GEORGE MIGGELS

Phone: +27-68-143-****

Email address: ad3l0x@r.postjobfree.com

Address: ** ******* *****, ********, *********, 6241 Professional summary

Highly dedicated and organized insurance professional with experience in personal lines and commercial lines insurance. Expertise in claims processing, policy evaluation, underwriting and sales. Accurately and efficiently processing high volumes of claims while adhering to strict company policies and guidelines. Focus on providing superior customer service and maintaining positive customer relationships. Professional Experience

Short Term Administrator, Randmore Investments

May 2021 – May 2022

• Collecting required information and documentation pertaining to claims.

• Scanning the claim for any fraudulent activities.

• Registration of claims.

• Addressing various cover issues.

• Appointing of service providers, eg. Assessors and/or Investigators.

• Received of assessors and or investigators report.

• Follow through with claims process until finalization.

• Follow up on a regular basis.

• Keep the client always informed on the progress of the claim.

• Provide underwriting advice to amend insurance record

• Communication of repudiation or settlement of the claim.

• New Business sales personal lines & commercial lines

• Underwriting of new business

• Complete needs analysis & record of advice.

• Complete renewal notices with clients.

• Retention of clients that wants to cancel their cover.

• Policy amendments and cancelations.

• General correspondence to clients.

Resigned as company did not adhere to compliance.

Service Consultant, Indwe Risk Services

July 2016 – December 2019

• Processing of amendments, quotations and maintain renewals list.

• RE-broke client to suitable cover when necessary.

• Complete needs analysis and record of advice.

• Liaise with insurers in respect of premiums.

• Retention to minimize cancelations through timeous and pro-active dealings with clients.

• Processing and finalization of claims.

• Marketing of funeral cover.

Resigned – To start own business

Service Consultant, LJ Brokers,

July 2015 – June 2016

• Processing of amendments, quotations and maintain renewals list.

• Re-broke client to suitable cover when necessary.

• Complete needs analysis and record of advice.

• Liaise with insurers in respect of premiums.

• Retention to minimize cancelations through timeous and pro-active dealings with clients.

• Processing and finalization of claims.

Resigned – Call back by Indwe Risk Services

Service Consultant, Indwe Risk Services

July 2008 – June 2015

• Processing of amendments, quotations and maintain renewals list.

• Rebroke client to suitable cover when necessary.

• Complete needs analysis and record of advice.

• Liaise with insurers in respect of premiums.

• Retention to minimize cancelations through timeous and pro-active dealings with clients.

• Processing and finalization of claims.

• Marketing of funeral cover.

Resigned – Better Offer

Underwriting Technician, Regent Insurance

May 2005 & June 2008

• Processing of amendments, maintain renewals list.

• Complete needs analysis and record of advice.

• Liaise claims department.

• Processing of underwriting advices received from claims department.

• Retention to minimize cancelations through timeous and pro-active dealings with clients.

• Processing and finalization of claims.

• General correspondence to clients.

Retrenched – Position became redundant

Claims Administrator, Hollard Insurance

March 1999 & April 2005

• Processing of amendments, maintain renewals list.

• Complete needs analysis and record of advice.

• Liaise claims department.

• Processing of underwriting advices received from claims department.

• Retention to minimize cancelations through timeous and pro-active dealings with clients.

• Processing and finalization of claims.

• General correspondence to clients.

Retrenched – Position became redundant

Education

FETC: Short Term Insurance NQF Level 4, 151 Credits FSB First Level Regulatory Examination Certificate (RE 5), FPI Examination Body Grade 12, McCarthy Senior Secondary School

Languages

English & Afrikaans (mother language)

Skills & Operating Systems

• Microsoft office (Word, Excel, PowerPoint, Internet)

• Assertiveness, Problem-solving, Tenacity

• OMINSURE, Santam Online, AS 400, Maven, SKI, Websure References

• Nikky Reddy, Branch Manager, 076-***-****

• Venetia York, Branch Manager, 084-***-****

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