Jennifer Steel *** Barnegat Blvd N Unit ****

Barnegat NJ 08005

609-***-****

ad3l25@r.postjobfree.com

EXPERIENCE

StageDrop LLC, Forked River NJ — Administrative Assistant May 2021 - October 2023

Developed and maintained customer database of over 3,000 contacts. Executed email and phone communication goals (exceeding 85 per day) with leads, quotes and conversion to sales. Processed payments and prepared deposits while managing the calendar for the Executive and Sales Teams

Sylvan Learning Center, Hamilton NJ — Director of

Education

September 2020 - March 2021

Prepared academic curriculum for students, conducted parent conferences to review progress and updates. Liaised with local elementary, middle and high schools to demonstrate the services we provided and the benefits to students, with extra emphasis on support during virtual instruction. Managed a team of 25 teachers, creating schedules, supporting instruction and balancing student needs to maximize talent utilization

Steel Ilumination Designs — Owner

September 2018 - March 2020

Created lighting design schematics and execute hang, focus and programming of cues for shows at multiple community theatres in New Jersey. Worked with directors and marketing teams to develop promotional materials.

G Steel and Associates LLC, Hamilton NJ — Office Manager June 2005 - January 2015

Managed customer service interaction via phone, email and direct meetings with clients for an Independent Insurance Agency. Responsible for maintaining confidential customer files, processing payments, preparing deposits, and reviewing all endorsements to policies as well as supporting the sales team in hitting monthly and quarterly goals. STRENGTHS

Interpersonal Communication

Customer Service

Team Leading

Administration

Customer Relationships

Multitasking

Creative Problem Solving

PROGRAMS

NetSuite

AmeriCommerce

Agency Matrix

Microsoft Office Suite

GoogleDocs

EDUCATION

The College of New Jersey, Ewing NJ — Masters Degree June 2008 - May 2009

Accelerated program Masters of Arts in Teaching. Emphasis on Secondary Education and Social Studies

Mighty Oaks Professional School, Mt. Laurel NJ

2006

New Jersey Insurance Producers License - Property and Casualty Lynchburg College, Lynchburg College — Bachelors Degree September 2001 - May 205

Technical Theatre Major, History Minor

COMMUNITY INVOLVEMENT

Rotary Club — Community Service Organization

Developed and deployed fundraising programs to support community needs

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