Teneale Cohen

Brooklyn, NY *****

347-***-****

ad3ktv@r.postjobfree.com

Summary of Qualifications:

● Recent graduate of security guard training with 6 years of transferable skills in customer service

● Certified in: 8 and 16 hour security certifications; OSHA 30-hour General Industry + SST Card 10 hr.

● Great verbal communication skills; able to interact well with other employees, guests and service provider

● Ability to lift 70 pounds and stand for extended shifts

● Known for self-motivation, a positive attitude and ability to work well with others

● Computer skills including Microsoft Word, Excel, Google Workspace, email, and Internet, remote work Experience:

Home Care Brooklyn, NY

Home Health Aide 03/2022-10/2022

● Monitored patient health conditions by observing physical and mental state, behavior, and ability to engage on exercise; discussed status and progress with family and medical staff

● Provided housekeeping and laundry services; shopped for food and ran daily errands

● Prepared and served healthy and succulent meals, considering individual dietary restrictions

● Assisted with and kept track of doctor appointments; provided prescribed medications according to medical orders, in a timely manner

● Worked with transportation professionals to make appointments, and provided assistance getting in and out of vehicles as per individual patient needs

Amazon Brooklyn,NY

Grocery Warehouse Associate 10/2021-01/2022

● Used technology like computers, smartphones, apps, and optical scanners while accurately retrieving products of assigned orders according to quantity, size, and brand

● Rotated working area assignments according to provided schedules

● Communicated directly with customers both verbally and in writing to confirm order details

● Assembled products and packaged for shipment or pick-up; loaded and unloaded incoming and outgoing shipments, carefully sorting and placing in assigned bins

● Ensured work areas were kept clean, neat and well organized, free of debris and hazards Aramark (City Field) Queens, NY

General Utility/Porter (Seasonal) 05/2021-09/2021

● Utilized mechanical skills and knowledge to work and fix industrial equipment to order, such as ice and popcorn makers, hot dog grills, soda dispensers and others

● Sanitized and organized warehouse and shop, making sure tools and equipment were kept clean, neat and in order

● Stored incoming products in shelves and cages, keeping inventory and reporting shortages

● Performed light maintenance and custodial tasks at kiosks and in customer facing areas

● Adhered to Aramark safety policies and procedures, including proper food safety and sanitation Independent Contractor Brooklyn, NY

Beautician 01/2007-08/2019

● Created and distributed flyers to gain customers; inspected and analyzed hair, scalp and skin to recommend services or treatment

● Completed hair care services including cutting, styling, shampooing, and coloring following customer requests

● Sanitized work stations after each appointment and provided general cleaning periodically

● Stayed up to date on hair fashions and products; completed appointments within a fixed schedule Education:

The Hope Program Brooklyn,NY

Career Enhancement Training (Remote) 01/2023-Present

● Courses in customer service skills and principles, conflict resolution, problem solving, written and interpersonal communications, financial planning, public speaking, time management, teamwork principle, and project-based learning

● Computer literacy: Google Workspace, Google Docs, email and internet, remote learning George Westinghouse H.S. Brooklyn, NY

Business Technology 10/2006

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