Customer Service Data Entry

Professional Summary

High School graduate. CPR & First Aid Certification. Has over 4 years of providing excellent customer service to internal and external customers, including collections on medical and utility accounts.

Professional Skills

Medical Terminology, Medical Collection, Medical Billing, CPT/ICD-9/ICD-10 Coding, Creating/Reviewing Medical Records, EMR Systems, Insurance Verification, Administrative Proficiency, Sales, Customer Service/Support, Salesforce, Microsoft Office, Negotiation, Data Entry, Database Management, Patient Access, Effective Communication & Attention to Detail

Education

Associate of Occupational Science in Healthcare Information Technology, Miller-Motte College of Augusta, GA

Graduation Date: 08/2020

Employment History

Entrepreneur, Virtual Assistant - Augusta, GA, 06/2020 - Current

Assist clients with managing day-to-day operations and ensures high performance. Provides Email Management, Data Entry, Research Projects, Social Media Marketing, Email Marketing, Customer Service, Database/CRM Management, and Event Management. Completes documentation and tracks expenses.