POORNACHANDER BOMMA

Phone: +1-913-***-**** Email: ad3kzb@r.postjobfree.com

LinkedIn: linkedin.com/in/poornachander-bomma-442576199

PROFESSIONAL SUMMARY:

I am experienced Programmer Analyst with 2 + years of experience specializing in DevOps applications. Proficient in Jenkins for continuous integration, Git, GitLab, and GitHub for version control, and adept at cloud environments, including Microsoft Azure and AWS. Hands-on experience with Kubernetes for container orchestration, and skilled in managing incidents and requests through Jira and ServiceNow. Well-versed in Windows and Linux systems, with expertise in OpenText Documentum D2. Strong foundation in HTML5, XML, and CSS3. Proven ability to enhance system performance and troubleshoot networking issues.

TECHNICAL SKILLS:

Programming Languages

Python, Java

CI/CD Tools

Jenkins

Version Control Tools

GIT, GitLab, GITHUB

Cloud Platforms

Microsoft Azure, Aws Cloud.

Container Platforms

Kubernetes

Ticketing and Tracking tools

Jira, ServiceNow

Operating System

Windows, Linux

ECM Tools

OpenText Documentum D2

Web Technologies

HTML5, XML, CSS3

CERTIFICATIONS:

AWS Certified Developer – Associate

Microsoft Azure Administrator Associate

EXPERIENCE:

CLIENT: Tech Talent Connect. Kansas City, Missouri. (AUG 2023 - DEC 2023)

ROLE: DevOps Engineer – Intern

Roles and responsibilities:

Participated in the development and enhancement of automation scripts and tools to streamline deployment, configuration, and monitoring processes.

Assisted in maintaining and improving continuous integration and continuous delivery (CI/CD) pipelines to facilitate efficient software development and deployment.

Supporting the setup and configuration of development, testing, and production environments, ensuring consistency and alignment with best practices.

Contributed to the implementation and improvement of monitoring and alerting systems to ensure the health and performance of applications and infrastructure.

Working closely with development teams to understand deployment requirements, provide support, and integrate DevOps practices into the software development life cycle.

Assisted in managing version control systems (e.g., Git) to track changes in code and configuration files, ensuring version consistency and collaboration.

Document processes, procedures, and configurations to create comprehensive documentation for future reference and knowledge sharing.

Assist in integrating collaboration tools like Jira into the CI/CD pipeline for effective communication and coordination among development and operations teams.

CLIENT: Cognizant Technology Solutions. Chennai, India (DEC 2020 - AUG 2022)

ROLE: Programmer Analyst

Roles and responsibilities:

Implemented intricate modifications in the application using D2-Config, earning praise from both clients and stakeholders for successfully executing complex changes.

To identify, prioritize, and resolve issues using ServiceNow's Incident Management module which facilitates collaboration between development and operations teams to ensure a rapid response to issues affecting services.

Involved in-depth technical expertise and advanced troubleshooting skills to resolve complex issues at L3 level support.

Acted as the Single Point of Contact and Subject Matter Expert for D2 Applications in Docstore, a D2 Documentum Application, in an entry-level capacity.

Led an Enterprise Content Management (ECM) custom applications, taking sole responsibility for handling application-related issues.

Managed day-to-day operational activities related to D2 and D2LS Applications. Identified areas of improvement in applications, highlighting them within the team.

Organized and participated as a trainer in D2 Documentum knowledge transfer sessions for newcomers in the business unit.

Participated in the planning and implementation of changes to the IT environment. Assess potential impacts and risks associated with changes.

Proactively contributed to system stabilization after application deployment. Worked on optimizing recurring issues within the application.

Work collaboratively with cross-functional teams to address complex issues and implement solutions. Participate in meetings and share insights to improve overall system reliability.

Ensuring effective resolution within Service Level Agreement (SLA) and Operational Level Agreement (OLA) timelines is a cornerstone of my approach.

Took responsibility for sending critical incident/application outage communication follow-ups.

INTERNSHIP:

CLIENT: Easyflick. Hyderabad, India (JUL 2019 - AUG 2019)

ROLE: Web Developer

Roles and responsibilities:

Designing and conceptualizing customer integration panels that seamlessly integrate into the system architecture.

Ensuring the user interface is intuitive, user-friendly, and aligns with the project objectives.

Creating a variety of web pages according to the provided design briefs and promotional specifications.

Ensuring consistency in design elements across various pages while meeting specific requirements.

EDUCATION:

MASTERS (Cybersecurity & Information Assurance)

UNIVERSITY OF CENTRAL MISSOURI (2022 - 2023) GRADE: 3.7(GPA)

BACHELOR OF TECHNOLOGY(CSE)

JNTUH (2016 - 2020) GRADE: 3.5(GPA)

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