Mj Dailey

Customer Service/Warehouse/Delivery

Tempe, AZ 85282

ad3ku4@r.postjobfree.com

+1-480-***-****

To obtain a position in Customer Service for a company that will appreciate and utilize my skills obtained in a variety of employment settings

Authorized to work in the US for any employer

Work Experience

Customer Service Representative

Intouch - Mesa, AZ

August 2023 to November 2023

It was a great place to work with good people I had a family emergency and had to leave state and how they work you can't leave during 90 day period even if almost 90days lead

Around-the-clock movers - Denver, CO

October 2012 to June 2014

Duties: Leading crews thru full moving jobs, unloading and loading .. Tech support

ADT Security - Aurora, CO

August 2011 to December 2012

Duties: Take inbound calls from technicians, data entry and give support with trouble shooting alarm systems.

Sales Rep/Billing/Tech Support

Time Warner Cable (TWC) - Denver, CO

October 2008 to June 2011

Duties: Take inbound calls from TWC customers attempt to up sell on every call for the product the customer was without, explain bills, and trouble shoot equipment when needed. Financial Advisor

Prime source Staffing - Aurora, CO

June 2007 to September 2008

Temp Position

Take inbound calls from borrowers with student loans, take payments and advice on how to make payments, and manage loan.

College Invest

Denver, CO

Data Entry - Temp Position

Enter data for borrowers in the College Invest program. Duties included general office, copying, filing, making labels.

Customer Service Representative

Pearson Government Solutions - Phoenix, AZ

April 2006 to November 2006

Inbound calls for seniors with Medicare and other health plans enrolling in new plans, and provide information on cost and medicine specific plans. Answer general questions on plans, and help find the right plan for seniors. (Student)

Onsite Marketing, Sales Independent Contractor

Barclays Bank - Phoenix, AZ

February 2006 to July 2006

Encouraging bank clients to sign up for dividend miles, utilizing their Master Card for Barclays Bank. Distribute

Gifts to individual who sign up for frequent flyer master card. Educating individuals about Barclays Bank and the Master Card. (Student)

Part-time positions

Etelecare - Phoenix, AZ

June 2003 to June 2006

Care/Sales Representative

Wal-Mart Super Center

Commerce City, CO

Bike Assembler, Warehouse

Just For Feet

Denver, CO

Customer Service Representative

Summer Intern

District Attorney Office

Denver. CO- Summer

Sales Supervisor/Retail store supervisor in sky harbor airport Delstar Group - Phoenix, AZ

December 2005 to May 2006

cash register, and customer greeting, along with stocking, and money handling, closing store at night. Education

General Studies

Glendale Community College - Glendale, AZ

2006

Journalism

Hastings College

2004

Skills

• Marketing

• Sales

• Upselling

• Customer service

• Assembly

• Load & unload

• Heavy lifting

Certifications and Licenses

Driver's License

June 2023 to November 2039

Expires 11/3/2049

Additional Information

SKILLS and ABILITIES:

Excellent Customer service mindset, knowledge of Microsoft word, access, excel, typing (40wpm), data entry, cash handling, cash register experience, sales and marketing retail, call center experience, troubleshooting, team player, excellent verbal and written communication.

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