Customer Service Quality Assurance
Resume:
Tristan Peppers
Head barback
Contact
Email:
***********@******.***
Phone:
Address:
Columbus, Ohio, 43235
Professional Summary
Motivated bar professional with experience in the hospitality industry. Adept in managing customers, maintaining cleanliness and sanitation standards, and providing timely service for every order. Possesses strong knowledge of alcoholic and non-alcoholic beverages.
Proven ability to provide excellent customer service and resolve customer complaints in a timely manner. Possesses strong problem-solving skills and the ability to multitask in a fast-paced environment. Aiming to leverage my abilities to successfully fill the [Job Title] role on your team.
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Experience
Head Barback
One hospitality, Columbus, Ohio / Aug 2018 - Present
Collaborated closely with other staff members to ensure timely delivery of orders to customers.
Demonstrated ability to efficiently manage inventory and stock levels, ensuring that all supplies are available when needed.
Contributed towards the development of innovative promotions or specials aimed at increasing revenue.
Education
Ohio State University
Columbus, OH
Doctor of Criminal Justice (D.C.J)
FBI Agency(Sep 2021)
Skills
Team Leadership
Glassware Knowledge
Conflict Resolution
Strong Communication
Bussing Tables
Flexible Schedule
Supply Restocking
Cash Register Operation
Table Bussing
Beer Keg Replacement
Food Processing
Quality Assurance
Payment Processing
Staff Training
Efficient Bartending
Equipment Maintenance
Drink Preparation
Event Coordination
Cash Handling
Quality Control
Contact this candidate