Customer Service Representative
Resume:
Tiffany Bouknight
Rock Hill, SC *****
ad3khj@r.postjobfree.com
Work Experience
Customer Service Representative
Iqor Charlotte NC - Charlotte, NC
March 2020 to Present
Cap team 2
Walmart - Rock Hill, SC
September 2019 to Present
Stock
Laquinta inn
La Quinta Inns & Suites - Rock Hill, SC
May 2019 to September 2020
Laundry room clean rooms
Picker and Packer
ProLogistix - Fort Mill, SC
June 2019 to August 2019
Pick items for ups and fed x
Teacher
Little Saints Academy - Rock Hill, SC
February 2018 to February 2019
2 year old classroom teacher
Resident Assistant
Brookdale - Rock Hill, SC
September 2017 to January 2018
Helping residents with showers, getting dress, and getting ready for bed Key Holder
Dollar General - Rock Hill, SC
February 2016 to June 2017
I was the lead key holder I counted the money at the end of the night . I did the deposit and also took it to the bank.
PCA Personal Care Assistant
Crossroad for catawba - Catawba County, NC
September 2015 to March 2016
I took care of all the needs for the residents
Customer Service Representative
McDonald distbution - New York, NY
October 2014 to February 2015
Answering phones, take orders over phone
Education
High school or equivalent
Skills
• customer service skills (6 years)
• cpr
• filing
• management
• housekeeping
• Data entry
• English
• Classroom Management
Certifications and Licenses
Key holder
Present
Teaching Certificate
driver's license
Assessments
Electronic Medical Records Knowledge — Familiar
March 2019
Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: Familiar
Nursing Aide Skills — Proficient
March 2019
Measures a candidate’s ability to provide nursing aid to patients using knowledge of relevant equipment and procedures.
Full results: Proficient
Customer Focus & Orientation — Proficient
January 2020
Responding to customer situations with sensitivity Full results: Proficient
Sales: Influence & Negotiation — Familiar
December 2019
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: Familiar
Front Desk Agent (Hotel) — Proficient
December 2019
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient
Front Desk Agent (Hotel) — Proficient
August 2019
Selecting hotel rooms based on verbal requests and identifying errors in hotel data. Full results: Proficient
Problem Solving — Proficient
June 2019
Analyzing relevant information when solving problems. Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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