TIMOTHY J. MELROY

Largo, FL ***** 860-***-****

ad3kex@r.postjobfree.com

Team player who believes in goal setting, providing superior customer service and conducting business with the highest level of integrity. Ability to build solid relationships with coworkers, third parties and clients. Coachable and embraces change. EXPERIENCE

AUGUST 2020 - SEPTEMBER 2023 CLEARWATER, FL PROCESSING / CLOSING COORDINATOR CLEAR EDGE TITLE Review and clear title commitments for clear to close. Balance lender and state specific closing disclosures as well as generate and update title commitments, closing protection letters and deeds. Coordinate with lenders, notaries and attorneys to ensure timely and accurate closings. Follow up on lender requested trailing documents as well as borrowers to maintain 100% compliance. Experience with Resware and Encompass.

FEBRUARY 2020 - JUNE 2020 CLEARWATER, FL DCS COLLATERAL REVIEW SPECIALIST, US BANK Review high volume of mortgage documents including but not limited to note, mortgage, title policy and assignments to insure accuracy and compliance. Process all Agency and Non Agency shipping requests.Use critical thinking and problem solving to communicate across multiple lines of business in a fast paced ever changing environment. Take on all other responsibilities and projects as needed.

NOVEMBER 2018 – JANUARY 2020 NAPLES, FL FOOD SERVICES TECHNICIAN / CHEF, DAVID LAWRENCE CENTER

Responsible for food preparation including special attention for residents with dietary restrictions and food allergies, cleaning and sanitizing food service equipment and work areas, menu planning, scheduling and inventory. ServSafe Manager Certification # 173682

MAY 2015 – DECEMBER 2017 VERO BEACH, FL ROOM SERVICE COORDINATOR, INDIAN RIVER MEDICAL CENTER Supervised dish room, call center, kitchen and cafeteria personnel. Assisted in hiring and training of staff. Participated in the Performance Improvement Planning Process. Assumed management role of the entire department as necessary. JULY 2014 – AUGUST 2015 BOSTON, MA MORTGAGE LOAN

ORIGINATOR, EAST CAMBRIDGE SAVINGS BANK NMLS #

1062268.Originated portfolio mortgage loans including first time mortgage, refinance, and home equity lines of credit. Point of contact from time of application to closing gathering all necessary documentation and disclosures. Consistently building relationships through referral sources within the community and diligent follow through with existing clients. MARCH 2014 – AUGUST 2015 BRAINTREE, MA CUSTOMER CARE LEADER, ONSOURCE Managed and coached a team dedicated to escalated service cases that required immediate attention to ensure a favorable resolution. Communicated with clients to clarify information, coordinate services and resolve issues.

MAY 2013 – FEBRUARY 2014 SEMINOLE, FL ADMISSIONS, FULL SAIL UNIVERSITY Provided the ultimate student experience by assisting with course and degree selection and putting potential students in contact with the appropriate admissions representative.

NOVEMBER 2010 – APRIL 2013 MANCHESTER, CT CUSTOM WOOD CABINET MAKER, WILLIAM PESCHKE CABINETRY LLC.

Custom wood cabinet manufacturing and installation for residential and commercial customers. Managed sales as well as maintained billing and bookkeeping records.

JANUARY 2010 – NOVEMBER 2010 GREENWICH, CT MORTGAGE LOAN OFFICER, HSBC MORTGAGE CORPORATION Worked primarily with HSBC Premier relationship managers to meet the mortgage needs of Premier clients as well as maintaining a self-sourced book of conventional loan business customers. Responsible for originating and closing of residential mortgage loans.

OCTOBER 2006 – SEPTEMBER 2008 STAMFORD, CT MORTGAGE LOAN OFFICER, CITIBANK Responsible for the origination and closing of residential mortgage loans in nine Connecticut Citibank branches. Worked closely cross-selling with personal bankers, business bankers and financial advisors as well as self-sourced borrowers and referral sources. Consistently exceeded production goals and played an intricate role in advertising Citibank in the community. Gained extensive knowledge of conventional, non-conforming, FHA, VA and CHFA mortgage loan products. NOVEMBER 1999 – MAY 2006 STAMFORD, CT OPERATIONS MANAGER, AMERIQUEST MORTGAGE COMPANY Started as a Mortgage Loan Officer consistently achieved monthly and quarterly goals as well as sales-driven incentives. Identified and qualified customers into tailored programs to meet their financial needs. Promoted to Senior Loan Coordinator responsible for processing up to 60 loans each month per underwriting guidelines while maintaining top company ranking for loan quality. Served as branch’s loan processing expert regarding company policies, procedures and applicable state and federal regulations. Promoted to Operations Manager responsible for managing all aspects of relationships between underwriters and loan originators to ensure excellent customer relationships. Responsible for regulatory and state banking compliance for all loans in the pipeline. Corresponded with borrowers during and after the loan process, answering all questions and alleviating concerns.

1991-1993 EDUCATION

Manchester Community Technical College

1990 Manchester High School graduate