Elizabeth A. Filipiak
*** ****** ***. ********* #* Waukesha, Wisconsin 53186 262-***-**** ad3l3g@r.postjobfree.com
Customer Care Specialist
Key Competencies
Time Management
Active Learning
Organized
Detail orientated
Dependable
Ability to multi-task
Tools & Technology
Franking or posting machines
Laser fax machine
Mainframe console or dumb terminals
Photocopiers
Special purpose telephones
Voice mail systems
Dictation machines
Medical software
Office suite software
Professional Experience
Meat Cutter
April 2016 - June 2016
Meijer
Pewaukee, WI
Grade and sort products according to factors such as color, species, length, width, appearance, feel, smell, and quality to ensure correct processing and usage.
Discard inferior or defective products and/or foreign matter, and place acceptable products in containers for further processing.
Weigh products or estimate their weight, visually or by feel.
Place products in containers according to grade and mark grades on containers.
Cashier
June 2012 - February 2016
Woodman's
Waukesha, WI
Count money and audit money drawers.
Keep accurate records of monetary exchanges, authorization forms, and transaction reconciliations.
Reconcile daily summaries of transactions to balance books.
Furnish change persons with a money bank at the start of each shift.
Accept credit applications and verify credit references to provide check-cashing authorization or to establish house credit accounts.
Accounts Receivable Specialist
August 2009 - October 2011
Outsource, Inc.
Pewaukee, WI
Operate typing, adding, calculating, or billing machines.
Review documents such as purchase orders, sales tickets, charge slips, or hospital records to compute fees or charges due.
Keep records of invoices and support documents.
Resolve discrepancies in accounting records.
Track accumulated hours and dollar amounts charged to each client job to calculate client fees for professional services, such as legal or accounting services.
Consult sources such as rate books, manuals, or insurance company representatives to determine specific charges or information such as rules, regulations, or government tax and tariff information.
Medical Billing Coder
February 2008 - August 2009
Gastroenterology Specialists, LLC
Waukesha, WI
Maintain medical records, technical library, or correspondence files.
Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
Transmit correspondence or medical records by mail, e-mail, or fax.
Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.
Complete insurance or other claim forms.
Prepare correspondence or assist physicians or medical scientists with preparation of reports, speeches, articles, or conference proceedings.
Accomplishments & Awards
Graduated with honors, 2007
Education & Training
Associate of Science - Medical Coding and Billing
May 2007
Waukesha County Technical College
Pewaukee, WI