Executive Summary

A motivated and results oriented Certified Safe Scrum Master / Project Manager/ Release Train Engineer with extensive experience in the health care industry. Experience in leading large scale multi million dollar complex projects.

A solid history of achievement in the healthcare field. A strong leader with outstanding organizational, independence, and prioritization skills. Identifying process improvement initiatives, risk reduction, excellent interpersonal skills, and effective communication are among the areas of expertise.

Skills

●Goal-oriented, energetic and dependable leader who motivates and lends hands on consultative approach to problem solving and solutions.

●Participates in high performance team environments and proactively seeks improvement opportunities

●Critical Thinking; Focused and self driven

●Works well independently and in a team atmosphere

●Certified Safe Agilist, Certified Safe Scrum Master, Advanced Scrum Master, Kanban System Design and Release Train Engineer.

●Yellow Belt Six Sigma Certification

●Pursuing PMP (Project Management Professional) certification

Project Experience

Project Manager / Scrum Master / Agile coach / RTE

CVS health

July 2013 – Present

CVS/Aetna is committed to providing individuals, employers, health care professionals and others with innovative benefits, products and services. Aetna offer more than just health benefits and insurance plans. Each plan comes with personalized support to help lower costs and keep people healthy.

Responsibilities:

●Lead efforts to develop, document, and implement applicable processes and procedures to provide more effective quality methods within the group in support of providing quality products.

●Responsible for plan, organize, and monitor the execution of the work assignments for the Team. Ensure that the project schedule is adhered to and the work is completed according to the schedule.

●Established and maintained good working relationships with Product Managers,Product Owners, Business units\teams, Project Management Office, Vendor resources etc.

●Conducted meeting to review Daily and weekly dashboards and status reporting with project teams.

●Effectively and efficiently manage implementation of Individual and Small Group health product projects for multiple states.

●Maintains current documentation of program tracking tools to drive towards successful product launches and implementations

●Ensures compliance with state and federal mandates and internal company standards

●Communicates effectively with internal and external constituents to build rapport and provide consultative approach during project strategies

●Proactively identify and drive process improvement initiatives across the enterprise mitigating risks and ensuring a successful implementations

●Identifies process improvement opportunities within the organization to reduce error ratio, provide historical audit data, statistical information to drive improvements and support training

●Act as subject matter expert to new and experienced individuals to guide through resolution of issues relating to plan benefit setup

●Provide virtual intuitive training on as needed basis

●Facilitate PI planning events. help the team estimate the capacity and velocity. finalize PI objectives, manage the timebox, dependencies during team breakout sessions and scrum ceremonies.

●Worked with cross functional to identify cross team dependencies and manage inter team tasks and facilitated scrum team in cross locations.

●Act as an agile coach for team, product owner, stake holders and executives.

●Iteration retrospective session: Reflected on process and project issues, took appropriate action.

●Responsible for release planning, sprint planning, sprint retrospective, daily scrum, resource planning, schedules, mitigation of risks and issues.

●Assist product owner in backlog grooming and establishing acceptance criteria.

●Coaching team(s) in understanding agile principles and creates a culture of self-organization and continuous improvement

●Identify and help manage risks, issues, assumptions, and dependencies effectively with the Product Owner

●Supported Team(s) and Product Owners on Agile adoption

●Supported Team(s) on escalations and removal of barriers

●Focused the team on the goals of the current sprint, keeping them on track, understands their velocity and works to ensure the Feature Team is predictable

●Worked with agile product ownership, providing a check and balance between getting more done and maintaining high quality and efficiency

●Serving the Scrum Team by removing impediments and letting the team decide the best way to grow and perform

●Well versed with the Product Strategy, Vision and Roadmap and worked with the Product Owner Team and Feature Teams to deliver against annual targets

●Well versed with Business Customers’ goals, challenges / pain points, and worked with the Product Owner Team to ensure highest priority items are being prioritized

●Lead requirements gathering, document and artifact analysis, facilitated workshop sessions, business process descriptions, user stories, scenarios, business analysis, task and workflow analysis.

Application Support Analyst

Column IT

Nov 2012 – May 2013

Column Technologies, Inc. is a global technology company dedicated to providing operational enhancement products, services, and solutions to small, mid-size and enterprise organizations and also

provides support to Remedy applications such as Incident Management, change management, problem management, asset management, case management and HR application.

Responsibilities:

●Supported for both internal and external “End-User Customers”.

●Responsible for research, duplicating environments, through email, fax and vm

capabilities.

●7 X 24 X 365 on-call support on a rotational basis.

●Setup, maintain and develop (as necessary) a personal application environment for testing, and

training.

●Developed and used existing lab application servers to resolve customer issues.

●Worked as part of the Front Line Support team, insure all SLA’s are met or exceeded

●Keep abreast of all pertinent information and available data and resources

●Use all technical guides for supported applications, release notes

documents for supported applications, as well as all product updates, patch releases and

related documentation for supported applications

●Certified BMC AR System foundation and ITSM foundation.

QA Consultant

Chicago Mercantile Exchange

Jan 2011 – Oct 2012 and June 2013 - July 2013

CME Group is the world's leading and most diverse derivatives marketplace, handling 3 billion contracts worth approximately $1 quadrillion annually (on average). The company provides a marketplace for buyers and sellers, bringing together individuals, companies and institutions that need to manage risk.

CME exchanges - CME, CBOT, NYMEX and COMEX - offer the widest range of global benchmark products across all major asset classes, including futures and options based on interest rates, equity indexes, foreign exchange, energy, agricultural commodities, metals, weather and real estate.

Responsibilities:

●Analyzed the business requirements document with the Test strategy team to understand the architecture and functionality of the application.

●Plan and perform Smoke/ Functional / Regression / Integration / End to End testing of the product to ensure it meets the requirements.

●Preparation of System Test Plans, Test cases, Test strategy, Test Summary Reports etc.

●Work with management to plan and execute testing activities.

●Conversion of business requirements and use cases into test cases.

●Mocked the test data to test the system for all type of scenarios.

●Designed and executed SQL Queries to get data from Oracle using TOAD.

●Performs negative testing to find out how the functions and variables perform when encountering invalid and unexpected values.

●Participates in daily stand-up meeting (Agile) to discuss the various developments of the project.

●Prepares status summary reports with details of executed, passed and failed test cases.

●Participated in test case review, status and defect status meetings.

●Experience in modifying application configuration (XML) files for setting up the environment.

●Trouble shoots the errors/exceptions encountered in different components during test execution and provide all findings to the development team for resolution. Monitor the resolution of all defects noted.

●Have experience in analyzing, reviewing and testing Change Requests.

●Preparation of Test cases in BRIO using Selenium, the internal automation tool of CME Group.

●Validate the new Trading features being added to the match engine.

●Validate the FIX tag values in the inbound/Outbound messages.

●Verify the Brio Tags are coming as per Fix Protocol being used.

●Use groovy scripts to perform health checks on the application under test.

●Use selenium scripts to perform regression testing.

●Coordinate with the Business and Development teams for the test specifications

●Prepare Database Work Requests and Environment Change Requests for deploying the application in QA environment for testing.

●Log onto Unix boxes & load Permissions and Contracts/Instrument files for the application to work

●Monitor logs on the UNIX servers to debug issues and identify fatal errors.

●Coordinate the System and integration testing and provide support for the E2E/UAT testing

●Updating and maintenance of the documentation as per new changes.

●Logging and tracking defects using IBM Rational Clear Quest.

●Update the defects In Rational Clear Quest and prepare defect status reports.

●Sync the test cases to CQTM and update the status of the testing to CQTM

QA Automation Engineer

Siemens Building Technologies

May 2007 – December 2007

Siemens offers a comprehensive range of building automation systems and HVAC products for every area of use like heating, ventilation, air conditioning, cooling application, and for every technical requirement. Building automation systems integrate different kinds of disciplines (HVAC control, light and blind control, subsystems…) coordinated by a single management station.

Responsibilities:

●Analyzed the business requirements document with the Business and Development Teams to understand the architecture and functionality of the application.

●Identified the test cases to be automated and leads the effort for automating the testing process using Quick Test Pro.

●Performs ad hoc, manual, functional, regression, integration, smoke and compatibility testing.

●Writes Complex SQL queries in test cases for data validation for different types of databases such as Oracle, SQL and DB2.

●Enhanced test scripts by adding functions, libraries, inserting checkpoints, synchronization points and adding conditional statements and reporting statements.

●Performed regression testing of .Net/Web-based application.

●Wrote manual test cases for each test scripts in Quality Center.

QA Automation Engineer

Ace Hardware

November 2006 – April 2007

ACE Hardware Corporation is a Fortune 500 company who is a consistent performer in the global hardware market. I worked on ACENET and 5055 applications. ACENET is a web application which is used by Ace retailers to check inventory, check item details, vendor details, to order items etc… It is developed using ASP .net and back end as IBM Mainframe DB2 technologies. This application intersects with Mainframe for inventory, item details and order details. 5055 is a client/server application which is used by Ace warehouse management for outbound scanning, developed using VB .net, AS/400 IBM iSeries technologies.

Responsibilities:

●Wrote complex SQL queries extensively to query the database for data validation.

●Worked with business analysts to gather requirements, and clarify requirements and business needs.

●Designed, developed and executed automated test scripts for functional and regression testing using Quick Test Pro 9.0.

●Created test data based on BRS and functional requirement specifications.

●Managed requirements and maintained test repository using Quality Center 9.0.

●Designed the Quick Test Scripts using parameterization, checkpoints, regular expressions and output values. Divided the script in multiple actions to reduce the complexity.

●Participated actively in code walkthrough of automated scripts.

Senior QA Analyst

Caremark April 2006 – September 2006

Caremark Rx, Inc. is a leading pharmaceutical services company. I have worked on Mail Order application (MOR) to process claims to generate data. It is a J2EE application, developed using Java, J2EE and Java Script. The application intersects with an adjudication engine developed in Mainframe for claim processing. It has Mainframe and Midrange DB2 implementation. MQ Series have been used heavily to communicate between websphere and mainframe. The application has capability to process imaged orders. The application intersects with SAP for inventory and billing.

Responsibilities:

●Analyzed BRS, functional requirements and use cases and developed test plans, test estimations, test cases and test scripts.

●Requested test data based on BRS and functional requirements with Data Management Team.

●Managed requirements and maintained test repository using Test Director.

●Performed system, functional, regression and integration testing.

●Identified the test cases to be automated and led the effort for automating the testing process using Quick Test Professional (QTP).

●Developed scripts in QTP (using VB script) to perform boundary and regression testing..

●Manually performed back end testing by writing SQL queries from DB2 using SPUFI.

●Loaded requirements created test cases and tracked defects using Quality Center.

●Developed user acceptance test scripts and assisted users in conducting UAT.

●Participated actively in daily bug report meetings and interacted with developers diplomatically to ensure high quality of the applications under test.

Education:

Bachelor’s degree in commerce from Kakatiya University.

Post Graduate Diploma in Computer Applications from Aptec, India

Accredited c language course from CCAC (Community College of Allegheny County), PA

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