B

Katrina

Brown-

Kennedy

251-***-****

katrina.kennedy54@g

mail.com

Mobile, AL 36605

SUMMARY

Serve as an Advocate for Rape Crisis Center. Experienced Secretary with a demonstrated history of working in the higher education industry. Skilled in Nonprofit Organizations, Event Planning, Microsoft Excel, Customer Service, and Microsoft Word. Strong administrative professional with a Bachelor of Arts (B.A.) focused in Theology/Christian Education from Selma University.

Compassionate Advocate with 15 years of serving and supporting victims and witnesses of crimes. Adept knowledge of victim rights, community resources and referral services. Supported and guided over 10 individuals through entire proceedings. SKILLS

Documentation and Reporting

Client Confidentiality

Social Media Proficiency

Stress Management

Case Management

Teamwork and Collaboration

Problem-Solving Abilities

Team Collaboration

Self Motivation

Analytical Thinking

Interpersonal Skills

Active Listening

Relationship Building

Written Communication

Community Outreach Expert

Goal Setting

Case Documentation

Excellent Communication

Continuous Improvement

Strategic Planner

Reliability

Family Counseling

Family Maintenance

Adaptability

Interpersonal Communication

Service Accessibility Improvements

Mood Disorders Knowledge

Problem-Solving Aptitude

Multitasking

Time Management Abilities

Adaptability and Flexibility

Client Advocacy

Professional Demeanor

Task Prioritization

Trauma Informed Care Framework

Time Management

Attention to Detail

Violence Prevention

Patient Support

Behavior Management

Administrative Management

Organizational Skills

Decision-Making

Team Building

Problem-Solving

Emergency Response Training

Group Facilitation

Referral Coordination

Patient-Centered Care

Effective Communication

High-Risk Populations Identification

EXPERIENCE

Victim Advocate/Victim Advocate /Victim Advocat/Case Manager Specialist Mobile, AL

Lifelines Counseling Services Rape Crisis Center/ Jan 2009 to Feb 2024 Assisted individuals through criminal justice process, providing information and support.

Maintained caseload of up to 10 clients, managing case status reports for each. Created awareness of victims' rights and services by delivering presentations to agencies, schools, and community groups.

Developed and oversaw procedures and policies for victim's advocacy program. Coordinated referrals and crisis counseling services and programs to victims and witnesses of sexual assault and domestic violence crimes. Prepared reports summarizing activities performed while working with clients. Delivered on-call and overnight support to victims and witnesses for 24-hour call center.

Maintained records of victim contacts for use in emergency or crisis situations. Interviewed victims and recorded impact statements for records and court proceedings.

Acted as liaison between victims and law enforcement agencies to assist with filing police reports and explain informed consent.

Corresponded and collaborated with law enforcement, prosecuting attorneys, social services agencies, judges, court staff and other victim advocacy groups. Supported crisis intervention and advocacy for victims of [Type] crimes. Wrote individual safety and crisis plans and assessed ongoing risk assessments to decrease further harm.

Advocated for victims during difficult situations by filing police reports and connecting to needed services.

Reviewed and analyzed violent crime reports to identify crime trends. Facilitated referrals to appropriate services for medical care, legal assistance, mental health counseling, housing, employment and other needs. Organized educational workshops designed to raise awareness about victimization issues within the community.

Attended court hearings to provide advocacy for victims throughout the criminal justice process.

Provided guidance on how best to address safety concerns after an incident has occurred.

Participated in multidisciplinary team meetings to discuss individual cases involving victims of crime.

Assisted in filing compensation claims with the state or local Victim Compensation Board.

Responded promptly to requests from staff members regarding client situations. Conducted community outreach efforts to increase public awareness of available resources and services for victims of crime.

Provided training sessions on topics related to victimization issues. Assisted clients in understanding complex legal proceedings associated with their cases.

Developed and maintained relationships with victims, their families, law enforcement personnel, prosecutors, victim service providers, and other stakeholders. Collaborated with other professionals involved in client cases such as lawyers, counselors and social workers.

Provided emotional support and comfort to victims of crime. Advised clients on options available to them such as filing a police report or seeking legal counsel.

Served as a liaison between the organization and various community partners including law enforcement agencies, social service organizations, schools and faith-based organizations.

Coordinated crisis intervention services when necessary such as providing transportation to emergency shelters or safe homes for victims of domestic violence. Educated victims on their rights under the Victims' Bill of Rights Act. Assisted clients in completing applications for protective orders or restraining orders. Maintained accurate records on case status and client information in accordance with agency policy.

Used active listening skills and supportive diction to cultivate client rapport and open communication.

Evaluated and addressed individual client needs and concerns. Acted as role model for clients by exhibiting positive behaviors. Used knowledge of successful crisis intervention techniques and supportive problem- solving to achieve treatment goals.

Encouraged and motivated clients to develop new coping mechanisms and techniques to drive behavior modification.

Coordinated care with interdisciplinary teams and community contacts to promote continuity of care.

Maintained and developed community relationships to support various client referrals. Assisted homeless clients with procuring mental health support and other various community resources.

Assisted and advocated for clients obtaining financial resources and government entitlements.

Performed psychosocial assessments and documented casework. Collaborated with state agencies and benefits coordinators to develop individualized plans for each case.

Improved outcomes and successes by utilizing multidisciplinary risk identification and management in care planning.

Part-Time Victim's Advocate Supervisor

Lifelines Rape Crisis Center/ Oct 2010 to Sep 2019 Administrative Assistant/Victim Advocate

University of South Alabama/ Jan 2006 to Sep 2019

Secretary V

USA Brookley Center/ Jul 2000 to Jan 2006

Victim Advocate Coordinator/Case Manager/PREA Prision Rape Elimination Act Faith Base Coordinator

Lifelines Counseling Services Rape Crisis Center

EDUCATION AND TRAINING

Bachelor of Arts (B.A.): Theology/Christian Education Selma University Jan 2015

SOURCE

https://www.linkedin.com/in/katrina-kennedy-9a81b917

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