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Administrative Assistant Customer Service

Location:
Crewe, Cheshire East, United Kingdom
Posted:
February 12, 2024

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Resume:

JOY M CHAMBERS

**** ******** **

CREWE, VA *****

434-***-****

Professional Summary

To obtain a position where I can utilize my experience in an office environment, my ability to adapt and learn quickly, and my ability to work well with others and to fulfill the challenging projects handled by an organization.

Experience:

Piedmont Geriatric Hospital 03-2012 to 09-2023

P.O. Box 458

Burkeville, Virginia 23922

Responsible for the accurate record keeping of an employee’s time usage daily and payroll submission; providing assistance to employee and managers/supervisors on leave policies and procedures; maintaining an automated/manual leave system including shift differentials, overtime, worker’s compensation, etc; ensuring all schedules are entered into kronos system; services in identifying kronos problem; communicating to employees and supervisors on leave usage balances; responding to employees timekeeping requests; preparing correspondence; conducting quartly audits of timecard and electronic leave slips; ensuring that lost time reports are entered into kronos system daily. Providing training on time and attendance, assisting with the preparation and assembly of payroll documents and work special projects for fiscal director and. payroll supervisor.

Virginia Cooperative Extension

04-2011 to 09-2011

Unit Administrative Assistant

Responsibilities

Assist staff with multiple office duties, organizing program materials, set up for programs-mail newspaper offices and radio stations to notify about upcoming programs, maintain organized files and records and documents. Assist 4-H agent with assorted projects ongoing. Operate the office when agents are out and take phone calls and messages. Enjoy working at the extension office and getting the knowledge of what the extension can do for the public to benefit them. Responsible for keying in monthly bills to get paid and to reconcile in quicken. Also taken minutes for monthly staff minutes and also for other meetings as well.

Lunenburg Department of Social Services

01-2011 -04-2011

Emergency Hire Office Assistant

Responsibilities:

Performed a variety of clerical tasks which included: organizing own and others work, maintained files, manuals, answered, routed and recorded telephone calls. Provided information to staff and clients, greeted visitor’s and made referrals to case workers.

First Citizens Bank

07-200*-**-****

Senior Teller

Responsibilities:

Performed various banking duties which included calculations, maintained confidential files, kept up to date on policies and procedures. Verified proper identification before check cashing and making deposits. Back up vault teller for teller supervisor, trained extensively on customer service, yearly online courses a must, solved customer account problems. Opened and closed the branch, handled ordering money and shipping to Federal Reserve. Balancing cash drawer daily, cross selling banking products. Used different office equipment, computer daily and different software. Enjoy working with the public and seeing a smile on their faces while handling their transactions.

Took care of the equipment problems and ordered bank supplies.

Virginia Department of Alcoholic Beverage Control

05-199*-**-****

Clerk/Acting for Assistant Manager

Responsibilities:

Handled day to day store operations, opened and closed the stores, traveled to other stores to operate if needed. Monthly inventories, merchandising, shelving, and stocking merchandise. General housekeeping in the store, maintained files, manuals, customer service and daily cash drawer balancing.

Made up deposit tickets for daily deposits, ran daily store reports to file and reports of daily total sales.

Education

Nottoway High School

Graduated 1987

Diploma



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