ARMSTEAD BONIFACE

**** ****** ***** ***** ********, TX 75072 214-***-**** ad3kyq@r.postjobfree.com

EXPERIENCE

Sun Technologies (FirstNet Built with AT&T)

Lead Channel Manager- Sales Public-Sector FirstNet Built with AT&T Dallas, TX

$100K– Control and manage State Budget 2020-Present

•Event coordination for 18 states.

•Asist in providing Marketing Ads to event coordinators.

•Present monthly updates to Sales Teams on State and Local events.

•Order Event Supplies (Table tents, Tablecloths, trinkets)

•Create Events on Eventbrite website and track and supply information, including reports to Sales Managers.

SATURN WIRELESS Dallas, TX

Universal Service Manager 2018 – 2019

$18M – Customers: CBRE (Fortune #207) • Sabre • Nexstar Media Group

•Worked with Project team to ensure finish device availability/usage and RFI/RFP’s

•Primary point of contact for all supplies for top level executives, including managing RP' optimization

•Presented Mobility quotes and forecasting with MRP for device availability.

•Updated information on Mobility systems and complete orders for Executives

•Presented monthly/quarterly reviews/ Work through Supply Chain issues with high touch clients.

AT&T INC. Dallas, TX

Universal Service Executive 2006 – 2018

$18M – Customers: CBRE (Fortune #207) • 7 Eleven (Fortune World #179) • Wood Group

•Led Mobility Support on $36M contract renewal with 15% Growth Outlook (CBRE)

•Achieved highest NPS score, increased score from 7 to 10 by implementing Service Action Plan (CBRE)

•Issue purchase orders as well as forecasting for long range planning for Companies

•Supported senior leadership with long range contracts, as well as Supply Order issues.

•Increased revenue by $10K by introducing custom international feature (CBRE)

•Managed 7,000 international and domestic lines (CBRE)

•Improved billing accuracy by introducing monthly/quarterly reviews.

BLOCKBUSTER VIDEO ENTERTAINMENT New Orleans – Dallas, TX

District Manager 1998 – 2006

$10M Annual Sales • 16 Stores • 200 Reports

•Decreased shrinkage $60K/year by implementing Theft Prevention Program in urban New Orleans stores.

•Optimized market share through retail openings, closures, and relocations

•Increased customer satisfaction scores by developing customer service recognition program (Gator Award)

EDUCATION / TRAINING / CERTIFICATION

UNIVERSITY OF LOUISIANA - MONROE Monroe, LA

Bachelor of Arts, Industrial Management Spring 1982

Technical Competencies Dallas, TX 2006 – Present

•Six Sigma Green Belt, AT&T ROME, First Net Certified

•Bronze Cloud Certification, OPUS, Premier

•Software Defined Networks

• JD Edwards One View Reporting (Training)

•Microsoft Power Point, Excel, Word, Access

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