Kevin Howard

*** **** **. ** ***** Washington, DC 202-***-**** ad3khq@r.postjobfree.com

Objective…

Seeking a position in a IT department that will allow me to grow and continue my IT education, for further advancement in the field.

Capabilities Profile…

My proven capabilities are applicable in a variety of areas including:

A+ Training Networking Maintaining IT Equipment

Security+ Training Troubleshooting Hardware Operating Systems

Problem-Solving Skills Preventive Maintenance Custom Configurations

Safety Practices & Procedures Digital Security Cable Installation

Experience…

ABC News Washington DC July 2015 - Pres

News courier

Transport of news equipment.

Transport of Famous news correspondents.

Transport of Important Documents to Various Government buildings.

Transportation long distance for company business or breaking news.

NCR Corporation, Duluth GA Dec 2014-July 2015

Worldwide Customer services, Customer Engineer

Installation of Back office PCs.

Installation of Point Of Sales PCs.

Lead installer on all installation orders.

Setup and configure Windows for a client/desktop.

Perform preventive maintenance procedures using appropriate equipment.

Troubleshoot common security issues with best practices.

Robert Half Technology, Washington DC Aug 2011-Dec 2012

IT Tech

Installation of Desktop computer systems.

Install and configure Operating systems.

Help Desk tier 1.

Configure systems to the Network, wired and wireless.

Utilized my problem-solving skills to repair faulty items and acquired necessary inventory for repair.

Inter-Americas Development Bank, Jan 2011-Aug2011

Washington DC

Reprographics

Copied documents, collated and bounded books, magazines and reports for all the departments in the Bank.

Performed maintenance on service on copiers and printers.

Troubleshoot network problems for the copiers and printers.

Set up Windows XP desktops for various departments.

University of Maryland Aug 2001- Present

Terp Host

Provide Customer service, crowd management for large events (e.g. concerts, Basketball games, etc.)

Documented daily activities and unusual occurrences.

Provide security to the people and property of the University.

Respond to questions and provide information to event attendees.

Education

United States Veteran

Howard University, Washington DC- Paralegal certificate course May 2009

University of the District of Columbia- Bachelor of Science, Political Science May 2002

University of the District of Columbia CC- A+, Security+ May 2015

EPA certified Universal Technician

Contact this candidate