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Account Manager

Location:
San Diego, CA
Salary:
75k
Posted:
February 12, 2024

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Resume:

RAFAEL ALONSO KANT DE LIMA

ad3kic@r.postjobfree.com 858-***-**** San Diego, CA

linkedin.com/in/rafael-de-lima-/

ACCOMPLISHMENTS

● Successfully negotiated and secured inclusion of Sorenson Communications in the veterans benefits package

● Successfully onboarded CVS as a key client for SD Janitor, demonstrating effective sales and relationship-building skills in expanding the company's portfolio

● Spearheaded a national campaign to launch a groundbreaking financial home equity partnership between Credimorar Brokers and Bank Inter, showcasing leadership in strategic planning, training and implementation.

● Managed a $2.4 million annual account for AB InBev, leading a high-performing team of 4 sales reps and 1 SDR to consistently exceed targets

PROFESSIONAL EXPERIENCE

Sorenson Communications Jan 2022 – Mar 2023

Communication Company, Private Own, 2.1bi revenue, call captioning and video relay services Account Manager Remote

● Strategized with pipeline management internal departments for the full cycle respond to and resolve customer queries in a timely manner

● Generated leads by cold calling and outside sales to by demonstrating the CaptionCall by Sorenson service directly to eligible users, hearing healthcare providers, senior communities, and veteran hospitals

● Product demonstrations and written communication for hearing care professionals on the patient referral process

● Represented CaptionCall at various trade shows providing excellent presentation skills for hearing and medical professional conferences

● Collected and analyzed data using Power BI and to learn more about consumer behavior and problem-solving Maintained knowledge of company products portfolio and services SD Janitor Jun 2017 - Jan 2022

Facility Services, Private Own, 1.3mi revenue

Business Development Manager San Diego, CA

● Implemented a full sales cycle of negotiating contracts and executed commercial agreements with and real-estate developers

● Conducted primary and secondary market research to identify prospective clients targeted and strategic sales for product demonstrations

● Achieved national sales goals highly focused in an increase in total revenue from $300K to $1.5M in 5 years

● Developed client accounts to their fullest potential, through a consultative approach

● Implemented solutions that anticipated customer’s needs Credimorar Brokerage (Brasil Brokers)

Financial Service, 400mi, Public Company, Brokerage Mar 2015 - May 2017 Head of Sales (Home Equity Division) at Real Estate Firm Sao Paulo, Brazil

● Created and presented new product architecture and go-to-market strategy to C-Suite executives

● Developed and structured a new sales department and networking for commercialization of a pioneer home equity product in Brazil generating $10M in revenue in 12 months

● Implemented innovative sales processes through market research, and established strategic B2B partnerships

● Built and maintained relationships with key stakeholders in financial markets including private equity funds, banks, and investors.

● Lead inside sales teams to generate 100+ cold calls daily resulting in approximately 10% interested clients per day

AB InBev

Beverage Company, 15.2 Bi, Public Company Jun 2012 - Mar 2015 Sales Supervisor Rio de Janeiro, Brazil

● Achieved business building objectives, including opening new client opportunities, developing client relationships, and winning profitable business

● Conducted effective presentations of technical information concerning specific projects, results, or timelines to clients a, company executives and B2B sales

● Cultivated strong interpersonal skills, fostering effective communication and relationship-building with diverse individuals and teams.

● Demonstrated exceptional leadership and motivational skills with resilience, sales plans, time managment skills and inspiring and energizing team members to achieve common goals.

● Developed complex approaches to account engagement, and executed AB InBev strategic initiatives Territory planning for a portfolio of $4MUSD annually on the On Trade channel over 100 accounts EDUCATION

Fluminense Federal University, Master’s of Science in Total Quality Management, RJ, Brazil, 2016 Thomas Jefferson School of Law, LLM American Legal System, San Diego, CA, 2011 Candido Mendes University, Bachelor’s of Arts in Law, Rio de Janeiro, Brazil, 2006 CERTIFICATIONS

Cisco IT Essentials - San Diego Community College

Actively pursuing Security+ certification, by CompTIA, for ongoing professional development. RELEVANT SKILLS

Power BI, Salesforce, Pipedrive, Dynamics, Microsoft Analytics, Microsoft 365 (Word, Excel, PowerPoint, microsoft outlook), Google Suite (Docs, Slides, Forms, Sheets) LANGUAGES

Fluent in Spanish, English, and Portuguese

WORK ELIGIBILITY

US Citizen



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