Eric Flores
Sr. Mailroom & Facilities Specialist
Cybersecurity Analyst
Contact Information
ad3l0f@r.postjobfree.com
Houston Texas
https://www.linkedin.com/in/eric-flores-443571a0/
Key Skills
• Bi-lingual - Fluent Spanish
• Customer Service
• Administrative Support
• Inventory Management
• Shipping & Receiving
• Teamwork and Collaboration
• Risk Assessment and Mitigation
• Security Controls & Compliance
• Microsoft Office Suite
• Ticketing System (JIRA)
• Programming language (Linux, SQL, Python)
Education
Google Cybersecurity Professional Certification by Coursera
Credential ID: ZZVCVUPXK3AS
https://www.coursera.org/account/accomplishments/specialization/ZZVCVUPXK3AS
https://www.credly.com/badges/bc2e4042-2313-4526-ba9c-e896f2219beb/public_url
Eugenio Maria de Hostos Community College (CUNY) Bronx, NY
Associates Degree in Business Administration
Profile
Proficient, dedicated, and proactive senior facilities/mailroom specialist with 10 plus years’ experience. Recognized by peers and superiors as a professional with outstanding work ethic, seeking an opportunity to transition into the Information Technology field. Seeking an opportunity in the cybersecurity field to grow professionally through hard work and merit.
Professional Experience
Sr. Office Support Generalist at Fullbeauty Brands
October 2006 - January 2024
• Built and maintained strong working relationships with executives, department leads, and staff, delivering results based on their needs.
• Respond to employee email/ticket requests for support. Entered and closed work orders for all work on premises via ticketing system.
• Responsible for shipping, receiving, inventory, and transportation operations. Was responsible for the handling, routing, pick-up and delivery of all mail, packages, and interoffice correspondence.
• Managed office supplies, ordered and maintained office equipment, provided administrative support.
• Daily walkthrough of the office checking for lights, temperature, repairs needed, paint needed, cleanliness, trash, furniture in place, etc.
• Set ups and installs furniture for general office and FBB Photo Studio. Participates as needed in major renovations, new construction, and alterations.
• Managed and participated in staff moves, office, and cubicle configurations.
• Assist with on-site execution of multiple corporate events such as Town Halls, Seasonal Parties, and Connect Week Mixers within the company.
• Provided training and supported team members.
Cybersecurity Portfolio Projects
https://drive.google.com/drive/folders/1V1ddm9dbwuu113FE0-1yAl5u0IyVuu4J
• Conducting security audits. Monitor and analyse network traffic for suspicious activity.
• Analysing network structure & security. Perform vulnerability scans and penetration tests.
• Identifying vulnerabilities for a small business.
• Investigate security breaches and recommend corrective actions. Implement security controls to protect systems and data.
• Importing and parsing a text file in a security-related
scenario.
• Using Linux commands to manage file permissions.
• Applying filters to SQL queries.
• Documenting incidents with an incident handler’s journal