CAROL L. RUFUS
Customer Service, Research and Data Entry are my best
Health Fairs Direct
April 2017-Current Customer Relations/Event Coordinator
attributes with over 6 years’ experience in multiple fields.
am always very persuasive, people person, patient,
understanding and love, a good challenge. My normal
days would consist of data entry, customer service,
setting monthly goals, high conversions, resolving
customer complaints, handle policies,
suggestive solutions, etc. consider myself a leader and
I’m always the first to speak out of a crowd and like to
work as a team. have a can-do attitude and I’m a very
punctual person as well and freely welcome a challenge.
Greeting Customers getting them registered for participation in the
health fairs. Setting up events and breaking them down. Speaking with
customers regarding company products. Obtaining their information to
reach out at a later date for potential purchases. Uploading information
to company data base from event site with information regarding
participation stats.
Verizon Wireless / Customer Care / Data Entry
Sept. 2018—July 2019
Taking inbound calls from customers, processing payment, running
credit checks, processing orders, researching online orders and order
I shipping. Entering payments, entering credit card information and
applications for service.
consider myself to be a team player, but can however get
things done with little or no
supervision. am a much faster learner than most. like
taking on different assignments at one time. consider
US Wellness / BIOMetric Screener
April 2013—May 2018
Greeting customers and doing a physical bio assessment
myself to be unique and different because being the same
becomes easy to duplicate. I’m very friendly and very
outgoing and feel have what it takes for this company to
succeed.
CONTACT
PHONE:
EMAIL:
ad3kg6@r.postjobfree.com
EDUCATION
Full Sail University
Aug 2010 — June 2011
Business Entertainment
F.D. Roosevelt High School
Aug 1982 —June 1986
High School Diploma Obtained
WORK EXPERIENCE
going over the final numbers with the customer and
entering the information into our laptops and uploading
results to home office. Also shipped supplies to and from
home office and to co-workers.
Khols Distribution / Warehouse
Aug 2013-Jan 2017
Shipped out and received in packages, packing and
processing online orders. Entering data for orders with a
small handheld computer/scanner. Maintaining and
practicing all safety measures as required in a warehouse
environment.
SKILLS
(8+ yrs ) CUSTOMER SERVICE, (2 yrs) MULTI LINE
SWITCHBOARD, (5+ yrs) DATA ENTRY, (8+ yrs) MS
OFFICE PROGRAMS, (1 yr) SALES SUPPORT, SALES