EVAN T. MORGAN
**** *** ******** ******* ** Atlanta, Georgia 30318
470-***-**** ad3ko1@r.postjobfree.com
OBJECTIVE
Customer focused, clear and positive communicator with a strong work ethic and well-developed management, customer service, and leadership skills.
EXPERIENCE
Publix Supermarket, Duluth, GA 11/2017-2021
Grocery Replenishment Specialist
●Filling stock levels throughout the grocery store and constantly replenishing merchandise in assigned area
●Maintaining visually appealing and effective displays
●Performing periodic inventory when required
●Cleaning the store environment and removing expired merchandise from the shelves
●Answering customer questions and providing exceptional customer assistance during store hours.
McDonalds, Duluth, GA 05/2016-2021
Floor Supervisor
●Help the store manager with shift planning and overall store performance metrics.
●Monitor employee performance and compliance with McDonald’s corporate standards.
●Responsible for cash balancing at the end of shift including bank deposits
●Perform cashier duties when needed, product assistance and maintain a clean environment
●Process returns, refunds and exchanges and manage customer escalations
●Assist in the execution of corporate and local marketing promotions
●Manage store cleanliness and equipment maintenance.
Transcom, Duluth, GA (remote) 03/2021-present
Customer Service representative
●Work efficiently to fulfill client and customer needs.
●Maintain a clean and positive workspace
●Ensure proper soft skills are put to use to maintain high customer satisfaction
●Work with company leadership to ensure compliance is met
EDUCATION
Duluth High School
Duluth, Georgia
Graduated May 2016