Customer Service Houston Tx
Resume:
MICAL NARANJO
*****.*******@*****.***
Houston, TX 77073
OBJECTIVE
Administrative professional possessing a strong desire to learn and grow professionally.
SKILLS
Self-directed & results-oriented, excellent communication skills
Strong interpersonal skills, accurate and detailed, excellent planner and coordinator
Filing and data archiving
25 WPM typing speed
•Resourceful & dedicated team player, Pleasant demeanor, •Microsoft Excel & Outlook
EXPERIENCE
CONNS HOMEPLUS
1401 RANKIN RD. HOUSTON TX 77073
MAY 2022 to November 2022
Internet and processing departments.
Customer service, incoming and outgoing calls, tracking orders, handling complains, assisting customers placing new orders, processing pending orders, processing payments and scheduling deliveries
DILIGENT DELIVERY SYSTEMS
5390 GREENS RD. HOUSTON TX 77032
OCTOBER 2013 To SEPTEMBER 2017
Office administrator/Customer Service
Answered and managed incoming and outgoing calls while recording accurate messages
Directed and routed deliveries and courier services.
Created detailed reports for both commercial & residential deliveries & as well as profit/loss.
Order entry & order updating, customer service
Assisted customers tracking & scheduling deliveries nationwide.
FASTTRAC TRANSPORTAION
16220 AIR CENTER BLVD. HOUSTON TX 77032
December 2006 To December 2013
Office Assistant/Customer Service
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Recipient of multiple positive reviews acknowledging dedication to excellent customer service. New order entry & order updating, tracking & scheduling freight nationwide
RENT A CENTER
2129 FM 1960 ROAD W HOUSTON, TX
March 2003 To December 2006
Executive Assistant/account manager/Customer service
Created expense reports, budgets and filing systems.
Greeted visitors entering the office, determined the nature and purpose of visit and directed them to the appropriate destination.
Assisted with team building initiatives and overall support for maintenance and organization.
Researched, proposed and implemented customer services to increase profit gross to organization.
Directed administrative functions for the consultants and key managers. New accounts, routing, scheduling.
Inventory control. Daily bank deposits & tilt control.
EDUCATION
Lopez High School 1999
GED
Spanish/English
MS office, Outlook, Excel
Adaptability, team work, organisational skills, time management
Flexible and open to change
Contact this candidate