MARIA FERNANDA RAMÍREZ

Email: ad3l08@r.postjobfree.com

Boca Raton, FL, Tel: 561- 674-6934

M.A. Economics

NEW YORK UNIVERSITY, New York, USA

DEPARTMENT OF ECONOMICS, GRADUATE SCHOOL

ECONOMICS

LANGUAGE SKILLS:

Fluent in English, Spanish, French, Italian and Portuguese. Knowledge of German.

Hobbies: Golf, Tennis and painting

WORK EXPERIENCE:

PartsBase Inc

2016- 2023

International Account Manager: Renewal Department: Managed international accounts around the world, scheduled video presentations to offer new services, developed trust and trained the customers, stablished excellent relationships to keep the accounts, offered new products and services to all our accounts in the aviation industry. Kept higher standards and used my interpersonal skills, responsible to keep my customers informed, assisted with collecting payments, and sold new products, my language skills helped me to strengthen those relationships.Planned strategies to keep customers satisfied.

Worked with management, planning, promoting sales to important aviation companies around the world, followed guidelines to provide the strategic goals, technical and IT department advice, leadership, and service support necessary to achieve these objectives.

Excellent professional appearance and ethical manner at all times working as a valued team member, successful presenting new products, met all sales and marketing objectives scheduled by the company. Developed trust due to my diplomatic training to be poised with discretion, helped me to achieve credibility as a professional, my interpersonal skills led to maintain high percentage rate of renewals, received awards as a valuable team member through the years.

Participated with management in the establishment of account growth, sales and marketing goals

Involved enthusiastically in the marketing activities. conducted sales presentations to new and existing customers Maintained and improved customer relationships and customer satisfaction Assisted clients on a daily basis helping and them with all requests on a timely manner. Interacted with Accounting, ERP and Management programs, to maximize customer service and monitoring goals weekly.

Knowledgeable of diverse sectors in the aviation industry company aircraft and services and of the competitive environment

Presented a professional image and practiced honesty and integrity at all times, during my presentations, marketing calls, customer service. Represented the company in aviation shows.

FLORIDA ATLANTIC UNIVERSITY, FAU

2011 -2015

FAU COLLEGE OF BUSINESS, DEPARTMENT OF ECONOMICS

Adjunct Professor,

Spring 2014, International Economic Development, two (2) courses. Fall 2013, International Economic Development, two (2) courses. Spring, 2013, International Economic Development, lecture, Worldly Philosophers, the Great Economic Thinkers, special topic.

Fall, 2012, International Economic Development.

Spring 2012 Special Topic, The Worldly Philosophers, The Lives, Times, Thoughts and Ideas of the Great Economic Thinkers .Boca Raton campus, Florida CIFO Foundation for the arts 2004-2005

Cultural Program Manager:

Managed the launched of a program to provide grants for international artists, that won international awards to spend time in the USA and present their art work in the Foundation ‘s Museum, managed the owner’s private art collection. FAU DEPARTMENT OF POLITICAL SCIENCE,

Adjunct Professor, Fall 2011, Lecture: International Political Economy Boca Raton campus, Florida GOVERNMENT EMPLOYMENT:

MINISTRY OF FOREIGN AFFAIRS

Caracas, Venezuela

Deputy Director and Professor of the DIPLOMATIC ACADEMY Management responsibilities, administered and accomplished all duties and assignments regarding the Academy. Organized speeches and presentations on international affairs. Contacted and worked with foreign embassies, to arrange visits of professors and researchers on International Affairs. Professor of the Master’s Degree offered by the Academy, Diplomatic Protocol & Ceremony Course. And several related Seminars.

MINISTRY OF FOREIGN AFFAIRS

Boundaries Department, Economic and Political Consultant, monitoring neighboring countries. Travelled to the boundaries fields to assess current situations and political issues. Protocol Department & Immunities and Privileges Department, Office Trainee. Successfully worked as assigned protocol staff coordinating visits of foreign Presidents and Ministers, official translator as required, on agendas and protocol visits of such personalities. Worked on my thesis paper on the management of both departments.

Media-Newspaper:

EL UNIVERSAL NEWS PAPER

Venezuelan leading news paper, compared to the New York Times, contributed With OP_ED articles on current events, international and economic issues. Contributor with a monthly article called “concerns” or “inquietudes”, published more than 40 articles among them:

Education & Globalization, Puerto La Cruz dialog: Global Energy Future, Manaus: Latin-America Integration Meeting, Venezuelans only speak Spanish! Simon Peres and the Peace Goal, Profile of a Diplomat.

BUSINESS EMPLOYMENT:

BANK OF AMERICA

Financial Executive

Managed trade lines for Venezuelan Banks and promoted Bank of America’s financial Products. Banvenez Mutual Funds

Marketing Manager

Launched mutual funds and trained managers of the Bank branches to successfully promote mutual funds, 1991-92;

Chinea Arriba Farm Group, Financial Consultant, helped the group to get credits from prestigious banks. 1992-94.

SEMINARS:

Oil and World Energy Seminar, Caracas, Venezuela,

Sponsored by PDVSA Venezuelan Petroleum Industry, aimed to foreign, domestic diplomats and oil executives, to facilitate the knowledge of the Venezuelan Industry. Educating Negotiation Specialists on Regional Integration & Cooperation. 1995, Manaus, Brazil, Discussed advanced approaches to improve integration among Latin American countries, on International Educational Policies, among Diplomatic Academies, and Universities of the region, EU European Union participants contributed with their experiences. International Negotiation Techniques Seminar,

Sponsored by the EU European Union. Combined models of discussions and negotiation goals among countries, based on theories, and conflicts, to obtain most favorable treaties or agreements for both parties.

Boundaries Seminar, Universidad Central de Venezuela, Caracas Studied the history of all settlements disputes on international boundaries in South America. PUBLISHED BOOK :

Economic Development: Framing the New International Citizen, Kendall Hunt Publishing Company. ISBN 978-1-4652-7771-8

Printed in the United States of America.

A pocket book or manual, with a brief synopsis of the thoughts and perspectives of Developing Countries around the world, and some ideas about the challenges of the New International citizen in the 21st century.

ACADEMICS:

M.A. Economics

NEW YORK UNIVERSITY, New York, USA

DEPARTMENT OF ECONOMICS, GRADUATE SCHOOL

ECONOMICS

COLUMBIA UNIVERSITY,, New York, USA.

Graduate School of International Affairs, Summer Courses: Economics for International Affairs, Mathematics for Economists. B.A. International Affairs

Universidad Central de Venezuela

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