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Customer Service Experience

Location:
Tennessee
Salary:
20.00
Posted:
February 12, 2024

Contact this candidate

Resume:

Debra Berry

**** ******* ****** *******, ** *****

901-***-**** ad3kku@r.postjobfree.com

Professional Summary:

I am an individual looking for an opportunity to grow with your company. I am driven to cut

company costs and boost company revenue through innovative management techniques. I am a

dependable and hard-working person, with excellent written, oral, and interpersonal

communication skills that’s looking to excel with a company. I have over 20 years of customer

service experience. I can assure you that I am reliable, customer friendly, and available to do any

shift. I am a self-starter that has the ability to work independently. My goal is to obtain a job

prospect that will offer a dynamic work environment and opportunity for professional growth

and long-term job stability.

I am an individual looking for an opportunity to grow with your company. I am driven to cut

company costs and boost company revenue through innovative management techniques. I am a

dependable and hard-working person, with excellent written, oral, and interpersonal

communication skills that’s looking to excel with a company. I have over 20 years of customer

service experience. I can assure you that I am reliable, customer friendly, and available to do any

shift. I am a self-starter that has the ability to work independently. My goal is to obtain a job

prospect that will offer a dynamic work environment and opportunity for professional growth

and long-term job stability.

I am a dedicated individual eager for an opportunity to grow within your company. With a hardworking, dependable, retain strong communication skills, customer friendly, and reliable, I have achieved over 20 years of customer service experience. I strive to obtain a job prospect that will offer a dynamic, fast-paced work environment and opportunity for professional growth as well as longevity. Key Skills:

Customer Service Data Entry/Clerical Time Management

Record-Keeping Organizational Skills Interpersonal Skills

Microsoft Office Analytical Thinker Money Management

THE JUICE PLUS+ COMPANY, Collierville, TN MAY 2020 – October 2023

Sanitizer

• Ensure building follows health and safety regulations

• Ensure safety regulations are put in regarding COVID-19

• Help process orders and get shipped in a timely manner

• Assist different departments and leadership roles in tasks

• Assist with taking temperatures to follow health guidelines

• Assist maintenance in tasks

PROFESSIONAL BACKGROUND

BELNICK INC, Olive Branch, MS JULY 2019 – FEBRUARY 2020

Checker

• Pick items to match customer orders

• Building boxes and finish the packing process to customers in a timely manner

• Answer customer’s calls and respond to emails quickly and efficiently

• Research required information using available resources

• Provide customers with product/service information while also resolving customer complaints

• Verify and examine all products for accuracy and to ensure products are not damaged

• Document all orders according to standard operating procedures

• Complete all work orders and record them correctly

PRIVATE CARE, Memphis, TN JUNE 2018 – AUGUST 2019

Care Giver

• Light housekeeping and meal preparation including medication reminders and assisting in transportation to the client’s appointments

• Assisting with grooming, bathing, toileting, and incontinence issues

• Caring for clients with Alzheimer’s

• Ability to effectively communicate with clients in a friendly, respectful manner

• Provide patients with basic information regarding the meal operating procedures

• Verify that refrigerators and pantries follow safety regulations

• Process all diet orders; record down meal orders to keep in an account

JOHNSON CONTROL, MEMPHIS, TN MAY 2017 – JUNE 2018

Machine Operator

•Inspect product thoroughly to ensure quality and accuracy while ensuring shipments are ready

• Operate computers, RF scan guns and assist in other departments as needed

• Load and inspect Brass into Plastic Molding Machine for anything unusual

• Package fittings in accordance with posted guidelines

• Responsible for finished product inspection

• Trim parts while inspecting each part for defects in appearance

• Sort and bag parts in the prescribed manner as per company policies

• Run and load an injection molding machine with brass inserts and inspects the parts

• Ensures all safety rules are always adhered too

• Keep workstation clean and orderly at all time

William-Sonoma, MEMPHIS, TN APRIL 2014 – MAY 2017

Merchant Processor

• Ensure proper documentation and system updates concerning inventory locations are apparent

• Remove scheduled furniture from aisle locations and put into “prep” bays according to policy

• Gather and organize appropriate materials needed to complete given tasks

• Ensure box and analyze pieces for any evident damages

• Verify manufacturer carton labels match delivery documents

• Assemble pieces requiring assembly in a timely, organized manner

• Verify all necessary parts are present and notify supervisor of any disfunctions

• Inspect furniture and record any blemishes

• Perform repairs to furniture with apparent malfunctions

• Locate furniture to “Ready bay” in stop order to be loaded into shipping

• Verify paperwork for accuracy and communicate with supervisors

• Perform end of day clean up

Wilbern’s Roofing, MEMPHIS, TN MARCH 2007 – APRIL 2014

Secretary

• Answered phones and prepared contacts for clients

• Deliver supplies to the designated work sites in a timely manner

• Provided adjustments for client’s homes and businesses

• Answered telephones, managed records, monitored expenses, and ordered appropriate supplies

• Taking messages and following up with customers

• Administrative upkeep in an organized manner

• Composing and typing project correspondences

• Sorting mail, submitting construction permit requests, and scheduling meetings

• Update and organize the cost of building materials and labor for each project

• Assisting with grooming, bathing, toileting, and incontinence issues

• Assisted tasks assigned by the leadership team

EDUCATIONAL BACKGROUND

High School Diploma Beecher High School 1996



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