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Customer Service Sales Floor

Location:
Southaven, MS
Posted:
February 12, 2024

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Resume:

**`q a*

Jermey Jackson

**** ****** ** *

Horn Lake, MS 38637

662-***-****

ad3kqv@r.postjobfree.com

EXPERIENCE

William Sonoma - Merchandise Processor

August 2015 - August 2016

●Fills order requests, stages merchandise and loads for timely shipments (Shipping)

●Scan merchandise and reassure for quality purposes

●Moves merchandise between dock to product repair, cleaning, Product Service, sales floor, customer pick-up or delivery and removal of 'sold' merchandise from sales floor

●Processes receipts using Sears systems, and ensures inventories are controlled, monitored and logged

●Ensures customer service through timely, attentive and friendly service during all customer pick-ups and inquiries

●Develops "teaming" environment with the sales floor, providing timely movement of merchandise and setting floor to presentation standards

DHL Nike - Ecommerce Specialist

November 2016 - August 2017

●Prepare items for each order to be shipped

●Make sure all items match the order number

●Restock items that a low inventory

●Unload new shipment of items

MVSU Fitness Center - Student Trainer

August 2017 - May 2019

●Custodial Duties

●Customer Service

●Watch front desk and make sure students/faculty scan to get in

●Provide training services for students

Sea Tac Security - Unarmed Security/Loss Prevention

March 2019 - August 2022

●Secure the win-job center

●Security Footage Monitoring

●Check visitors temperatures

●Write reports about incidents that occured

●Check the offices for stowaways before closing

Wood Security LLC -Security Guard/Loss Prevention

September 2022 - January 2023

●Patrol assigned area throughout shift

●Keep log of everyone entering and exiting facility

●Report any incidents throughout shift

●Lock-up after shift ends if not being relieved of duty

All Star Security - Security Officer/Mobile Patrol

March 2023 - August 2023

●Hourly vehicle patrol to secure perimeter

●Keep facility gate locked at all times

●Report any suspicious activity to MPD

GardaWorld - Security Supervisor

August 2023 - Current

●Semi-hourly rovers for bathroom checks

●Create/terminate/suspend/replace employee badges

●Key auditing

EDUCATION

Delta Academy _ High School Diploma

August 2011 - May 2012

GPA: 3.6

Northwest Community College - Associates (Criminal Justice)

August 2012 - May 2015

GPA: 2.2

Mississippi Valley State University - Bachelors (Criminal Justice)

January 2017 - May 2020

GPA: 2.9

SKILLS

Authorized Forklift Operations & Safety Operator

LANGUAGES

English



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