NH

NICOLE HARRIS

ad3kjn@r.postjobfree.com +1-973-***-**** Orlando, FL 32828

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly- motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Regulatory Compliance

Quality Control

Microsoft Office Expertise

Analytical Skills

Data Entry

Property Inspections

New Construction

Financial Budgeting and Reporting

Claims Processing

Best Practices Implementation

Claims Investigation

Case Management

Community Outreach Programs

Case File Management

Eligibility Requirements

Truist Bank Orlando, FL

Mortgage Client Servicing 2

04/2023 - Current

Document loan files, respond to customers, investors, vendors and authorized 3rd parties inquiries. Process mortgage and escrow payments, advise & adjust escrow accounts based on Property Tax Collector and Home Owners Insurance policies. Research and/ or resolve inquires, analyze request per policy and procedures to ensure proper action, and maintain routine transactions per customer.

Managed multiple files simultaneously while ensuring adherence to deadlines.

Collaborated with internal banking and accounting teams to maintain escrow accounts and records and approved funds disbursements. Fairway Independent Mortgage

Corporation Orlando, FL

Sr. Mortgage Closer/Funder

09/2015 - 05/2022

Reviewed Surveys and Title Commitment for accuracy, liens, judgments, sales contracts, PMI certificates, lock confirmations, and underwriting approvals for accuracy and verify data while entering in Encompass, Reviewed and entered data from hazard and flood insurance policies, property tax amounts and due dates through CoreLogic. Sent the initial closing disclosure to the borrower via Encompass e-sign, US mail, and/or print to have executed in person. Prepared changes of circumstance forms as needed after closing disclosure have been sent Accurately completed all required information into Encompass and DocsDirect systems to prepare final closing disclosure and all closing documents. Balanced closing disclosure with attorneys/settlement/escrow agents figures within Encompass to ensure accuracy of borrowers bottom line. Ordered wire within Encompass system. Prepared closing documents and final closing disclosures, along with supporting documents, to attorneys/settlement

/escrow agents. Calculate and order wires by preparing Funding Summary

Skills

Experience

Worksheet before releasing to Settlement Agent. Trained new members on the Closing team

Suntrust Mortgage Orlando, FL

Sr Mortgage Closer

08/2012 - 09/2014

Submitted Closing Instructions, approved HUDS, updated GFE info as required Audited executed documents to ensure timely funding, Order Wire Funded loans and sent Clear to Close for loan disbursement Ensured that the monetary amounts were correct to satisfy mortgages, taxes and judgments

Prepared closing disclosure statements, final title policies, endorsements and deed of trust documents.

Coordinated with lenders, attorneys and third-party vendors throughout the loan closing process.

Reviewed loan documents for accuracy and completeness to ensure compliance with federal, state and agency regulations. Faniuel Orland, FL

AWI Case Worker

09/2009 - 08/2012

Organized and coded all documents related to due diligence for claims Prepared correspondence, accounting and financial documents for analysis Consulted with various departments regarding payment and other issues to investigate and assist in determining eligibility based off government guidelines Sent communications and prepared notices and affidavits according to the most current laws Worked to ensure emergency extensions were implemented Interviewed current claimants to ensure requirements were met Verified employment documentation as well as earnings to comply with state regulations

Provided quality customer service to assigned, insured and claimants throughout claims process to deliver timely service to customers. Documented changes in claim statuses using specialized software systems. Ensured timely submission of required documentation from claimants prior to approval of payment.

Archer Land Title Maitland, FL

Settlement Closing Agent

08/2004 - 02/2008

Cleared judgments and liens, prepared Notice of Commitments documents to be recorded Contact and verify Insurance, utilities, and county taxes # Insured requirements of lenders and underwriters were met # Performed mortgage closings

Check documents for accuracy Shipped completed documents back to lender and corporate offices

Examined documents for authenticity prior to recording them with local governments.

Calculated prorations for taxes, interest payments, mortgage fees. Compiled information from various sources including county offices and financial institutions to verify chain-of-title documentation. Verified accuracy of legal descriptions, tax parcel numbers, and other relevant data on documents.

Valencia College Orlando, FL

Associate of Arts in Public Administration And Services 04/2012

Licensed Claims Adjuster

Fl Notary - 2005-present

Education and Training

Certifications

NFIP Flood Insurance Certified

Fl Realtor

References available upon request.

References

Contact this candidate