Jamie Lee Narron

**** ********* *****

Nashville, NC 27856

Phone: 252-***-****

Email:ad3khp@r.postjobfree.com

Objective:

I am currently seeking new opportunities that will foster growth and continual learning. My goal is to earn a position with a reputable employer that encourages knowledge exchange and provides a solid platform for growth.

Resume Summary:

19 Years customer service experience

15 years of inventory control experience

9 years of shipping & receiving experience

Production material handling experience

Computer skills include MS Word, MS Excel, MS Works, MS Office, MS Power point, MS outlook, Peoplesoft, WMS Scale, Salesforce, DAPIA and IPIA services

4 years of manufacturing experience

8 years cash handling experience

2 years safety Human resources experience

3 years cycle counting and Quality

2 years experience in random drug test auditing

2 years experience in incident and accident reporting and documentation

2 years experience in workman's compensation reports and documentation

5 years food service and preparation experience

3 years Fork lift experience and certified

5 years of Returns experience

Employment History:

Clayton Homes April 2023-Current

My current role is a Quality Analyst/Gatekeeper on the Quality Assurance team. To meet Clayton and state requirements, as a Gatekeeper, all homes are inspected for issues that got missed during the build, and I coordinate to have them reworked. I notify and inform the department heads of the issues noticed so they are fixed in a timely manner. In my role, I administer test such as heat duct test to determine adequate air flow meets expectations throughout the home, insulation test that measures the water that mixes in with the solutions that are in the insulation, to insure our products pass all final inspections per DAPIA instructons. Detailed records are kept of all appliances put in each house. I have helped with physical inventory in different departments when they are needed.

Corning Incorporated, Life Science Division Sept. 2020- Feb. 2023

My employment started off with getting certified for four different pieces of equipment, the sit down forklift, the rider reach forklift, the double walkie rider forklift and the cherry picker\ stock picker forklift. I was then transferred for 2 months to the pack station to learn the wrapping of the pallets as well as shipping of the pallets out of the plant to the customers. From that point, I applied within the company to work in the Inventory department as a cycle counter. My position was to go to different aisles within the warehouse to audit the entire aisle. I also learned to help different departments locate and transfer products back in systematically. After a year or so, I started cross training in the RMA room with the returned material. I learned to process the returned material, as well as, returning the material back into the warehouse so that it could be picked for other customers. I also documented all of the damages throughout the warehouse on a spreadsheet to document the different materials for the finance department. I also kept in close contact with the customer care team for the unauthorized returns. I devised a document to help better the unauthorized return report for better communication within the departments.

When my training was complete with the RMA room, for the remainder of my time with the company, I cross trained in the Sample room. My training consisted of getting a list every morning from customer care of different products that would need to be sent out as samples to different customers. I collected and packaged the products up. I used UPS and FEDEX to process and ship the products. I also reorganized and audited each piece in the sample room to discard all of the expired material.

Imaging Specialties Oct.2015 – Sept.2020

My employment consist of making contact with commercial and government accounts, creating invoices, and processing orders of any office supplies my accounts may need for their business. During my efforts to build our company larger, I research and contact new clients that possess the potential for our company to gain new business. I have been trained to handle troubleshooting on multiple printers, copiers, and typing machines. I do the receiving of product coming in from different vendors and ship product to customers as needed. My employment also consists of loading and unloading bulk inventory to and from trucks by operating a sit-down fork truck. I am a backup delivery person that fills in delivering orders to local customers.

L&L Food Stores Nov. 2012 – Feb.2013

As a cashier for L&L not only did I run the cash register, I also ran the grill. I greeted customers with a smile and friendly face. My employment also included running the lottery machine and doing housekeeping to keep the store nice and clean for the customers. My job also included stocking everything from food in the grill, inventory in the store, coolers, paper in the register, and lottery machines. I did many other odd jobs needed in the store from changing air filers in the vents in the ceiling and cleaning the gas pumps. Customer satisfaction was my number one goal.

Wal-mart July 2012 – Nov 2012

As a cashier I greeted customers and handled there items with care and bagged them as well as loaded them in their carts. My employment also included handling and dispensing money, processing credit-debit cards, and cashing checks. I also did housekeeping around my area as well as other areas within the store. My job also consisted of loading stock that was needed at my register to make it easier and faster to get the customers in and out with accuracy and respect. Customer satisfaction was my number one goal.

Unemployed May 2012– July 2012

Goodwill Community Foundation Jan 2012 – May 2012

As a cashier for Goodwill I greeted customers handled their merchandise and straightened the floor and clothes for a great experience for the customers as well as staff. I also sorted clothes as well as other merchandise that could be sold inside the store, along with that I took in donations and gave receipts for their personal tax papers.

Harris Teeter Jan 2011 – Jan 2012

As a deli clerk, I helped customers make choices on their selections of deli meats and other deli selections. Housekeeping was a top priority in the deli to ensure it was kept up to code on all food and safety regulations per Harris Teeter code as well as the Environmental Health and Safety Administration. I was also the backup deli baker for 6 months and also decorated cakes as a fill in. I worked overtime to make sure the deli was in order for the next day. I also did inventory control as well as auditing of most items that were in the deli. I also took orders for customers that needed cakes, deli trays, and other items for large and small events. I also prepared customers personal sandwiches from the sub shop and stocked that inventory as well.

Food Lion June 2010 – Jan 2011

At Food Lion I started out as a cashier for the first two months then I was promoted to the deli department. While I was in the deli department I learned how to bake, cut and slice meat for customers, stock inventory, and cake decorating for customers. As soon as I learned the basics, I was promoted again to the Assistant Deli Manager. The duties included ordering inventory, taking inventory monthly and getting the reports to send to corporate for review, took customers orders for cakes and other merchandise, and Housekeeping to keep the department up to Food Lion code and as well as the Environmental Health and Safety Administration. While I was assisting the Deli Manager I was asked to run my own department which I did for the last 4 months of me working there. I ran the HBA & HBC department and the duties included: Stocking inventory, ordering inventory, and keeping the shelves stocked and in order for the convenience of the customers.

Housewife Dec. 2007 – June 2010

West Corporation July 2007- Dec. 2007

While at West I was trained for the T-Mobile inbound tier 1 calls which were basic customer service calls including but not limited to - customer billing problems, customer phone questions, and problems regarding their new or old phone devices, phone service problems in their personal area, also documentation on their accounts of the phone call and the changes made to their personal accounts, and if any other additional service needed I directed them to the proper tier in which to solve their issues with the accounts and phones.

QVC Oct. 2003 - Jan 2007

At QVC I started out in the returns department as a specialist for customer returns. I was basically a material handler for this department. Along with the experience with returns I was floated to other departments in the facilities which include Inventory control, outbound, and inbound departments. Those duties include housekeeping, opening customer returns and placing on the processors line to be processed and put back into the system to be accounted for, packing customer orders, loading trucks to be shipped out, counting inventory to make sure what's in the computer system was corrected. I also scanned some of the bar codes and had them put back into the system for inventory control to account for them.

Education, Certifications, and Classifications:

N.E.W. Christian Academy - High School Graduate

Nash Communtiy College- Three Semesters

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