Karen Dickerson

Jemison, AL 205-***-**** ad3khr@r.postjobfree.com

Objective

Seeking a position where honesty and integrity is encouraged within the workplace. Highly experienced professional with wide ranging expertise in customer service, accounts receivables and payables, purchasing, equipment management, shipping and receiving, building/asset/personnel management, scheduling, project assistance, subcontractor and vendor file management. Experience

Customer Service/Public Relations April 2021-Current Get Premier Green Irrigation & Landscape – Alabaster, AL

• Multi-company phone line handling and routing calls

• Scheduling client appointments and service tickets for staff weekly schedules

• AP: Setup vendors and process invoices - Quickbooks

• AR: Collect outstanding debt from clients, process payments, reconcile payments to jobs – Jobber & QB

• Keep personnel attendance daily for payroll.

• Equipment management: ensure proper maintenance schedule for all service equipment, schedule routine service appointments.

Office Manager Jan. 2021 – April 2021

Rain N Shine Irrigation & Lighting – Alabaster, AL

• Multi-company phone line handling and routing calls

• Scheduling daily appointments for clients and manager

• AR: Billing invoices, collections past due debt, receiving and applying customer payments

• AP: Vendor payment processing Quickbooks, payroll approval, manage purchase orders Accounts Payable Manager November 2018 – November 2020 Communications Unlimited Inc. – Homewood, AL

• AP: Vendor payment processing check, ACH wire transfers, manage reoccurring payments and POs. o Intacct, SAGE, and Quickbooks

o 3-way match (purchase orders, packing slips, and invoices) Accounts Payable Team Lead October 2003 – July 2018 EBSCO Industries – Birmingham, AL

• AP Team lead (team of 17): Trained new hires, generate weekly and monthly reports for upper management, worked directly with CFO on US and Foreign taxes, process publisher invoices US and Canada, billed customers for services listed

• Special projects: Initiated special pricing program to be written to auto bill specific customers instead of manual entry, saving the company time and money

• Credits: ensured available credits issued to accounts taken as needed for publisher invoices. Wrote a new process for the system to auto detect and match to debits saving the company nearly $250K in the first 6 months.

• French AP Team lead (team of 8): processed French publisher invoices, wrote all process and procedure documents for the new team and trained all team members. Education

Jemison High School – Jemison, AL 1993

General Diploma

Skills & abilities

• Accounts Payable – 10+ years

• Accounts Receivable – 10+ years

• Order & Data Entry – 4+ years

• Customer Service – 10+ years

• Excel, Outlook, Word, Adobe, Powerpoint, SAP, Quickbooks, SAGE, Intacct,

• General office skills: filing, fax, research, data entry, usability testing, training

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