KELLY RIVERA-FRANCO

Fresno, CA ***** ■ 559-***-**** ■ ad3kuf@r.postjobfree.com

Detail-oriented Cage Cashier bringing advanced abilities in money handling, payment processing and records management. Serves guests expertly with proven knowledge of gaming regulations, service standards and security requirements. Diligent in maintaining drawer accuracy and quickly correcting any errors. Drawer Reconciliation Strong work ethic and professionalism Oral and written communication skills Leadership skills Experience in working with Google

Workspace and Microsoft Office

Cash handling and Currency Exchange

Analytical Skills Point of Sale Systems and 10 key Conflict Resolution Attention to Detail

Casino Cage Cashier, 05/2023

Chuckhansi Gold Resort & Casino – Coarsegold, CA

Processed check, card and POS debits to add or distribute customer funds. Updated records of monetary changes, authorization forms and transaction reconciliations. Obtained and maintained official gaming license and complied fully with applicable operational requirements.

Handled customers' needs, including exchanging tokens, tickets and chips for cash. Cashed out jackpot winnings from payout tickets.

Opened house credit accounts following verification of credit references. Maintained casino security with focus on accurate cash handling and compliance with company policies. Sales Associate, 06/2019 to 06/2021

Sears – Fresno, CA

Used POS system to scan customer purchases, calculate prices and process transactions. Processed merchandise returns and exchanges under company guidelines. Inventoried merchandise to keep accurate product counts. Minimized loss by watching for and recognizing security risks and active theft. Helped customers with refunds and product returns. Opened up and operated cash register to relieve long lines at peak shopping times. Listened to customer complaints, resolved issues and escalated complex concerns to assistant manager for resolution.

Professional Summary

Skills

Experience

Associate of Science: Healthcare Administration,

San Joaquin Valley College - Fresno, CA

Education