Contact

www.linkedin.com/in/samantha-

murray-*a*a2a198 (LinkedIn)

Top Skills

Life & Health Insurance Licenses

Interpersonal Skills

Long-term Customer Relationships

Certifications

Dental Assistant [Expanded

Function]

Life and Health Insurance License

Samantha Murray

EFDA Dental Assistant Organized, Communicative, Problem Solver. Looking to start a new career journey so I recently got my life and health insurance producer’s license, I’m very eager to find my new work home.

Roseburg, Oregon, United States

Summary

With over 13 years of experience as an EFDA Dental Assistant, I have developed strong organization, communication, and problem solving skills that enable me to provide high-quality dental care to patients. As an independent contractor, I have worked very close with customers to insure satisfaction evaluating employee performance and writing detailed reports for large corporations, adapting to different work environments and procedures. At DR Mark Hamm DMD, I have been a reliable and efficient team member, doing my part to increase profits and saving the office countless dollars. I supporting the dentist with chairside assistance, patient education, infection control, and dental records. My mission is to help people achieve and maintain optimal oral health, and to make their dental visits comfortable and pleasant. I am passionate about learning new techniques and technologies in the dental field, and I am always eager to expand my knowledge and skills. I value professionalism, integrity, and compassion, and I strive to deliver exceptional service to every patient and client. Highly motivated with great customer relations and communication skills. Experience

Self-employed

Independent Contractor

December 2020 - Present (3 years 1 month)

United States

As an independent contractor I’ve worked as a secret shopper, instacart and door dash driver. I have the ability to follow a brief, provide accurate and honest feedback, and work independently and discreetly. I have excellent communication, observation, and reporting skills, as well as a keen eye for detail and customer service. I have experience in conducting various types of mystery shopping assignments, such as retail stores, restaurants, and online Page 1 of 2

platforms. I can adapt to different scenarios and situations, and handle any challenges or issues that may arise. I am reliable, flexible, and punctual, and always deliver my reports on time and within the guidelines. I enjoy helping businesses improve their performance and customer satisfaction by providing them with valuable insights and recommendations.

Red Robin

Food Server

July 2017 - March 2018 (9 months)

Roseburg, Oregon, United States

As a server at Red Robin I was responsible for providing excellent customer service to guests, taking orders, delivering food and drinks, and ensuring that guests have a pleasant dining experience.

DR Mark Hamm DMD

EFDA Dental Assistant

September 2010 - March 2018 (7 years 7 months)

Roseburg, Oregon, United States

While working at Dr. Hamm’s office as a dental assistant, I was able to provide exceptional care to patients, provided assistance to Dr. Hamm during dental procedures. Preparing patients, sterilizing instruments, taking x-rays. Instead of sending out lab cases, I learned how to make dentures and dental appliances, increasing office productivity and profits. Customer service, records patient information, schedules appointments, and advised patients on oral hygiene.

Education

Umpqua Community College

Certificate, Dental Assisting/Assistant · (January 2007 - June 2008) Page 2 of 2

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