Joseph M. Earner
***** *. ******** ******, ********* Park, IL 60805
Mobile: 708-***-**** • Email: ad3ktk@r.postjobfree.com OPERATIONS MANAGEMENT, TRANSPORTATION / LOGISTICS
FREIGHT FORWARDING AND DISTRIBUTION
• Proven experience in all facets of warehouse management including capacity planning, freight movement, distribution, processing, sorting, labeling, shipping and safe handling practices.
• Collaborate with sales, service, accounting, and all production personnel in a team effort to identify, address and achieve customer needs, requirements and preferences
• Plan, schedule and prioritize freight movement throughout all warehouse facilities while serving as troubleshooter and solution resource in order to maximize cost control, efficiency and productivity.
• Thorough understanding of all warehouse operations, including targeting and achieving margin, P&L analysis, continuous quality improvement, efficient use of time / labor, promotion of value-added products and services, and customer service excellence. PROFESSIONAL SUMMARY
Viking Logistics, Palos Heights, Illinois, 2/2013-Present Viking Logistics is a 3rd party transportation broker who provides LTL (less than truckload) and TL
(truckload) transportation services in al 50 states and parts of Canada & Mexico. Senior National Account Manager
• Responsible for developing mutually beneficial, cost conscience, transportation to fit the needs of each client.
• Maintain a successful book of business while continuing to expand and grow the client base.
• Collaborate with client accounts on special projects including warehouse relocations, transloading ocean containers into dry vans, and heavy equipment moves.
• Track and trace shipments to ensure time-sensitive deliveries meet client needs and expectations, including but not limited to, tradeshows.
• Broker solutions on all levels to meet customer needs and various transportation capabilities.
• Prepare on-time efficiency reports surrounding the shipment metrics for the sales department. FedEx Trade Networks, Elk Grove Village, Illinois, 9/2005 – 2/2013 FedEx Trade Networks provides worldwide freight forwarding services, customs brokerage, trade and customs advisory services, and other value-added services to achieve customers’ supply chain needs. Warehouse Supervisor
• Supervise operations and control input / output for all freight movement and logistics, from rail to dock.
• Receive freight into the warehouse management system and coordinate movement of freight to racks and all warehouse operations including picking, packing, shipping, sorting, segregating and labeling.
• Responsible for capacity planning, including determining the production capacity needed to meet changing demands by customers for freight transportation and distribution services.
• Respond to all requests for quotes from the sales force, including compiling and presenting contract proposals and pricing to include transportation, distribution, manpower, and all detailed specifications.
• Establish excellent customer partnerships, including presenting value-added sales, product distribution and ancillary services that result in mutually profitable and rewarding outcomes.
• Work collaboratively with sales, service and accounting to address and resolve freight payment discrepancies, overages, shortages and damages (OS&D) as troubleshooter and solution resource.
• Responsible for overseeing the accuracy, timeliness and efficiency for shipping of products including but not limited to clothing / apparel, mattresses, electronics, and all non-perishables.
• Receive and control warehouse logistics and freight movement of up to 6 - 7 ocean containers daily.
• Create daily shipment reports / spreadsheets and run statistical tracking reports in order to track, review and forecast freight movement efficiency and productivity.
• Conduct P&L review, tracking and analysis of time / labor, inventory and expenditures
• Order all supplies and equipment including pallet jacks, pallets, shrink wrap and other materials.
• Consistently achieve goals and objectives for cost control, quality, productivity, efficiency, and margin; bill out at 100% of all work-related revenue.
• Monitor production levels and hire temporary or seasonal employees as needed.
• Lead and facilitate weekly meetings to represent change management, policies, procedures, recurrent issues and resolutions, and improvements to team communications and operational efficiency.
• Safety Team Member responsible for an accident free environment and employee safety education.
• Member, Safety Continuous Improvement Team (SCIT). Unilever HPC USA, Helene Curtis Business Unit, Chicago, Illinois, 1996 – 2003 Distribution Planning / Team Leader
• Responsible for overseeing load planning, prioritizing and coordinating product shipments, with an annual sales demand of $840 M, including determining daily and monthly capacity.
• Maintain thorough knowledge of customers’ service, distribution and warehousing requirements.
• Primary liaison to business areas including Customer Relations, Operations, Transportation, IT, and Customer Support, with responsibility for determining the most cost-effective solutions.
• Team member responsible for initiating, managing and completing a major project related to systems development and consolidation, which resulted in improving efficiency, cost reduction, and an increase in customer profit leading to greater loyalty.
• Collaborated with a national carrier to develop a pilot program designed to tender freight in a unitized measure, which resulted in a cost savings of $500 K annually.
• Provided training, coaching and development of the distribution planning team.
• Measured, investigated and resolved OS&D claims.
• Promoted from Transportation Coordinator, 1996 - 1999; planned, scheduled, and released prepaid and backhaul customer orders, reevaluated backhaul rates, and developed a reporting system. American Freightways, Chicago, Illinois, 1989 – 1996 Operations Supervisor
• Supervised a 20-person crew in fast-paced LTL environment, routed an average of 500 bills daily in a 74 door terminal that loaded an average of 60 outbound trailers daily.
• Responsible for freight accountability, dispatching (city and line haul) route scheduling, pricing, OS&D resolution, and customer service excellence.
• Hired, trained, developed and promoted team members. EDUCATION
Governors State University, University Park, Illinois, 8/1992 Bachelor of Arts, Speech Communications
Current Member, Council of Logistics Management
TECHNICAL CAPABILITIES
SAP, WMS, Microsoft Word, Excel, PowerPoint, Outlook, OMS (order management system), TMS, and Business Objects.