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Customer Care Medical Records

Location:
Waukesha, WI, 53189
Posted:
February 13, 2024

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Resume:

Elizabeth A. Filipiak

*** ****** ***. ********* #* Waukesha, Wisconsin 53186 262-***-**** ad3l3g@r.postjobfree.com

Customer Care Specialist

Key Competencies

Time Management

Active Learning

Organized

Detail orientated

Dependable

Ability to multi-task

Tools & Technology

Franking or posting machines

Laser fax machine

Mainframe console or dumb terminals

Photocopiers

Special purpose telephones

Voice mail systems

Dictation machines

Medical software

Office suite software

Professional Experience

Meat Cutter

April 2016 - June 2016

Meijer

Pewaukee, WI

Grade and sort products according to factors such as color, species, length, width, appearance, feel, smell, and quality to ensure correct processing and usage.

Discard inferior or defective products and/or foreign matter, and place acceptable products in containers for further processing.

Weigh products or estimate their weight, visually or by feel.

Place products in containers according to grade and mark grades on containers.

Cashier

June 2012 - February 2016

Woodman's

Waukesha, WI

Count money and audit money drawers.

Keep accurate records of monetary exchanges, authorization forms, and transaction reconciliations.

Reconcile daily summaries of transactions to balance books.

Furnish change persons with a money bank at the start of each shift.

Accept credit applications and verify credit references to provide check-cashing authorization or to establish house credit accounts.

Accounts Receivable Specialist

August 2009 - October 2011

Outsource, Inc.

Pewaukee, WI

Operate typing, adding, calculating, or billing machines.

Review documents such as purchase orders, sales tickets, charge slips, or hospital records to compute fees or charges due.

Keep records of invoices and support documents.

Resolve discrepancies in accounting records.

Track accumulated hours and dollar amounts charged to each client job to calculate client fees for professional services, such as legal or accounting services.

Consult sources such as rate books, manuals, or insurance company representatives to determine specific charges or information such as rules, regulations, or government tax and tariff information.

Medical Billing Coder

February 2008 - August 2009

Gastroenterology Specialists, LLC

Waukesha, WI

Maintain medical records, technical library, or correspondence files.

Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.

Transmit correspondence or medical records by mail, e-mail, or fax.

Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.

Complete insurance or other claim forms.

Prepare correspondence or assist physicians or medical scientists with preparation of reports, speeches, articles, or conference proceedings.

Accomplishments & Awards

Graduated with honors, 2007

Education & Training

Associate of Science - Medical Coding and Billing

May 2007

Waukesha County Technical College

Pewaukee, WI



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