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Customer Service A Team

Location:
Port Royal, SC
Posted:
February 12, 2024

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Resume:

Quinland Rawls

*** ********* ******

BLUFFTON,SC 29910

812-***-**** (Cell)

Objective

Seeking employment where working as a team player leads to the success of your company and opportunities for my personal and professional growth.

Employment History

WestRock

3101 State St.

Columbus, IN 47201

Rotary Diecut Technician

Feb.2017- Present

Maintains general knowledge and understanding of diecutting processes and equipment. Oversees and facilitates the overall production of department ensuring efficient production meeting customer specifications. Follows and enforces all standard operating procedures and instructions relevant to the job position and department accurately. Keeps work area neat and clean. Facilitates breaks for diecut department. Maintains open line of communication between supervisor and production floor. Trains workers to set up, operate, and use machines. Follows and enforces established department policies, procedures, work instructions, and safety and environmental guidelines.

Rotary Diecut Operator

Feb.2016- Feb. 2017

Responsible for the daily set up, operation, and maintenance of diecut equipment for accurate production of customer specified products in a timely manner. Performs scheduled clean, maintenance and troubleshooting. Logs daily production records including quantity per hour and unscheduled downtime. Makes adjustments as needed to unsure completion of order. Remove and replace damaged product and equipment as needed.

Hisada America Inc.

1191 S. Walnut St. ste 102

Edinburgh, IN. 46124

Group Leader

Jan. 2015- Feb. 2016

Responsible for daily set up, maintenance, and operation of machine. Troubleshoots and makes adjustments as needed. Performs daily production logs including quantity per hour and unscheduled downtime. Train, motivate, and support department team to ensure great quality production in timely manner.

Seseame Beer and Burgers

2070 Sam Rittenburg Blvd

Charleston, S.C. 29407

Chef-hand/Steward

2012 – November 2014

Support head chefs in the preparation of various meals in high volume food and customer service environment. Duties include, preparing knives, sauces, meats and vegetables, in addition to ensuring sanitary utensils were available to meet customer needs.

Dr. Benjamin L. Hooks Job Corps Center

1555 McAllister drive, Memphis, TN. 38116

Accounting Clerk Trainee

2011-2012

Acquired work experience reconciling bank statements, general ledgers, in addition to performing general office task including greeting customers, answering the phone and other administrative duties.

Charleston International Airport

5500 International Blvd

Charleston, S.C. 29404

Ramp Agent

2008-2010

Directed ground traffic for airplanes entering and exiting runway following FAA safety regulations. Duties included use of wands to direct airplanes; push back tugs to park planes; load and unload cargo conveyor; clean and restock interior of planes

Advance Auto Parts

2575 Ashley River Road

Charleston, S.C. 29414

Customer Service Representative/Parts Clerk

2007-2008

Look up parts and accessories in store database; installed fuses, windshield wipers, and light bulbs. Performed car battery inspection using starter diagnostic testing equipment, other tools, and installed batteries.

Wal – Mart

3951 West Ashley Circle

Charleston, S.C. 29414

General Receiving Clerk

2007

Provide accurate inventory of products using electronic scanner, reconciling using inventory sheets. Unload trucks using hand lifts and dollies; stock shelves in the appropriate location

Pizza Hut

2571 Ashley River Road

Charleston, S.C. 29414

Shift Manager

2004-2006

Provide great customer service; responsible for daily reconciliation of cash register; deposit funds to banking institutions; use team building approach to motivate crew members; conducted inventory, stocked food, prepared food items using safe food handling techniques.

Education

Ivy Technical Institute- currently enrolled

West Ashley High School Diploma - June 2007

Dr. Benjamin L. Hooks Job Corps Center

Certificate of completion: 2011 – 2012

References

Joshua Worlick - Manager - Seseame Beer and Burger (843) 437- 8431

Larry Williams - HR. rep- Cummins 252-***-****

Cornelius Taylor – Supervisor – Hisada America (812) 552- 1454



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