Upendra Mogilicherla

434-***-****

Email:ad3l1q@r.postjobfree.com

Experience Summary:

15+ years of experience in Software Performance Testing/SRE and One year experience in development (.NET)

Experience in Quality Assurance, Performance Testing (Front and Back end) & Automation

Experienced with principles and best practices of Software Configuration Management (SCM) in Agile, scrum, and Waterfall methodologies.

Having Onsite/Offshore experience in South Africa, USA for clients Cigna,Implus,BB&T,FIFA-Match,JP Morgan and Harris assignments and Offshore Lead/Coordinator for Citi group project

10 + years’ experience in Performance testing using Neoload/jMeter/Load runner / Performance center tool / design and development of test scripts/test scenario’s/test data / Analyzing.

Experience maintaining CI environments with build automation tools like Jenkins, Bamboo and TFS and extensively used Jenkins, GIT Lab,Azure DevOps to streamline CI/CD process, automated Master-Slave configurations using temporary slaves.

Expertise in performance testing tools- HP Load Runner / Performance Center/JMeter/Stress stimulus/Neoload tool as well as Actimize tool.

Familiar with Software Quality Assurance (Testing) / Change management / Project coordination in Client/Server, Distributed and Web based Applications (.NET, JAVA) / SAP Functional testing / SAP Web.

Proficient in implementation of automation software, testing (functional, acceptance, browser compatibility, PEGA, Mobile,compatibility,Mainframe,Hardware(ATM),Database,load,volume and capacity) and development to high quality assurance standards

Conducted Corporate Training on Performance testing Tools (Mercury)

Excellent working knowledge on Monitoring tools like Dynatrace,Appdynamics, Site Scope 7.8, New Relic,LCS,Stackify,Solarwinds,Splunk DB and Precise/Indepth.

Good knowledge in analyzing performance logs using ELK/Splunk

To achieve Continuous Delivery goal on high scalable environment, used Docker coupled with load-balancing tool Nginx.

Virtualized the servers using Docker for the test environments and dev-environments needs, also configuration automation using Docker containers.

Experience in creating Docker Containers leveraging existing Windows Containers in addition to creating Docker Containers from scratch

Integrate JMeter in Grafana Dashboard by using Influx DB as a backend

Familiar with Quality Center (ALM) / TFS/ Bugzilla / JIRA. Working experience in domain like Banking Financial, Engg and Manufacturing and Retail

An Experienced, Motivated, Goal Oriented Individual or Team Player coupled with Sound Business Judgment.

Received Performance recognition awards from various clients/companies

Expertize in J2EE-specific application hosting, application tracing/debugging, and application deployment by using AWS

Expertize with J2EE application building/deployment techniques and tools including, but not limited to Ant, Maven, Ivy etc.

Experience monitoring/supporting Kafka, IBM MQ

Experience querying SQL and No SQL databases. Familiarity with Oracle, Hadoop or Cassandra database architecture

Experience with monitoring systems: Influx, Splunk, LCS, AppDynamics,Wily interscope, Data Dog or similar

Certifications:

PMP certified from PMI

Load runner certified from HP

Azure certified

Splunk certified

TECHNICAL SKILLS:

Operating Systems:

Unix, Windows XP/2000/NT/98/95, UNIX Flavors (HP Unix and Solaris)

Programming Languages:

C, C++,Python

Software Automation Tools:

WinRunner, Mercury Load Runner, Quick Test Professional, WWFAST,Cucumber,Stress stimulus 2.3.1,RIT,Selenium,Automation any where(ver:10.5), Jenkins, Docker, Kubernetes, JMeter,neoload,TOSCA

Monitoring Tools:

Site Scope, Precise/Indepth, Mercury J2EE Transaction/LCS/SQL profiler,Dyna trace,LCS,SSIS,Stackify,MS Azure monitoring,Grafana Dashboard

Methodologies

Object Oriented Methodologies

Middleware Tested:

JCAPS

Cloud technologies :

MS Azure,AWS

Web/Application Server:

IBM Web Sphere, Weblogic-8,Sun one, MS-Internet Information Server 4.0, Apache,IIS

RDBMS:

DB2, Oracle 7.x/8i, SQL Server, MS Access, TOAD

Test Management and defect tracking Tools

Onyx-4.5, ALM,Clear quest- 7.0,TFS

Versioning Tools

Clear Case 7.0

Testing methodology:

Agile methodology. V-Model

Internet Technologies:

HTML 4.0, JavaScript, VBScript, ASP, Java, JDBC, Servlets, JSP, EJB, Applets, XML, Web Services, SOAP

TCS Sep 2021 – till date

Client: CIGNA Location:Raleigh,NC

Performance Architect/SRE/Specialist /IT Systems Engineer Lead/DevOps Consultant

As a global health service company, Cigna's mission is to improve the health, well-being, and peace of mind of those we serve by making health care simple, affordable, and predictable.

Proficeient in upgrading,administering and maintaining Azure DevOps server and services in a large organization ( >1000 users)

Expereince with supporting Azure DevOps pipelines including scalable build agent infrastructure

Expereience admininstering windows virtual servers

Expereince using coding and analytical tools such as Splunk, SQL,powerBI,Powershell and Terraform

Expereince working across platforms and leading communities of practice sessions with the user community across enterprise

Expert in providing architecture solutions for designing complex applications with multiple technologies.

Expereince in designing and implementing continuous delivery architectural patterns and cloud ( AWS,AZURE) infrastructure solutions

Expereince in source code management,continuoius integration and automated deployment and management using tools like GIT,Azure DevOPs,maven/Gradle and Jenkins

Experience in Open shift,kubernetes and Docker

Experience in multiple scripting languages such as Power shell,Bash,Go,Python or similar languages.

Knowledge of Terraform and Puppet.

Strong motivation towards creating custom solutions, developing reusable plugins, standardizing enterprise applications by inventing out-of-the-box components.

Enthusiast of Agile, Continuous Integration and Scrum methodologies.

Managing and working with QA/Testing staff, project managers, technical leads, and subject matter experts to plan and execute automated and performance tests.

Managed QA functions for customer facing platforms (Mobile and/or desktop) and middleware software

Expertize in end to end healthcare services which includes all types of applications

Managing test planning, strategy and execution across multiple technology testing teams for a large program

Responsible for testing strategy,planning and execution of all vendor developed software

Production certification

UAT / LOB demos and testing

Individual will also be responsible for laying out Automation strategy and associated tools to support testing functions. Collaboration across peer organizations will be required to drive consistency in approach to testing.

Collaborated with Architects, SMEs and software development team to understand the performance goals.

Collected and Analyzed system performance requirements to initiate the performance test strategy / plan.

Effort estimation and schedule planning.

API and UI scripting by using Neoload,jMeter, execution by Population as well Neoload web, Blazemeter and Python for Data analytics .

Analysis of Neoload web /API results by Dynatrace,Splunk DB,DataDog and Jenkins tool.

Chaos engineering by using Gremlin tool

Hands-on experience with these tools : Jest, Jasmine, xUnit, Cypress, Selenium, Playwright, Postman, Perfecto.

Coding experience in .Net, React, ASB, PowerBI, SQL, Containers, MS Azure,Open telemetry and Azure DevOps

Hands-on experience with testing tools for UI, mobile, API and visual testing.

Analyze and monitorig the performance test results by Splunk DB, Dynatrace and Appdynamics.

Strong experience in Configure observability (Grafana in Azure)

5+ years experience in developing CI/CD processes and DevOps contribution in a live-site production environment with a real passion for automation

Experience with designing infra using IaaC (Infrastructure as a code) tools like Terraform, Cloudformation.

Environment: (Operating System) Windows 10 Enter prise,Web application

Tools: JMeter/Blaze meter /Neoload -2023/Performance Center/Jenkins /SOAP UI/Azure Kubernetes Service /Grafana Dashboard/Azure DevOps/Openshift/Terraform/Puppet//Dynatrace/Splunk enterprise/Gremlin/Appdynamics/TOSCA/Datadog/Telemetry/Playwright/Jasmine

Infosys Aug 2018 – Sep 2021

Client: Suntrust Location:Raleigh,NC

QA Architect Jun’20 to till date

This is the Fraud domain that provides Services in different areas like Deposit,new account and On us fraud Services. I am leading the testing architect for two areas 1) CD1 –Deposit fraud strategy 2) DRE –Long term .

Managing and working with QA/Testing staff, project managers, technical leads, and subject matter experts to plan and execute automated and performance tests.

Managed QA functions for customer facing platforms (Mobile and/or desktop) and middleware software

Expertize in end to end payment services which includes FCMS and DRE-Long term

Managing test planning, strategy and execution across multiple technology testing teams for a large program

Responsible for testing strategy,planning and execution of all vendor developed software

Production certification

UAT / LOB demos and testing

Individual will also be responsible for laying out Automation strategy and associated tools to support testing functions. Collaboration across peer organizations will be required to drive consistency in approach to testing.

Collaborated with Architects, SMEs and software development team to understand the performance goals.

Collected and Analyzed system performance requirements to initiate the performance test strategy / plan.

Effort estimation and schedule planning.

Environment: (Operating System) Windows 10 Enter prise,Web application

Tools: JMeter/Blaze meter /BMC tools// /MS Azure/SOAP UI/Docker/Azure Kubernetes Service /Grafana Dashboard/Dynatrace/NICE Actimize tool

Client: Implus Location: Durham,NC Performance and DevOps Lead Aug’18 to May’20

Home to 20+ brands, implus is an industry-leading consumer packaged goods company specializing in fitness, outdoor,sporting goods and foot care products.

Work with project manager to ensure that assigned work is completed efficiently, meets business requirements, stays within scope, and is delivered on time

Managed a large global delivery team of over 20 - 30 individuals (full time/contractors)

Preferably, experience should be with a financial institution or with a company providing retail services (Dicks,sports stores etc)

Familiarity with testing practices associated with merchant payment processing offerings

Background in driving/building a test automation framework

Good understanding of Agile delivery methodology,

MS Azure certified

Managing and working with QA/Testing staff, project managers, technical leads, and subject matter experts to plan and execute automated and performance tests.

Collaborated with Architects, SMEs and software development team to understand the performance goals.

Collected and Analyzed system performance requirements to initiate the performance test strategy / plan.

Effort estimation and schedule planning.

Leading the performance team and been a primary point of contact for performance issues.

Lead the offshore team in their daily project tasks and status reporting to the client.

Tracking performance issues, defects and testing. Responsible for the review of sow, test plan and test design

Involved in Requirement gathering / preparing gap analysis.

Able to create REST APIs and code in C# or .net, programming language is flexible

Create Kubernetes and docker deployment and configuration files as part of CI/CD process

Azure DevOps pipeline configuration for deployment of docker-based services to Azure Kubernetes Services

Expertise in building and working with APIs/RESTful services

Strong understanding of the cloud computing and experience working with Azure to migrate applications to the cloud in the IaaS, PaaS, FaaS, SaaS etc. environments.

Experience with containerization technologies like Docker, Kubernetes, Helm etc.

Experience with creating CI/CD pipeline using Azure DevOps and/or Jenkins.

Expertise in hands on development of complex components and applications.

Handle Baseline testing/ stress testing / load testing / soak testing.

Monitor system performance (CPU utilization / Memory leaks).

Used LCS/SQL profiler for performance monitoring tools.

Involve in preparing test plan /tractability matrix/coordinating with business / Stack holders

Execute test scenarios with ( 20000 SO lines during peak hour) based on SLA.

Prepare Navigation flow and Impact analysis.

Troubleshoot errors during scripting and fix those errors. Enhance with Correlation and Parameterization.

Prepare data for the scripts using Data preparation scripts.

Execute the test for various loads and recorded the response time.

Prepare the Hardware Comparison sheet Performance vs. Production box to calculate the load ratio between the environments.

Develop the scripts by using Stress stimulus tool,JMeter and execute the load testing by using VSTS.

Configuring and executing the load testing as a service with JMeter on Kubernetes.

Generate reporting/and preparing analysis report. And Presentation the Report analysis to the client.

Serve as subject matter expert in the configuration, maintenance, and/or administration of testing tools or environments.

Preparing POC by using Stress stimulus and VSTS tool.

Experience in CLOUD computing of MS Azure

Provide technical leadership and mentor junior resources on the team.

Work closely with fellow developers, both onshore and offshore

Environment: (Operating System) Windows 10 Enter prise,MS Dynamics ( D365)

Tools: Stress stimulus / Azure Devops /Visual studio -2017/ JMeter/LCS-Telemetry/SQL Profiler / SQL Server Mgmt studio/ /MS Azure/SOAP UI/Docker/Azure Kubernetes Service /Grafana Dashboard/Dynatrace

Cognizant Dec 2010 – Aug 2018

Client: BB&T Location: Raleigh,NC QA Architect Jun’14 to Aug ‘18

This is the Online Banking Project that provides Services in different areas like Bill Payment, Funds Transfer, and Investment Services. The project also deals with the Security feature, making the Customers of the Bank more confident. The Security is maintained with SMS OTP.

Managing and working with QA/Testing staff, project managers, technical leads, and subject matter experts to plan and execute automated and performance tests.

Managed QA functions for customer facing platforms (Mobile and/or desktop) and middleware software

Expertize in end to end payment services which includes bill pay, Zelle, Yodlee and Mortgage rate tracker

Managing test planning, strategy and execution across multiple technology testing teams for a large program

Direct management of testing of device hardware testing and certification, payment processing software, onboarding and servicing software

Responsible for testing strategy and execution of all vendor developed software

Production certification

UAT / LOB demos and testing

Individual will also be responsible for laying out Automation strategy and associated tools to support testing functions. Collaboration across peer organizations will be required to drive consistency in approach to testing.

Individual will also be responsible for laying out Automation strategy and associated tools to support testing functions. Collaboration across peer organizations will be required to drive consistency in approach to testing

Collaborated with Architects, SMEs and software development team to understand the performance goals.

Collected and Analyzed system performance requirements to initiate the performance test strategy / plan.

Effort estimation and schedule planning.

Used GitLab for issue-tracking and CI/CD pipeline

Leading the release team ( includes both Manual and Automation ) and been a primary point of contact for any issues.

Lead the offshore team in their daily project tasks and status reporting to the client.

Tracking performance issues, defects and testing. Responsible for the review of sow, test plan and test design

Involved in Requirement gathering / preparing gap analysis.

Monitor system performance (CPU utilization / Memory leaks).

Used Sitescope/Wily Introscope for Performance Management.

Involve in preparing test plan /tractability matrix/coordinating with business / Stack holders

Prepare Navigation flow and Impact analysis.

Design Test scripts (Test cases) in ALM.

Troubleshoot errors during scripting and fix those errors. Enhance with Correlation and Parameterization.

Prepare data for the scripts using Data preparation scripts.

Execute the test for various loads and recorded the response time.

Prepare the Hardware Comparison sheet UAT vs. Production box to calculate the load ratio between the environments.

Responsible for setting the Runtime settings to execute the scripts.

Manage and check the environment status (ALM /performance center / controller/load generators).

Generate reporting/and preparing analysis report. And Presentation the Report analysis to the client.

Serve as subject matter expert in the configuration, maintenance, and/or administration of testing tools or environments.

Involved in writing features files using Gherkins to automate the report generation for Continuous Integration Regression Testing.

Building the reports with parameters and running through Jenkins

Preparing POC by using Automation anywhere tool.

Knowledge of HADOOP and experience in Batch process

Exposure to / Knowledge of CLOUD computing

Experience with tools for logging (SPLUNK), effort management (Jira), and code build agents (TeamCity/Jenkins).

Environment: (Operating System) Windows XP, Windows 7,Unix – (Technology) Java ( Data Base) Data studio 4.1.

Tools: Load runner /TFS/Load generators/Performance center/Controller/Site scope /Dynatrace/ UFT/Selenium/ QC ALM/ Jenkins/Automation anywhere(ver:10.5)/AWS/SOAP UI/Blue zone

Client: Walgreens Location:Chicago,IL,USA

Test Architect Jan’14 to Jun’14

The objective for this project Digital Offers is to build on the existing Loyalty infrastructure with a series of functional and content improvements to broaden and improve the offering. In order to enable National Offers (sourced by Coupons), Walgreen Mass and Targeted offers to the Digital Platform, inclusive of SUC-based targeted offers

Understanding the client requirements by studying functional documents.

Develop and follow Software test plans, Test suites, and Test Cases.

Identification of scenarios for the Requirements.

Updating review comments for test plan in excel sheet

Performed Functional Testing, system testing,, regressing the product, Smoke testing.

Environment: Performance testing, (Operating System) AS-400, (Technology) Core Java (Tools) QC (ALM)

Harris corporation Location:Lynchburg,VA

Onsite Coordinator Nov’12 to Dec’13

Harris Public Safety & Professional Communications (PSPC) is a leader in the delivery of assured communications systems and equipment for public safety, federal, utility, commercial and transportation markets, with products ranging from the most advanced IP voice and data networks, to next-generation, secure public safety-grade LTE (Long-Term Evolution) solutions for voice, video and data applications.

Having good experience on harris proprietary tools like Wire shark,IFR,Mastero ip console,UAS,KMF,Profile Manager, Harris device mgmt console,CSS and latency tool

Identification of scenarios for the Requirements.

Updating review comments for test plan in code collaborator.

Involved in CSS developing and debugging LabVIEW scripts

Strong understanding of the software development lifecycle (including estimation, business analysis, requirements gathering, test verification/validation, business/technical writing)

Environment: (Operating System) Windows XP (Technology) .NET (Tools) ALM,Code collaborator,Lab View

Client: Invensys Location:Hyderabad,INDIA

Offshore Test lead Dec’10 to Nov’12

Wonderware is the market leader in real-time operations management software. Wonderware software delivers significant cost reductions associated with designing, building, deploying and maintaining secure and standardized applications for manufacturing and infrastructure operations.

Having good knowledge on Migration, Upgrade, Dongle licensing and Alarm functionality.

wing the Test cases and suggesting modifications through review report.

uring, Installing and Troubleshooting Supervisory platform products

Performed Functional Testing, Concurrency testing, Performance testing, Recoverability testing, regressing the product, Smoke testing.

Involved the Regression testing in the Application server track by using WWFAST tool.

Environment: (Operating System) Windows XP (Technology) .NET (Tools) TFS,Clearcase,Clear quest,.Net

IBM Jun ‘09 – Jul ‘10

Client: DBS Location:Hyderabad,INDIA

Test Lead

This is the Online Banking Project that provides Services in different areas like Bill Payment, Funds Transfer, and Investment Services. The project also deals with the Security feature, making the Customers of the Bank more confident.

Involve in Requirement gathering / preparing gap analysis.

Involve in preparing test plan /tractability matrix/coordinating with business / Stakeholders.

Preparing Navigation flow and Impact analysis.

Removes money canisters from ATM, and replenishes machine supplies, such as deposit envelopes, receipt paper, and cash.

Counts cash and items deposited by customers, and compares to transactions indicated on transaction tape from ATM.

Records transaction information on form or log, and notifies designated personnel of discrepancies.

Tests machine functions, and balances machine cash account, using electronic keypad.

Corrects malfunctions, such as jammed cash or paper, or calls repair personnel when ATM needs repair.

Based on the test scripts creating a scenarios / and recording the scenarios in Load runner tool using Virtual user generator (VGEN).

Coordinate with functional for data points / parameterization of scripts.

Setting the Runtime settings to execute the scripts.

Checking the environment status (ALM /performance center / controller/load generators).

Monitoring system performance (CPU utilization / Memory leaks).

Environment: (Operating System) AS -400 (Technology) Java (Tools) ALM,RIT

Satyam Oct ‘06 – Jun ‘09

Client: Chase Location:Chicago,USA

Performance Test lead Aug’08 to Jun’09

The purposes of the Document Information Management System performance Test is to is to validate that the Documentation Information Management System capacity & stability, response time SLAs, and user & transaction load requirements are met.

Involve in Requirement gathering / preparing gap analysis.

Involve in preparing test plan /tractability matrix/coordinating with business / Stakeholders.

Based on the test scripts creating a scenarios / and recording the scenarios in Load runner tool using Virtual user generator (VGEN).

Coordinate with functional for data points / parameterization of scripts.

Setting the Runtime settings to execute the scripts.

Checking the environment status (ALM /performance center / controller/load generators).

Monitoring system performance (CPU utilization / Memory leaks).

Environment: (Operating System) AS-400 (Technology) Java and SAP (Tools) LR 9.1.

Client: FIFA Location:Johns’burg,SA

Onsite Performance Test lead Apr’08 to Jul’08

The objective of this performance testing is to provide the measurements and data from which to tune the system to meet production expectations and to enhance system reliability validate that the Documentation Information Management System capacity & stability, response time SLAs, and user & transaction load requirements are met

Roles and responsibilities:

Discuss with Customer to understand and identify the business scenario and understand the scope.

Prepare the Performance Test Requirement with details about Test environment Hardware/Software specification, Communication Matrix and details about the key business process.

Prepare Performance Test Plan document, which defines scope, approach and types of performance testing, performance testing deliverables and release guidelines.

Installing Load runner 9.1,creating scripts, execution and analysis of test results at Client location .(South Africa)

Environment: (Operating System) Windows XP (Technology) .NET (Tools) LR 9.1.

Client: Citi group Location:Hyderabad,INDIA

Offshore Performance Test lead Jul’07 to Mar’08

CFI project is an integration of two systems Contact Manager (CM), a loan registration system and Laser Pro Mortgage (LPM), a processing and servicing system, in order to unify the data with single database. The front-end is developed using Delphi and the business logic is implemented at WebSphere with Oracle as Database.

Based on the test scripts creating a scenarios / and recording the scenarios in Load runner tool using Virtual user generator (VGEN).

Coordinate with functional for data points / parameterization of scripts.

Setting the Runtime settings to execute the scripts.

Involved in Requirement gathering / preparing gap analysis.

Checking the environment status (ALM /performance center / controller/load generators).

Involve din preparing test plan /tractability matrix/coordinating with business / Stakeholders.

Monitoring system performance (CPU utilization / Memory leaks).

Environment: (Operating System) Windows XP (Technology) Advanced Java (Tools) LR 8.2, Site scope and Precise tools.

Client: Cisco Location:Hyderabad,INDIA

Offshore Coordinator Oct’06 to Jun’07

Understanding the client requirements by studying functional documents.

Identification of scenarios for the Requirements.

Writing the test cases based on Functional specs and business requirement documents.

Reviewing the Test cases and suggesting modifications through review report.

Performed System testing, Functional testing, Performance testing and Regression testing

Executing the Test cases and reporting the bugs through defect tracking tool.

Involved in developing and debugging VB scripts and Keyword script template.

Participated in Test Automation and implementing Framework.

Performed Test script execution using Excel template.

Daily updating the Test case execution status.

Interacting with the onsite people and resolving the offshore issues.

Publishing daily status reports during execution.

Involved the Regression testing in the IB track by using QTP tool

Environment: (Operating System) Windows XP (Technology) CRM (Tools) Oracle database C3 and CIBER, Quality Center-8.2 & QTP -8.2.

Client: Sun microsystems Jun 2004 – July 2006

Test Engineer Location:Hyderabad,INDIA

Business Process Manager layers above eGate to enable process driven integration. eInsight allows business analysts to model, test, implement, monitor, manage and optimize business processes that orchestrate the flow of activities across any number of Web services, systems, people and partners. eInsight provides an open graphical modeling environment using BPMN (Business Process Modeling Notation) for the graphical modeling notation and BPEL4WS (Business Process Execution Language for Web Services,i.e., . WS-BPEL) for executing the process.

Configuring, Installing and Troubleshooting the Application Servers listed above.

Functional Testing, Concurrency testing, Performance testing, Recoverability testing, regressing the product, Smoke testing.

Experience with JMS, MQ

Preparation of LR script and debug the script with predefined and user defined function and enhances the script using correlation and parameterization to run for multiple iteration and different data.

Used Rendezvous point to better control and generate peak load on the server to stress and measure the performance.

Used Ramp-up and Ramp-down features to initiate virtual user actions at specified time intervals to emulate the real world scenario

Working on Different UNIX Databases

Environment: (Operating System) Windows XP,Unix flavors (Technology) Advanced Java (Tools) LR 8.2.

Achievements:

AIC Club (Best performer) award in SATYAM for the year 2007-2008.

Kohinoor award in Invensys project for the year 2011-2012.

Exceptional performer for architect role in Walgreen for the Month Feb’2014

Exceptional award for Test analyst role in BBandT for the year 2015-2016

Best Team award for Performance architect role in Implus for the year 2019-2020

EDUCATION

Master of Computer Applications from Nagarjuna University -2003

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