Highly-motivated employee with desire

to take on new challenges. Strong work

ethic, adaptability, and exceptional

interpersonal skills. Adept at working

effectively unsupervised and quickly

mastering new skills.

Adaptability

Building Trusting Relationships

Collaborating

Communication

Worked on several Computer

Systems: Citrix Workspace, Get Paid

Collection System, 3GTMS Invoicing

System, Payer Express/Payment

Processing System, Microsoft

Teams/Excel, Outlook, Oracle, Pay

Agent Websites for Payment Status:

Cass Info Systems,

YRC Enterprises Inc

Revenue Management Specialist Cheektowaga, NY

01/2019 to 12/2023

Address outstanding receivables and prevent recurring problems.

Initiate and pursue telephone collection of past due items, identify root cause for nonpayment, manage resolution and escalate unresolved issues to field sales.

Establish and maintain proactive contact with customers to enhance the customer/supplier relationship.

Investigate, monitor and review customer profiles to identify and analyze trends of errors and possible financial difficulty and address them.

Respond timely and professionally to customer inquiries concerning invoices and provide corrected billing as necessary.

Partner with other Resolvers to resolve account disputes and communicate resolutions to customers.

Susan

Kile

ad3l0o@r.postjobfree.com

716-***-****

Buffalo, NY 14206

Summary

Skills

Experience

SK