PATRICIA A. GILL

ad3ktg@r.postjobfree.com 718-***-****

OBJECTIVE: A position allowing me to incorporate my experience in customer service. Integrating my skills in personable, consistent, and approachable service with a full range of general office support.

Administration: Provide administrative support to peers and senior management.

Streamlining office processes to increase efficiency and improve service. Track financial data and accurately process customer payment. Outstanding communication skills; continuously project a highly polished professional image.

Customer Service: Served as initial contact for customers, vendors, and partners. Educated customers and visitors regarding services and products. Scheduled appointments and promptly responded to inquiries via E-mails and telephone.

Technical Skills: Adept with Microsoft Office (Word, PowerPoint, Outlook, Excel) MBI. Capable of managing complex, multiline telephone systems and typing 40-50 words per minute with accuracy.

Key Strengths: Excel at developing strong relationships with staff, senior executives; and clients; strong record creating a positive first impression. Highly organized and conscientious; entrusted by management with confidential materials. Adapt quickly to new and evolving environments.

PROFESSIONAL EXPERIENCE:

Charles H. Greenthal / First Service Residential 551 Fifth Avenue, Suite 500 NY. 101**-****-****

Receiving, processing, and verifying invoices, tracking, and recording purchase orders, and processing payments.

Account Receivable Clerk:

Check validity and processed all invoices for vendor. Entered and processed resident Monthly Maintenance payments. Prepared maintenance payment for deposit to the bank. Reviewed and input Monthly energy charges to residents. Maintained storage list and assigned available storage units to residents. Prepared and Alteration contract agreements. Provide front desk coverage during lunch/vacation/sick days. Answered incoming call, direct to appropriate person. Answered any questions the residents may have about NST. Fax & copy Maintained security list.

Max Leather / Cipriani 1400 Brunswick Avenue, Far Rockaway, NY. 11691 2005-to 2015

Managed fast paced front office for leading Retail manufacturer, and distributor of ladies’ accessories.

Receptionist / Data Entry Assistant:

Served as a point of contact, fielding, and routing phone calls, greeting visitors; and responding to customer and vendor inquiries. Provided company information in person as well as via e-mail, and telephone; verify visitor identity and arrange escorts. Provide wide ranging correspondence and functions such as updating and managing schedules, composing correspondence, and maintaining proprietary database.

Queens Tabernacle 86-03 96th Street Woodhaven, NY. 11421 2001 to 2005

Managed fast paced office of one of the largest religious organizations in New York.

Receptionist/Administrative Assistant:

Interfaced with clients to access their immediate needs; performed administrative tasks such as proofreading, transcribing handwritten information and presentations. Ordered and maintained inventory. Handled pay records, invoices, balance sheets, and other documents.

Microsoft Word, PowerPoint, Google Docs, Data Entry, Record Keeping, Copying, Faxing, Scanning.

PROFESSIONAL CERTIFICATION:

Office Assistant / Data Entry York Business Institute Brooklyn, NY

Microsoft Word, Powerpoint, Google Docs, Record Keeping, copying, faxing, scanning.