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Help Desk Customer Service

Location:
Westerly, RI, 02891
Salary:
100,000
Posted:
February 13, 2024

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Resume:

Clarence Campbell

401-***-**** ad3l3r@r.postjobfree.com 20 Gallup St., Westerly, RI 02891

EDUCATION

Southeast Institute of Biblical Studies Knoxville, TN Bachelor of Biblical Studies Jun 1987

Theological University of America Lake Worth, FL

Bachelor of Theology Dec 2017

CompTIA A+ Certified Oct 2022

PROFESSIONAL EXPERIENCES

Peraton Reston, VA

May 2022 to Present - United States Coast Guard Academy, IS Help-Desk Tech South County Church of Christ Wakefield, RI

Pastor June 2008 - 2023

• Hundreds of hours of experience in public speaking and leading presentations across New York, Michigan, Pennsylvania, South Carolina, Tennessee, Virginia, Wisconsin and now Rhode Island

• Develop seeking worship programs to promote and encourage spiritual and personal growth objectives

• Facilitating weekly discussions on spirituality to encourage critical thinking and reflection

• Managing church operations including oversight of church finances and facilities Unisys - Dell Field Service Engineer (Technician) Norwich, CT Feb 2022 - May 2022

• Repair break-fix calls

• Some diagnostics regarding hardware issues

• Dell’s complete computer lineup

Dell Certifications:

• Dell 2000 Client 2000 Auth ID: 3268

• DSP Security and Privacy Foundations 2021

• Dell EMC DSP Navigation of Tools and Portals

• Information Technology Overview

• Introduction to Dell Technologies

• Dell Client Foundations 2021

• Dell EMC Product Introduction

• Dell EMC DSP Customer Service and Expectations

• Dell 2000 Client Q3 Assessment 2020 Auth ID: 3271 Amazon, UPS & Shred-It Providence & Pawtucket, RI

Delivery & Pickup Driver Oct 2019 - Jun 2021

• Strategically organized and scheduled logistical blocks for efficient distribution of packages

• Delivered thousands of packages to residential, commercial, and industrial clients Communicated delivery and pickup information between Amazon, UPS, and Shred-It customers

Caltagarone Computer Services & Keystone Computer Services DuBois & Reynoldsville, PA

IT Repairman Jan 2000 - Jun 2004

• Diagnosed various software and hardware issues and troubleshot accordingly

• Performed software and hardware upgrades and installs

• Assisted customers with technical questions and offered low to high-level solutions SKILLS AND INTERESTS

Technical Skills: Microsoft Word (Advanced), Microsoft PowerPoint (Advanced), Microsoft Outlook (Advanced), Apple Pages (Advanced) Soft Skills: Public Speaking, Empathy, Communication Skills, Impartially Interests: I love spending time with my wife of forty years, my wonderful four adult children, and five energetic grandchildren. In my free time, I also enjoy reading and shooting basketball. PERATON CORPORATE HEADQUARTERS 1875 Explorer Street Reston, VA 20190



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