/8mm/Slide Projectors, FS projectors, PA systems, phonographs, tape recorders, camcorders, overhead projectors, telephone/intercom systems, CATV cable, PA, Intercom, LAN, WAN systems; Apple, Macintosh, Apple Talk/Local Talk LAN, Novell LAN (supervisor), IBM LAN, UNISYS, mobiles devices.
EDUCATION
-2007
Certification
Foothill College
Los Altos Hills, California, United States
• Cisco Certification - CCNA/CCNP
-1994
Bachelor of Science
University of San Francisco
San Francisco, California, United States
• Information Systems Management
-1985
Associate of Science
Monterey Peninsula College
Monterey, California, United States
• Electronics Technology
SKILLS
Agile Confluence JIRA PMO Scrum CCNA CCNP Cisco Asa Data Protection Juniper
Qualys SSL VLAN VPN VRRP Authentication Firewall DNS Mozilla SAAS Sharepoint
IAAS PAAS Data Center Database as a Service DAAS Document Management
Master Data Management MDM Radio Frequency Identification RFID Smart Grid Software as a Service
Cisco DEV OPS Devops Firewalls MS Exchange Network Security Remedy SMS
Microsoft Project MS Project Microsoft Sharepoint ISDN PPP RAID SIP SMTP T1 DMS
Visio Appletalk BGP Cisco Routers Eigrp IT Infrastructure Layer 1 Modem MPLS OSPF
T-Carrier DS3 Telco PDM Go Live Cloud Security Salesforce Unisys Vxworks Motorola
Netapp Deployment Operations Manager Systems Management GIS Avaya VOIP Wireless
Data Analysis Database Oracle Technical Support Governance Real Estate Cost Analysis
Cost Control Operations Trading Risk Management Problem Solving Technical Engineering APQP
Wiring Fanuc Robotics Optical RF Powerpc CATV Coaxial Telecom Laboratory Robot
Product Testing Telecommunications Wireless Communication WBS Marketing ROI
Point of Purchase POP Subject Matter Expert Marketing Analysis OPEX M&A Collection BOM
Cabling IGP Nortel Cellular Scada Security Infrastructure Business Case Process Improvement
Project Management Printers Recruiting EMC Horizontal Quality Assurance HR Check Point
Documentation Excel MS Excel Google Docs LAN Microsoft Office MSFT Exchange PBX WebEx Novell
CERTIFICATIONS
Certified Scrum Product Owner, CSPO,
Certified Scrum Master, CSM
Lisence:
C10 - 784595 - Electrical Contractor State of California
HONORS & AWARDS
Hiking * Ice Hockey * Chess * Books * News * Travel* Stocks
LANGUAGES
English - Fluent Russian - Fluent