Norma A. Hernandez ad3kvi@r.postjobfree.com

**** ****** **** ***** **

National City, CA 91950 Cell 619-***-****

Objective: To efficiently execute and support new and existing contracts, to ensure they are administered following all policies and procedures while meeting and delivering to all contractual requirements.

Summary of Qualifications:

I have over 25 years of experience in manufacturing, encompassing contract management, sales and customer service, engineering support and general office management.

Strong verbal and written communication skills.

Able to multitask in fast paced environment with minimal direction.

High energy, self-starter, able to work independently while prioritizing multiple tasks.

Skilled in developing strong relationships with internal and external customers.

Fluently bilingual, written and spoken. Eng/Spanish

Professional Experience:

Collins Aerospace – Chula Vista Jan 2022 – Sept 2023

Principal Specialist, Contracts

Advised and supported internal teams on current contracts, proposals and general help.

Attended contractual negotiations with customers and senior Contracts staff.

Drafted summaries in preparation of obtaining approvals from subject matter experts and internal approvers.

Evaluated, analyzed, and interpreted contracts to ensure alignment with internal processes, approved parameters, and contractual obligations as originally proposed.

Communicated business and contractual risks to the business stakeholders throughout the entire contract life cycle.

Maintained historical contractual records and documented all approvals.

Adhered to and followed standard work processes.

Worked with financial team to keep accounts in favorable standings.

Radius Aerospace – San Diego Oct 2008 – Jan 2022

Sr. Contracts Administrator

Reviewed bids and proposals to ensure they met customer solicitations requirements

Participated in negotiation of standard terms and conditions for contracts, NDA’s and MOA’s.

Attended cost and pricing reviews with program management and business development.

Primary POC for assigned accounts, served as customer interface on pre-contract and current contractual activities.

Coordinated flow-downs of Ts & Cs with all functional depts including program management, engineering, finance, quality assurance, and supply chain management.

Analyzed impact of all contract modifications and revisions to contract terms and prepared summary of potential risks.

Monitored several customer portals, for new contract PO’s, PO changes, and new RFP requests.

Acted as liaison with DCMA for government inspections.

Supported shipping with creation of ASN’s and other required shipping documents.

Setup new accounts with finance to decide credit limits and assess risk potential.

Supported all business units with management of contracts.

Participated in the choice, development, and training of contract staff.

Quality Systems Integrated Corp. - San Diego, CA 2007 - 2008

Program Manager for Aerospace Accounts

Performed all program management functions.

Acted as internal POC for all departments for assigned programs.

Responsible for resolving all material discrepancy reports and managing material reports.

Responsible for providing customers with production status.

Resolved internal manufacturing questions.

Coordinated product returns, worked with QA to research root cause for manufacturing defect to confirm or chargebacks repair.

Parker Hannifin Corp – San Diego, CA 1998 - 2007

Sr. Inside Sales Rep – Key OEM Accounts & Government Sales

Interacted with large customer base on contractual and transactions business requirements. l

Developed latest sales prospects and interacted with existing customers to increase sales.

Maintained relationships and favorable contacts with current and potential accounts.

Resolved customer issues on order status, shipments, returns, credits, and quotes.

Worked closely with Territory Managers to resolve issues and keep accounts in favorable status.

Aided with credits, returns, and billing corrections in conjunction with other departments in the company.

Order Entry, Quotes, Returns, Credits & Debits, Corrective Actions, Track Shipments.

Supplied customer service on company products.

Acted as liaison between customers and Production Control, Quality, Accounting, Engineering and Shipping.

Education:

SDSU College of Extended Studies

Professional Certificate in Contract Management Sept 2010

University of Phoenix, San Diego, C A

Bachelor of Science Business Marketing June 2001

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