TROY MARTISH

Harrisburg, SD *****

605-***-****

ad3kuj@r.postjobfree.com

Customer-oriented sales, service and production professional with 20 years of experience building relationships, cultivating partnerships and increasing sales in assigned territory . Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.

Problem solver

Project Management

Proposal Building

Troubleshooting

Time management skills

Relationship selling

Product and service knowledge

B2B and B2C sales

Territory growth

Customer needs assessment

Route management

Tanker and Hazmat Endorsements

Customer-oriented

Planning ability

Dependable and reliable

Courteous and polite demeanor

Production Supervisor 08/2021 to Current

Delegated tasks to employees and monitored accurate and timely completion of tasks to meet project milestones. Identified opportunities for process improvements through analysis of existing workflows. Performed regular quality checks throughout the production process to ensure customer specifications were met. Supported safe and clean work environment by educating and directing personnel on use of control points, equipment and resources.

Conferred with management and subordinates to resolve problems or complaints. Monitored staff training and output to meet compliance, productivity and revenue goals. Trained new staff on production processes and procedures. Oversaw inventory and physical counts and performed periodic cycle counts to verify outgoing orders. 06/2019 to08/2021

SAIA

SIOUX FALLS, SD

LTL DELIVERY DRIVER

Interacted with customers pleasantly to meet needs and drive satisfaction. Utilized GPS to optimize routes and continuously meet estimated delivery times. Loaded and unloaded merchandise efficiently to meet demanding route targets. Positioned lifting devices under or around loaded pallets and boxes to secure materials for transport. Inspected vehicle before and after every trip to assess performance and maintenance requirements. Demonstrated professional conduct with clients to deliver outstanding customer service. Delivered goods and services to customers on time and in excellent condition. Coordinated with team members and remained flexible in work scheduling to meet service needs. Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.

01/2016 to 06/2019

XL ENTERPRISES

SIOUX FALLS, SD

TRUCK DRIVER

Delivery of Concrete Powder and flyash to Interstate projects and construction site across South Dakota, Iowa, Nebraska and North Dakota.

Scheduled trucks from other companies and our own to keep constant flow of product deliveries on time to projects.

Keep our drivers informed of current and future projects and jobs to keep consistency and maximize time and SUMMARY

SKILLS

EXPERIENCE

METAL SALES MANUACTURING

Sioux Falls, SD

production.

01/2013 to 01/2016

FOODLINER

Dubuque, IA

DRIVER/TRAINER

Delivery of food-grade products to secured facilities across the United States. Completion of required orientation, training, and human resource documentation with new drivers. Provide instruction and guidance to new drivers on the company policies and procedures for loading and unloading of pneumatic trailers while remaining in compliance with FMCSA regulations. 12/2009 to 01/2013

CONCRETE MATERIALS

Sioux Falls, SD

TRUCK DRIVER

Delivery of concrete materials to several block plants, construction companies and residential customers. 01/2007 to 01/2010

UNITED BUILDING CENTER

Mitchell, SD

SALES/SERVICE

Responsible for upkeep and maintenance of a variety of equipment to be rented out such as commercial vehicles, lawn and garden equipment, construction equipment, etc. Complete oil changes and day to day maintenance as well as troubleshooting and fixing problems to ensure that equipment is functioning properly before it goes out to customers. Coordinate rentals in an organized manner to ensure maximum efficiency of Grand Rental Station Franchise. Project Management.

Arrange department to ensure that it is customer-friendly. Answer customer questions regarding equipment operation and safety. Complete billing charge tickets.

12/2003 to 01/2006

EF JOHNSON

Irving, TX

PROJECT MANAGER

Supervised team completing ACC work on various Air Force Bases Communicated and Trained new employees regarding their job duties and responsibilities Provided professional on-site management of problem resolutions, accurate repair, preventative maintenance, installation support, and product training.

Maintain and constantly improve well-rounded system expertise and knowledge not limited to: applications, system construction, installations, operation, troubleshooting and maintenance on company products and peripheral equipment.

Attained $775K in sales.

Responsible for the testing of software and new products and providing feedback. Government Agencies – The CIA.

Sheriff/ Police Departments.

State Agencies.

01/2002 to 12/2004

CITY OF WAGNER

Wagner, SD

POLICE OFFICER

Investigated criminal and traffic offenses.

Responded to calls related to DWI, felonies, misdemeanors, domestic abuse, and animal rescue. Conducted field sobriety tests and used portable breathalyzers to perform tests. Apprehended suspects, prepared case reports, and testified in courtroom hearings. Responded to civil unrest, search and rescue operations. ASSOCIATE OF SCIENCE 04/1990

Mitchell Technical Institute, Mitchell, SD

EDUCATION AND TRAINING

Contact this candidate