JEROME WILLIAMS

DATA CENTER SPECIALIST

708-***-****

ad3kpa@r.postjobfree.com

Apex Systems/HPE(Argonne April 2021

Data Center Engineer(Team Lead)

. Build install and support Hewlett-Packard/Cray system super computer Aurora

.Installation of over 30,000 feet of fiber and copper cabling

.Diagnosis, and Break fix of Intel compute blades(CPU’s, GOU’s power distribution, NIC cards, system boards)

. Accurate documentation collection and updates as needed.

. Practice and support Data Center regulations and practices on-site.

CI Services/ May 2018 - March 2021

Data Center Engineer

Rack/Stack (Swtiches Arista Cisco) Routers(AristaCisco) Database Servers(HP 380-360 G9)

Inventory of HDD SSD NIC Intel 3.2T, Fusion I/O Cards for deployment to servers per build-out specs.

RMA product returns

Basic ILO/IDRAC Connectivity

Network Cabling, JIRA Ticket system

Ordering of all data operation materials

24x7 coverage M-F On-call coverage

Excellent knowledge of server hardware preferably HP Proliant servers.

Experience working in a datacenter environment.

Excellent time management skill.

Detail-oriented with excellent organizational skill

Centurylink DCS / NOC Tech August 2015 – May 2018

Data Center Specialist/NOC Tech

Works directly with the customer and / or support staff to identify and troubleshoot as necessary to isolate the root cause of problems to include standing, bending and kneeling as needed to perform this task.

Supports and communicates customer billable requests through a trouble ticket system.

Manages and prepare incoming and outgoing customer tape backups.

Provides visibility and support to the Facilities team when monitoring the Data Center’s building controls.

Responsible for the installation and troubleshooting of all copper and fiber customer cross connects.

Performs and executes installation projects.

When required, escalate events in a timely manner to the appropriate team according to proper procedures.

Maintains documentation of network systems infrastructure, cross connects and circuit audits.

Assists customers with afterhours shipping and receiving.

Performs and executes installation projects that would include the racking and stacking of CenturyLink and / or customer equipment.

Monitors and controls access to the Data Center to prevent unauthorized access.

Demonstrates understanding of Layer 3 routing, TCP/IP and BGP.

Performs Layer 2 & 3 troubleshooting.

Experience with the installation and terminating of CAT5e, CAT6, Fiber (Multi & Single Mode) and Coaxial cable.

Highly effective at troubleshooting Layer 1 issues that are required to support 56K, Metro-E, T-1, DS-3, and Optical circuits.

Basic server configuration for remote access ILO, CON, ARRAY look up and fail drive proficient.

Hardware / Software Server service.

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