Customer Service Sales Floor
Resume:
Jermey Jackson
Horn Lake, MS 38637
***********@*****.***
EXPERIENCE
William Sonoma - Merchandise Processor
August 2015 - August 2016
●Fills order requests, stages merchandise and loads for timely shipments (Shipping)
●Scan merchandise and reassure for quality purposes
●Moves merchandise between dock to product repair, cleaning, Product Service, sales floor, customer pick-up or delivery and removal of 'sold' merchandise from sales floor
●Processes receipts using Sears systems, and ensures inventories are controlled, monitored and logged
●Ensures customer service through timely, attentive and friendly service during all customer pick-ups and inquiries
●Develops "teaming" environment with the sales floor, providing timely movement of merchandise and setting floor to presentation standards
DHL Nike - Ecommerce Specialist
November 2016 - August 2017
●Prepare items for each order to be shipped
●Make sure all items match the order number
●Restock items that a low inventory
●Unload new shipment of items
MVSU Fitness Center - Student Trainer
August 2017 - May 2019
●Custodial Duties
●Customer Service
●Watch front desk and make sure students/faculty scan to get in
●Provide training services for students
Sea Tac Security - Unarmed Security/Loss Prevention
March 2019 - August 2022
●Secure the win-job center
●Security Footage Monitoring
●Check visitors temperatures
●Write reports about incidents that occured
●Check the offices for stowaways before closing
Wood Security LLC -Security Guard/Loss Prevention
September 2022 - January 2023
●Patrol assigned area throughout shift
●Keep log of everyone entering and exiting facility
●Report any incidents throughout shift
●Lock-up after shift ends if not being relieved of duty
All Star Security - Security Officer/Mobile Patrol
March 2023 - August 2023
●Hourly vehicle patrol to secure perimeter
●Keep facility gate locked at all times
●Report any suspicious activity to MPD
GardaWorld - Security Supervisor
August 2023 - Current
●Semi-hourly rovers for bathroom checks
●Create/terminate/suspend/replace employee badges
●Key auditing
●
EDUCATION
Delta Academy _ High School Diploma
August 2011 - May 2012
GPA: 3.6
Northwest Community College - Associates (Criminal Justice)
August 2012 - May 2015
GPA: 2.2
Mississippi Valley State University - Bachelors (Criminal Justice)
January 2017 - May 2020
GPA: 2.9
SKILLS
Authorized Forklift Operations & Safety Operator
LANGUAGES
English
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