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Team Lead Customer Service

Location:
Cadiz, KY
Salary:
8.00/hr
Posted:
February 12, 2024

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Resume:

Leah Porter

*** * ***** ***** ** Cadiz, KY ****1 270-***-**** ad3kln@r.postjobfree.com

Objective

Highly driven, dedicated, and motivated team player looking to benefit PACS with a skill set derived from hard work and teachable behavior. Determined to find a position that allows for the application of strong organizational, communication and customer retention skills when interacting with clients and providing them with the level of support they expect.

Education

Trigg County High School Diploma-2008

Licensed Insurance Agent-2013

Kentucky Childcare Provider Certificate-2023

Childcare Assistant Certificate-2023

Currently pursuing a degree in Early Childhood Education-2023

Experience

IN HOME CHILDCARE PROVIDER 2010-2013

Provided in home childcare for friends and family.

LICENSED STEADY STATE HEALTHCARE SALES ADVOCATE AND TEAM LEAD TTEC 2013–2023

Responsible for client satisfaction, knowledge of insurance practices, team metrics, team management

TEAM LEAD UHC DSNP M&R CUSTOMER SERVICE TTEC 2022-2022

Responsible for reviewing insurance plans for clients, providing support to providers to ensure clients are receiving the correct benefits, team metrics, team management.

CHILDCARE PROVIDER LET’S GO PLAY ACADEMY 2022-2023

Responsible for children of all ages and ensuring each child’s needs are met.



Contact this candidate