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Customer Service Direct Support

Location:
Raleigh, NC
Posted:
February 12, 2024

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Resume:

KIARA

STABLER

Raleigh, NC *****

Cell: 984-***-****

ad3kpw@r.postjobfree.com

PROFESSIONAL SUMMARY

Caring and compassionate direct support professional hopeful for a position assisting with intellectually disabled clients to sustain independent living. Highly skilled in helping individuals in organizing and achieving personal goals while promoting a respectful, client-directed environment. KEY SKILLS

Customer service Inventory management Facility maintenance Career orientated Meal planning and nutrition Patient care Health evaluation Cleaning Product knowledge

Client transportation Administering medication Documentation & Reporting Typing Attentiveness Organization

Scheduling Decision making Superior communication

Leadership Commercialization Empathy

Familiarity with lifting

equipment

Microsoft Word, PowerPoint,

Excel, Outlook

Adaptability

WORK EXPERIENCE

July 2021 – Current Living with Autism Raleigh, NC Direct Support Professional

• Assisted clients with personal care needs, dieting, and administering medications in a compassionate manner

• Taught basic math writing and reading while promoting self-help activities

• Maintained an up-to-date documentation on behavior to track progressions and areas of improvement

• Facilitated home management functions such as basic housekeeping, laundry, bed making, and cleaning

• Aided with the scheduling and transporting to doctors’ appointments and locating supportive employment

Dec 2018 – July 2019 Carolina Thrift Raleigh, NC Sorter

• Lifted heavy boxes and bags to sort clothing items to the correct stations

• Safely hung, tagged, and cleaned items according to the service requested and procedures set Mar 2016 – July 2018 Home Loans and Company Raleigh, NC Assistant

• Reached out to clients to schedule meetings and appointments

• Made the necessary preparations for showings and open houses to attract clients

• Prepared PowerPoints for office meetings based on topics to be discussed with the staff

• Answered phone calls and directed individuals to the appropriate personnel

• Sent out letters and notices to clients regarding their account and application statuses

• Referred people to outside sources based on their specific needs Aug 2015 – Dec 2016 Zaxby’s Raleigh, NC Crew Trainer

• Modeled remarkable customer service techniques to set the standards for new and existing employees

• Trained and developed employees on how to properly capture guest’s orders and accept various forms of payments

• Verified register amounts at the beginning of the shift to maintain an accurate record

• Supervised the staff and provided the appropriate trainings for the employees to perform their tasks effectively and efficiently

KIARA STABLER 2

Aug 2012 – Aug 2015 McDonalds Raleigh, NC Shift Leader

• Maintained high level standards of customer service during high-volume and fast-paced operations

• Communicated clearly and positively with coworkers and management

• Managed currency and credit transactions quickly and accurately

• Followed food handling procedures for safe food preparation, assembly, and presentation EDUCATION & CERTIFICATIONS

Oct 2021 Medical Trained

Sept 2021 CPR Certified

June 2011 Jesse O Sanderson High Raleigh, NC High School Diploma



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